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Holiday Inn Cleveland East - Mentor

Overview
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7701 Reynolds Rd Sr 306, Mentor, OH 44060-5320 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
Additional information
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Offers from Holiday Inn Cleveland East - Mentor
Special Offer:Annual Sale
Hotel deals
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (184)
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181 results
Traveller rating
68
61
30
12
10
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LanguageEnglish
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68
61
30
12
10
Show reviews that mention
All reviews front desk room was clean tapas bar fast wifi fun bar many restaurants within walking distance breakfast buffet scramble eggs six nights two queen beds booked rooms an asset cold cereal hotel restaurant business trip wonderful stay very nice hotel
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1 - 5 of 181 reviews
Reviewed 1 week ago via mobile

My coworker and i were pleasantly surprised at the renovations and cleanliness when we arrived for a 10 day business trip. Front desk called and checked up on us right away. On the way to complimentary breakfast we would usually see the woman in charge...More

Date of stay: December 2018
1  Thank AngelaG2233
Response from Nerissa M, Guest Relations Manager at Holiday Inn Cleveland East - MentorResponded 1 week ago

AngelaG2233, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in...More

Hotel's Favourite
Reviewed 28 August 2018

22 of us - pre-booked rooms from Toronto - Was pleasantly surprised at how good the staff was! Rooms were SPOTLESS! had fridge/micro in every room - Multiple elevators (all working!) 4 pillow on ever bed (big thing for me!) desk - free Internet -...More

Date of stay: August 2018
1  Thank Ron P
Response from Nerissa M, Guest Relations Manager at Holiday Inn Cleveland East - MentorResponded 28 August 2018

Ron P, Thank you so much for your kind remarks to our breakfast, leisure and staff hospitality of Holiday Inn Cleveland East - Mentor Hotel. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations...More

Reviewed 3 weeks ago

This location is not worth the price or the HORRIBLE customer service I received. I stayed only 2 nights of my 7 day stay as I could not stomach any more nights. The room I stayed in was on the 2nd floor and all the...More

Date of stay: October 2018
Thank Tom H
Response from Nerissa M, Guest Relations Manager at Holiday Inn Cleveland East - MentorResponded 3 weeks ago

Tom H I sincerely apologize for your experience, this is not the impression we want to leave our valued guests with. We value your feedback and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. Please accept...More

Reviewed 3 weeks ago via mobile

Loved my stay here everyone was super friendly and nice Dione made checking inn fast and fun enjoyed my time I have to commend the staff for fantastic service. Everything was beyond excellent. All flights,tours,recommendations for meals.This is the place to stay in San Pedro....More

Date of stay: November 2018
Thank justin w
Response from Nerissa M, Guest Relations Manager at Holiday Inn Cleveland East - MentorResponded 3 weeks ago

justin We are overjoyed to discover the positive impression we made with our service and hospitality. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! We can't begin to tell...More

Reviewed 4 weeks ago

Stayed one night on business. Breakfast is not included in the quoted prices. Room is clean. Bed has decent sleep quality. Quiet area. Bathroom is narrow. If you are a big person, could be a problem. Staff is good, as my reservation was lost in...More

Date of stay: November 2018
Thank Hobnail
Response from Nerissa M, Guest Relations Manager at Holiday Inn Cleveland East - MentorResponded 4 weeks ago

Hobnail, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to our hotel. Your voice is very valuable to us and we hope you will return to experience the improvements...More

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About
Description
Newly Renovated hotel in Mentor, near the Great Lakes Mall, Lake Erie & Headlands Beach State Park. The Holiday Inn Mentor is conveniently located five miles from Lake Erie and within 20 miles of downtown More Cleveland, Wildwater Kingdom, Playhouse Square, the Rock and Roll Hall of Fame, Edgewater Park and Progressive Field, home of the Cleveland Indians Baseball team. The Historic Kirtland, Lake Farm Parks, Lost Nation Sports Complex and Eastlake Ballpark, home of the Lake County Captains, are all within 10 minutes of the hotel. We offer ballrooms and meeting rooms to accommodate your large or small meetings, events or special occasions. Stay well at our premium lodgings with a heated indoor pool and modern Fitness Center. Stay connected with our complimentary high-speed Internet access. Few area hotels compare with our Holiday Inn, so sit back, relax, and be yourself Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
132
Price range
US$105 - US$165 (Based on Average Rates for a Standard Room)
Formerly known as
Comfort Inn & Suites
Also Known As
Comfort Inn And Suites
,
Comfort Hotel Mentor
,
Comfort Inn Mentor
,
Mentor Comfort Inn
Location
United States > Ohio > Lake County > Mentor
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
132
Price range
US$105 - US$165 (Based on Average Rates for a Standard Room)
Formerly known as
Comfort Inn & Suites
Also Known As
Comfort Inn And Suites
,
Comfort Hotel Mentor
,
Comfort Inn Mentor
,
Mentor Comfort Inn
Location
United States > Ohio > Lake County > Mentor
Photos
Traveller (21)
Room & Suite (27)
Dining (12)
Pool & Beach (1)
Business Centre & Event Rooms (6)
Nearby
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Questions & Answers
Ask a question
craftinmom
6 July 2017|
AnswerShow all 4 answers
Response from Mitch913 | Reviewed this property |
yes
1
Vote
Bob B
18 June 2016|
AnswerShow all 3 answers
Response from nancym1010 | Reviewed this property |
It is not free but the other Holiday Inn on Heisley Road does have free breakfast.
0
Votes
Room Tips
"Near many restaurants and easy access to the interstates."
monicagG3184LX
29 Aug 2018
Read review
"had a chance to see many different rooms - don't think they have any bad ones!"
RonP726
27 Aug 2018
Read review
"Top floor - 4. No one above you to wake you in middle of night."
Maplecitygirl
28 Mar 2018
Read review
"NOT room 242. There is a light that shines right in the room and the only way to dim it is the blackout..."
MarciD
25 Nov 2017
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