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I've just completed a mammoth 3 week stay at this hotel and i stay at this property about 4 times per year so it gives me a good platform for a review.
Good: GREAT location, unbeatable really for easy access to the freeway and loads...More
Response from Brandy C, Guest Relations Manager at Holiday Inn Cleveland East - MentorResponded 4 December 2017
Thank you for taking the time to tell us how our staff efforts to provide a comfortable and
convenient experience have been successful. Your comments on how we can further improve upon the guest experience are also very helpful to us. On behalf of...More
Hadn't stayed in a Holiday Inn in a long time and I left wondering why - this was a great place with a good price. Our room was clean and comfortable. The breakfast was nice, and there were plenty of restaurants in walking and close...More
Response from General M, Guest Relations Manager at Holiday Inn Cleveland East - MentorResponded 19 September 2017
It is Wonderful to hear from you and learn you enjoyed your stay and found our location to be convenient for your needs being within walking distance to dining and other activities. Thank you for your kind comments regarding the breakfast and staffs accommodating...More
The room was clean and the bed was comfy. The temperature in the room was terrible...I had it set at 72 and froze all night. The furnace kept making crackling noises all night, rather like a fireplace crackling with wood. In the morning, I wanted...More
Response from Guest_Relations_2018, Guest Relations Manager at Holiday Inn Cleveland East - MentorResponded 28 November 2017
Thank you for taking the time to write this review and share your experience. We wish you would have informed the front desk staff regarding the tub or any inconveniences during your most recent experience with us , so we can transfer you in...More
Stayed here a while back with some friends. We were just driving by and needed a place to stay for the night. Front desk clerks were so helpful and great. Rooms were nice and clean. Breakfast was not too bad either. Overall it was a...More
Response from Guest_Relations_2018, Guest Relations Manager at Holiday Inn Cleveland East - MentorResponded 12 November 2017
Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality of Holiday Inn Cleveland East - Mentor Hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our...More
Standard basic boring.... It Is all that. Rooms are good size and all is there, price acceptable, you pay for what you get. For one night it is ok for more never ever again. Please seem to be redecorated but worn down in many areas....More
Thank Rene S
Response from Guest_Relations_2018, Guest Relations Manager at Holiday Inn Cleveland East - MentorResponded 5 November 2017
Thank you for sharing this honest review and feeback about our price. We hope you'll return in the future to see how we continue to improve our Hotel and hospitality.
US$114 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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