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Residence Inn Cleveland Mentor

Booking.comUS$157*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$157*
US$157*
US$157*
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Residence Inn Cleveland Mentor
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168 Reviews from our TripAdvisor Community

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Showing 167: English reviews
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Reviewed 5 days ago NEW

We had a great experience during our one night stay here. My wife and I were visiting for a friend's wedding, which took place on Friday night. The hotel is a newer property, so the rooms and common areas were updated and well appointed. Ken, the night front desk clerk deserves special mention, as we were catching up with old...

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Helpful?
Thank Jeffrey B
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

Jeffrey B, Wow! What a wonderful Review! Thank you so much for the kind words...We are actually 17 years old...yes, total renovation happened 2 years ago so everything is updated. It is the amazing team that takes such pride in this hotel that makes a 17 year property look new. Team members such as Ken and Alicia take your experience...

Zionsville, Indiana
Reviewed 6 days ago NEW

Looks like they just had a renovation. I was pleased with the room and service. No complaints. Room was large, had everything I needed for a 3 night stay. Clean. I did kill a spider on the ceiling and there was a small bug on the bed sheet. Otherwise, no issues. Front desk staff friendly. I'll be back.

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Helpful?
Thank Dave K
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

Dave K, Thank you so much for taking the time to share your experience with other travelers. We rely heavily on word of mouth. I am so happy to hear that you like the new look. We finished the total, top to bottom, reno about 2 years ago. The look is new, but the staff, and of course our award...

Cleveland
Reviewed 1 week ago

Stayed here for 2 nights while remodeling work was being done in our home. From the moment of check-in with Sarah to any staff member there we found them all to be very friendly and helpful. Our 2-bedroom suite was amazing and for the money (compared to other local hotels) was well worth the money. Each bedroom in our suite...

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Helpful?
Thank mentor d
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

mentor d, I also think that we are the Best Hotel In Mentor, but, I am kind of biased.. I am so thrilled to hear that your stay was wonderful and that you were able to join us for "sweet treats." Sarah is one of our newest team members and she is certainly fitting right in with our, Passion to...

New York City, New York
Reviewed 18 January 2017

For the past two years I have stayed at this location when need to see my specialists in Cleveland Clinic.It is conveniently located.The rooms are very clean. The staff are wonderful...Melissa, Cindy, Robert, etc.....is an asset to the Marriott. I highly recommend this location.

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Helpful?
Thank Flo5630
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

Flo5630, I am so happy to hear that we are able to offer you a "Home away from Home" while in town for appointments at the Clinic. I am blessed beyond words with the amazing team that shares my passion for customer service. Melissa and Cindy have been her for 10+ years and Robert is one of our newest team...

Cary, North Carolina
Reviewed 3 January 2017

This is a decent place to stay in the Mentor area. Very convenient to the freeway and a few restaurants/shops in the immediate area. Rooms are clean and updated somewhat recently. Rooms are typical Residence Inn size (big) with a couch and nice desk with plenty of power connections. Internet speed is good, but not super fast. Its about average...

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Thank HiHoHiHoRDU
Reviewed 27 December 2016 via mobile

Been going to this location for years. We have always had a very good experience. The staff is always friendly and helpful. Would recommend this hotel for anyone who like a little more room to spread out.

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Thank Mark J
Reviewed 11 December 2016

Really enjoyed this hotel. Stayed there over Thanksgiving. Breakfast was as expected and the rooms were clean. Close to several spots to eat. Just make sure to note that the pool is outside! We stayed in a two bedroom suite which is very nice for a larger family plus some visitors. The room was quiet and we heard very little...

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Helpful?
Thank Lara B
Pittsburgh, Pennsylvania
Reviewed 28 November 2016

We stayed here for two nights in the King suite. Lots of space and full size appliances! Room was very clean as were all the public spaces. The staff was very accommodating. Our swim team was staying here and our very early departure for the SPIRE center each morning meant we would miss breakfast. The staff came in super early...

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Helpful?
Thank Elizabeth W
Queensbury, New York
Reviewed 17 November 2016 via mobile

This is a great hotel...the rooms were recently renovated, and are very nice, and the whole facility is extremely well-kept and clean. The location was perfect for our needs. There are some fast-food chains within walking distance, but if you don't mind go driving a little, Mentor has some amazing restaurants! In fact, one could probably eat out every night...

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Helpful?
Thank Goldnfan
Louisville, Kentucky
Reviewed 30 October 2016

I am a Platinum Premiere Marriott traveller-I stay all over. This is the NICEST Residence Inn I have seen. The staff is wonderful, the rooms are huge and breakfast was fantastic! The person who worked the front desk, Tori, was awesome. Such a nice person and she was working some long hours this weekend. The rooms are spotless and the...

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Helpful?
Thank Patrick K

62 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the Residence Inn Cleveland Mentor, we have perfected the extended-stay experience by combining all the comforts of home with our passion for making every guest feel welcome. Our suites offer separate living/sleeping areas, plenty of space for relaxing, entertaining or meetings, and a fully equipped kitchen with refrigerator, microwave and coffee maker. Other special room amenities at our pet friendly Mentor, Ohio hotel include two telephones with voicemail and data ports, and a large, well-lit work desk. Free high speed wired/wireless internet access is also in each guest suite to make your stay with us more productive. Start your day at our hotel in Mentor, Ohio with a complimentary hot breakfast in our Gatehouse, and join us at our weekly barbecues and Evening Hospitality Events offered 2 1/2 times per week. ... more   less 

Additional Information about Residence Inn Cleveland Mentor

Address: 5660 Emerald Ct, Mentor, OH 44060-1869
Region: United States > Ohio > Lake County > Mentor
Price Range: €141 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Mentor 3*
Number of rooms: 96
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Also Known As:
Residence Inn Cleveland Mentor Hotel Mentor
Residence Inn Mentor
Mentor Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Cleveland Mentor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are equal.”
Flo5630, 18 Jan 2017 | Read review
“Try to get one away from the freeway side. it can get a little loud.”
HiHoHiHoRDU, 3 Jan 2017 | Read review
“King room has a pull out sofa and LOTS of room in the actual room.”
578elizabethw, 28 Nov 2016 | Read review
“Get the two bedroom suite.”
267patrickk, 30 Oct 2016 | Read review
“Ask for a room away from the highway”
rmartinmitch, 18 Sep 2016 | Read review
5 of 5
Booking.com
US$157* /night
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Residence InnUS$157
Expedia.comUS$157
TripAdvisorUS$157
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Prices are for 1 room, 2 adults
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