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Residence Inn Cleveland Mentor

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161 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Pittsburgh, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

We stayed here for two nights in the King suite. Lots of space and full size appliances! Room was very clean as were all the public spaces. The staff was very accommodating. Our swim team was staying here and our very early departure for the SPIRE center each morning meant we would miss breakfast. The staff came in super early... More 

Thank Elizabeth W
Queensbury, New York
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

This is a great hotel...the rooms were recently renovated, and are very nice, and the whole facility is extremely well-kept and clean. The location was perfect for our needs. There are some fast-food chains within walking distance, but if you don't mind go driving a little, Mentor has some amazing restaurants! In fact, one could probably eat out every night... More 

Thank Goldnfan
Louisville, Kentucky
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 October 2016

I am a Platinum Premiere Marriott traveller-I stay all over. This is the NICEST Residence Inn I have seen. The staff is wonderful, the rooms are huge and breakfast was fantastic! The person who worked the front desk, Tori, was awesome. Such a nice person and she was working some long hours this weekend. The rooms are spotless and the... More 

Thank Patrick K
Hamburg, NY
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 October 2016

My husband and I needed a place to stay with.a 2 bedroom suite. This place was perfect. The suite was spacious, rooms were furnished well. The living area had a gas fireplace. Continental breakfast is included which made our stay very nice. Good location off the highway.

Thank NYJean
Level Contributor
82 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 September 2016 via mobile

We just stayed at this fabulous motel. We had a two bedroom suite and were pleasantly surprised to see it had a fireplace. Room was extremely clean, quiet and in great condition. Staff was outstanding. If I had to find anything negative to say, it would be the size of the breakfast area. It is on the small side for... More 

Thank Linda C
Boston, Massachusetts
Level Contributor
107 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 18 September 2016

This characteristic Residence Inn is built next to a major highway. My room was on the highway-side of the hotel and was less than 50 yards from a constant stream of noisy high-speed traffic. Other than the noise, this hotel offers typical suites, good grounds and a nice breakfast. If you have no other options than a stay here, make... More 

Thank rmartinmitch
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

I am incredibly sorry that we were unable to provide you with an enjoyable stay. If you are a light sleeper, we ask that you request an inside room upon making your reservation. Our Nationally Recognized Award Winning team of associates will do everything possible to ensure that you have a nice restful stay. While we certainly cannot change the... More 

Cincinnati, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 September 2016 via mobile

Loved staying at the Residence Inn. Extremely close to Mentor Headlands State Park/Beach. We drove one mile until we came upon this beautiful sandy beach . A must see. Staked out umbrellas, the water was beautiful. Like being on a beach in FL without the Pune trees. Took in an Indians game also . This hotel was so welcoming -... More 

1 Thank Margiezyck
Montgomery, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2016

I've stayed at this hotel on several occasions, the last being eleven years ago, and still had a pleasant experience! The staff are mostly long term employees, and were all friendly and helpful. Imagine my surprise when I found out one of the housekeeping staff I became friends with in 2005, was still on staff when I checked in. The... More 

1 Thank prw0823
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

It was a pleasure having you with us again. And you are correct; many of our associates have been with us for many, many years. We all share the same passion in delivering award winning service and we take such pride in our hotel. That certainly makes the difference. Please do not stay away so long this time :) Take... More 

Casalnuovo di Napoli, Italy
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2016 via mobile

This is one of the best Residence Inn's I've been to. The staff is great from management, front desk to housekeeping. Location is perfect, close to the lake, shopping, etc. Breakfast and evening social hour are excellent ...no complaints at all

1 Thank badbusiness2014
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

Wow! What an awesome review!! Thank you so very much for the great recognition of our amazing team. Every hotel has 4 walls, and a bed. It is the team that certainly makes the difference. I am so happy to hear that you thoroughly enjoyed your stay with us and that you shared your experience with others that may be... More 

Level Contributor
3 reviews
Reviewed 22 August 2016 via mobile

I stayed only one night, but the service, cleanliness, and overall experience at this hotel made me wish I could stay longer. My kids loved the pool, hot tub and spacious rooms. I really enjoyed the breakfast choice, especially since I was going through some serious morning sickness at the time.

Thank xiomarajay
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

We certainly wished you could have stayed longer as well... So happy to hear that the entire family enjoyed their stay with us. You will need to return and come see the exciting changes that have recently occurred in our breakfast. We have taken it to an all new level of fantastic now offering more fresh options like strawberries, grapes... More 

75 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (75)
Room/Suite (27)
Pool/Beach Area (3)
Bathroom (6)
Dining (6)
Business Centre/Function Rooms (3)
Hotel & Grounds (12)
Other (18)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
At the Residence Inn Cleveland Mentor, we have perfected the extended-stay experience by combining all the comforts of home with our passion for making every guest feel welcome. Our suites offer separate living/sleeping areas, plenty of space for relaxing, entertaining or meetings, and a fully equipped kitchen with refrigerator, microwave and coffee maker. Other special room amenities at our pet friendly Mentor, Ohio hotel include two telephones with voicemail and data ports, and a large, well-lit work desk. Free high speed wired/wireless internet access is also in each guest suite to make your stay with us more productive. Start your day at our hotel in Mentor, Ohio with a complimentary hot breakfast in our Gatehouse, and join us at our weekly barbecues and Evening Hospitality Events offered 2 1/2 times per week. ... more   less 

Additional Information about Residence Inn Cleveland Mentor

Address: 5660 Emerald Ct, Mentor, OH 44060-1869
Region: United States > Ohio > Lake County > Mentor
Price Range: €135 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Mentor 3*
Number of rooms: 96
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Also Known As:
Residence Inn Cleveland Mentor Hotel Mentor
Residence Inn Mentor
Mentor Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Cleveland Mentor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King room has a pull out sofa and LOTS of room in the actual room.”
 of 5 bubbles 578elizabethw, 28 Nov 2016 | Read review
“Get the two bedroom suite.”
 of 5 bubbles 267patrickk, 30 Oct 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles rmartinmitch, 18 Sep 2016 | Read review
“away from freeway side and on top floor to avoid overhead noise”
 of 5 bubbles jevande, 5 Aug 2016 | Read review
“Request a first floor room if you're travelling with pets and book directly with the hotel, over-the phone.”
 of 5 bubbles 2016BK, 6 Jul 2016 | Read review
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