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04/06/2017 05/06/2017
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    WoodSpring Suites Cleveland Mentor

    5640 Emerald Ct, SR-44 & SR-2 (Heisley Rd.), Mentor, OH 44060-1869
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$86
          US$86
          US$86
          Traveller (6)
          Room & Suite (4)
          Dining (2)
          Americas Best Value Inn-Mentor/Cleveland
          48 reviews
          #7 of 9 hotels in Mentor
           
          Holiday Inn Express Mentor (Lamalfa Conference Center)
          308 reviews
          #2 of 9 hotels in Mentor
           
          Residence Inn Cleveland Mentor
          171 reviews
          #3 of 9 hotels in Mentor
           
          Holiday Inn Cleveland East - Mentor
          144 reviews
          #5 of 9 hotels in Mentor
           
          Overview
          • Excellent57%
          • Very good14%
          • Average11%
          • Poor5%
          • Terrible11%
          Travellers talk about
          Free Wifi
          Free Parking
          Air Conditioning
          Non-Smoking Rooms
          Suites
          Kitchenette
          Wheelchair Access
          Laundry Service
          Self-Serve Laundry
          2.0 Star Hotel
          All hotel details
          Americas Best Value Inn-Mentor/Cleveland
          48 reviews
          #7 of 9 hotels in Mentor
           
          Holiday Inn Express Mentor (Lamalfa Conference Center)
          308 reviews
          #2 of 9 hotels in Mentor
           
          Residence Inn Cleveland Mentor
          171 reviews
          #3 of 9 hotels in Mentor
           
          Holiday Inn Cleveland East - Mentor
          144 reviews
          #5 of 9 hotels in Mentor
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Standard Room
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          Write a Review
          Reviews (54)
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          Time of year
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          1 - 5 of 54 reviews

          Reviewed 6 days ago

          Terrible customer service - I reserved a week and showed up a day late. Staff cancelled my reservation and charged a fine, and created a new reservation which I had to pay for. They told me that I had reserved the room, so they had...More

          Thank Eben M
          Reviewed 3 weeks ago via mobile

          Trainees checking us in. Strike 1. Room with kitchenette. No dishes. Strike 2. Giant hairball on back of toilet! Strike 3. I don't care how cheap the room is, I do have standards! No lamps in room. Light switches control lights. One at door. One...More

          Thank Darla S
          Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Mentor

          We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.

          Reviewed 9 January 2017 via mobile

          We stayed at this location 4 weeks and had at least 3 double rooms during our stay. Bob went out of his way to make sure we received the best available rates (based on the offers at the time). Niki was more than helpful and...More

          Thank Scott S
          Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Mentor

          We would like to thank you for the review and sharing your experience with us. WoodSpring Suites strives to accommodate all of our guest and their needs and make their time with us enjoyable. Glad to hear we were able to do that for you.

          Reviewed 30 October 2016

          I have been in this hotel for over a month and I have enjoyed my stay until my new place came open. The staff there mad me feel like I was at home and helped me with situations I needed help with. The room I...More

          Thank Joe M
          Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Mentor

          We can’t thank you enough for your 5-star review. We appreciate your business and hope to have you as our guest again.

          Reviewed 12 October 2016

          This place is what it is low to no value. I'm lucky because I only have 3 nights to stay in this hell hole. People sitting out in the parking lot at 11 pm drinking and having a loud conversation. It sounds like there is...More

          Thank Jerry P
          Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Mentor

          Thank you for providing us with this useful feedback. We have shared your comments with the appropriate departments so that we can continue striving to create exceptional stays for future guests. Thank you again for staying with us and we look forward to welcoming you...More

          Americas Best Value Inn-Mentor/Cleveland
          48 reviews
          #7 of 9 hotels in Mentor
           
          Holiday Inn Express Mentor (Lamalfa Conference Center)
          308 reviews
          #2 of 9 hotels in Mentor
           
          Residence Inn Cleveland Mentor
          171 reviews
          #3 of 9 hotels in Mentor
           
          Holiday Inn Cleveland East - Mentor
          144 reviews
          #5 of 9 hotels in Mentor
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Microwave
          • Refrigerator in room
          Details
          • Price range
          • US$51 - US$91 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Accessible rooms ,
          • Suites
          • Number of rooms
          • 117
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Cancelon, Hotwire and getaroom.com so you can book your WoodSpring Suites Cleveland Mentor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Ohio >
          • Lake County >
          • Mentor
          • Also Known As
          • Value Place Mentor Hotel Mentor
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          Traveller (6)
          Room & Suite (4)
          Dining (2)
          Hotel & Grounds (10)
          Bathroom (1)
          Nearby
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          Nearby Restaurants
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          Dairy Queen
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          Nearby Attractions
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          James A. Garfield National Historic Site
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          Headlands Beach State Park
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          Questions & AnswersAsk a question
          Kelly S
          we will be staying 2 months there, is there pots pans, silverware, etc?
          26 April 2016|
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          517kimberlyj
          just checked in about 3 hours ago...just getting settled in..and I have killed two bed bugs already! I'm horrified, but it's so late in the evening..who do I call??? this is freaking me out. never ever had I been threw this before. .what should I do????
          5 October 2015|
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          Chrissy t
          Where is my review? It is not here
          25 August 2015|
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          Room Tips
          "Stay away and go to a real hotel"
          Read review
          "The room was clean with the exception of the floor. The room was noisy. But, I am not really picky and would..."
          Read review
          "Go to any employee for help; except Trisha."
          Read review
          "3rd floor back side of Bldg."
          Read review
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