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Holiday Inn Express Mentor (Lamalfa Conference Center)

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Traveller (6)
Room & Suite (28)
Pool & Beach (3)
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Overview
  • Excellent71%
  • Very good18%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“breakfast room”(23 reviews)
“front desk”(36 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (334)
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332 results
Traveller rating
228
62
22
11
9
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LanguageEnglish
228
62
22
11
9
Show reviews that mention
All reviewsbreakfast roomfront deskwedding receptionparty centergreat hotelcinnamon rollsthe general managerthe entire staffbeyond the call of dutynice poolrooms are largelake erieexercise roomsleeping areahousekeeping staffwould stay here againone night stay
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1 - 5 of 332 reviews
Hotel's Favourite
Reviewed 3 weeks ago

We recently booked a room at HI Express in to spend the night following our party event at La Malfa. When we arrived for check-in, we were told that our room had been upgraded. What a nice surprise!!!! When we arrived at our room, we...More

Thank Carol M
Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)Responded 3 weeks ago

Dear Guest, Thank you for sharing your experience with our readers. We were glad to see that you enjoyed the upgrade to your room as well as some of the other amenities in the hotel. Spectrum was experiencing some issues with the set back boxes...More

Reviewed 23 March 2018 via mobile

My wife and I were thrilled with this Holiday Inn. We are brand loyal, and they upgraded our room for free based on our membership in their rewards program. The staff was friendly and the pool was larger than the standard Holiday Inns we've stayed...More

Thank D D
Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)Responded 2 April 2018

Dear Guest, Thank you so much for sharing your experience with our readers. We greatly appreciate your comments. We look forward to having you stay with us in the future when visiting the Mentor area. Best Regards, Debora N. General Manager

Reviewed 14 January 2018

I stayed at this hotel last week. I've stayed there before and continue to reserve a room there when in the Mentor, OH area. It's a clean hotel, the front desk staff is always personable and professional, and it's reasonably priced. I've stayed at other...More

Thank Joseph H
Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)Responded 27 January 2018

Dear Guest, We greatly appreciate your comments regarding your experience with us. We have some changes coming early spring that we hope you and other guest will enjoy. We are all about the guest experience and we are 100% positive you will enjoy the changes...More

Reviewed 5 January 2018 via mobile

Negatives: -Room needed an update -Window curtins did not close and anyone could have looked in on our 1st floor room -Toilet wobbled -Tub is difficult to get out from shower -The ice machine on our floor was broken ( not a big deal, but...More

Thank dantecc
Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)Responded 12 January 2018

Dear Guest, Thank you for sharing your comments with our readers. Our hotel has embarked on a refresh and there are some great changes already being made that you were probably not aware of. We are removing the tubs in all guest rooms and replacing...More

Reviewed 3 January 2018

Lots and lots of snow was available while we were there (so the kids were thrilled). The hotel was well heated and had an amazing indoor swimming pool. Breakfasts were also very good. The room design was not so great for families. The only private...More

Thank BevoBurn96
Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)Responded 27 January 2018

Dear Guest, Thank you for sharing your experience with our readers. While I see you enjoyed the breakfast and pool area I noticed you felt our room layout was not as you had hoped it to be. We do have rooms that have kitchenettes, brand...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$116 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$116 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (6)
Room & Suite (28)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Frechic D
11 December 2016|
AnswerShow all 2 answers
Response from Turtlewitch | Reviewed this property |
From 5am to 11pm!!
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Mamaontheroad
13 June 2015|
Answer
Response from Shawn O | Reviewed this property |
Yes
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Votes
Jessica M
20 January 2015|
AnswerShow all 4 answers
Response from Shawn O | Reviewed this property |
6am-10am
0
Votes
Room Tips
"Ask how to get an upgraded room at no extra charge."
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"Higher floors are better"
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"Another hotel"
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"Can't go wrong in any room."
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