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Holiday Inn Express Mentor (Lamalfa Conference Center)

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Holiday Inn Express Mentor (Lamalfa Conference Center)
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296 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Chardon, Ohio
Reviewed yesterday NEW

This was our very first visit to this property. My Husband's company has their Holiday party there every year and normally we would leave and go to another hotel. This year, due to the other hotel's rapid decline in service and condition, we decided to stay here after the party. We had reserved a regular room but were surprised when...

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1Thank Turtlewitch
Reviewed 22 October 2016 via mobile

We were in town for a wedding and have used Holiday Inn Express before especially for their breakfast!! This experience was great, we had access to the fitness equipment, pool and laundry. Every staff member we encountered was friendly and Linda who orchestrated the breakfast was fabulous! Thanks again!

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4Thank Mjgrant14
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for taking the time to share your experience with our readers. We appreciate the comments regarding your experience with breakfast and the interaction with our staff. It is our hope that you will choose one of the many IHG brands when making accommodations for your next adventure! Best Regards, Debora N. General Manager

Cleveland, Ohio
Reviewed 22 October 2016 via mobile

Friendly staff. Hard working. Well knowledgeable. Family atmosphere. "Real" breakfast. The rooms were extremely clean & taken care of. The beds were very comfortable. Great place to relax away from home. Gena V.

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4Thank 599genas
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest , We greatly appreciate you taking the time to share your comments and experience with our readers. Breakfast seems to be the favorite review of our guests and the ladies that oversee our breakfast Lisa, Linda Maria and Beverly are awesome! Our Executive housekeeper, Gloria is a true gem. She and her ladies keep our rooms fresh and...

Mentor, Ohio
Reviewed 21 October 2016

I still can not say enough about the staff and the experience I have had at this hotel. From the moment you arrive you are treated with hospitality and respect. You will never find a more cleaner and friendly hotel in this area. They will go out of there way to assist you in anyway they can. The rooms are...

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4Thank Jim V
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, You could not possibly know how much we appreciate it when a guest takes the time to let our readers know about the service and product of our hotel. We want every guest to feel at home and our staff definitely puts their best foot forward when guest come calling. While we understand that not all guest will...

Port Washington, Wisconsin
Reviewed 19 October 2016

The staff who took care of the breakfast area are fantastic. The food was better than usual HIE fare and the staff was friendly, helpful and on top of everything. The desk staff was not as friendly or helpful. Not at the desk when we arrived and finally came wondering from the hotel bank of computers where he was surfing...

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Helpful?
1Thank s0ccer0615
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for sharing your comments and experience wit us. We are delighted that your experience with our breakfast staff was a positive note to your trip. The front desk staff would not have a need to leave the front desk to access the internet. This could be done right at the front desk. We occassionally have to...

Dubrovnik, Croatia
Reviewed 6 October 2016

Usually I expect "plastic" over cooked food at Holiday Inn Express, however I was pleasantly surprised to find free fruit salad, real orange juice, a real egg and sausage bagel sandwich and stainless steal cutlery, coffee mugs and real plates; very little plastic about, which is what every HIE should strive for, especially when they post the "green" signs all...

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6Thank alnbarthel
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for taking the time to share your comments with our readers. We greatly appreciate the detail regarding breakfast. Going green Is easy and you are right, everyone should be doing it, this is the only planet we have. Best Regards, Debora N. General Manager

Ronkonkoma, New York, United States
Reviewed 29 September 2016

All was good -- and Maria from breakfast was excellent -- she introduced people and even knew which people were from a different location of my company. Every night there is a get together downstairs with hot appetizers and drinks.

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5Thank Ivy O
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for taking the time to share your comments with our readers. The hotel management & staff appreciates when a guest takes their time to share their experience with our readers. It is our goal to make you feel at home and help create a positive experience for you, our guest when staying with us. We know...

Olathe, Kansas
Reviewed 24 September 2016

The staff and accommodations were excellent. The rooms are quiet, clean, & spacious. The breakfast buffet was one of the best offerered. Sweet treats for pleasant dreams are provided at the front desk every evening. Nice perk! Highly recommend this hotel.

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5Thank Jan B
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for sharing your comments with our readers. We greatly appreciate the time you have taken to share your experience with us. Glad you enjoyed the cookie break before bed time. Our staff from breakfast to housekeeping to the front desk go out of their way to serve you the best experience possible during your stay. We...

Frankfort, Kentucky
Reviewed 31 August 2016

The room was very nice, the staff was great and the pool was very good. The room was very clean and everything was perfect. Even though they do not have a lounge they had a cash bar in the evening which was welcome after a long day of driving. There is at least one good restaurant, the only one I...

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4Thank johnnyt40601
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you so much for sharing your experience with our readers. We see that you were able to enjoy the cocktail hour sponsored by LaMalfa Center. Our chefs arrange the most delectable canapés and hors d' oeuvres and our pastry chef Alicia is awesome as well. It sounds like you may have had the chance to dine at...

Louisville, Kentucky
Reviewed 20 August 2016

I visited the Holiday Inn Express in Mentor Ohio. Deborah the manager personally invested time in my comfort. everyone there was so helpful. This is one of the best stays I have had. I put this location in my phone because when I am in that area again, I want to stay at that hotel. My stay was August 17...

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5Thank Prattlewis
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for taking the time to share your experience and comments with our readers they are greatly appreciated. We will welcome the opportunity to have you visit with us again in the future. Best Regards, Debora N. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites LaMalfa. This unique property provides the finest personal service and facilities throughout Northeast Ohio. The atmosphere is warm and relaxed and the ambiance embraces the uniqueness of the European decor throughout the eighty-three all suite facility including Executive Suites, Penthouse and Presidential Suites. Wireless and Ethernet are available throughout the hotel as well as the 60,000 sq. ft. banquet and convention facility. Come enjoy a fireside, hot Continental breakfast in our expanded breakfast area complete with a view of our 25'x52' lap pool with under water lighting and fountains. Located in the corporate hub of Mentor, Ohioand the home of corporate headquarters to Steris, Avery Dennison, First Energy and Rollkraft makes this hotel the number one choice for business travelers. Located just minutes from downtown Cleveland guest can enjoy the excitement of big city entertainment with near by Cleveland Indians, Cavs and Browns, Rock Hall of Fame, House of Blues and Lake County Captains.Local attractions include Mentor Civic Arena, James A. Garfield's Home, Lake Farm Parks, and Kirtland Mormon Temple. Transportation is available upon advance request, contact the hotel directly for arrangements and pricing. The Holiday Inn Express Hotel & Suites at LaMalfa is a completely smoke free facility. ... more   less 

Additional Information about Holiday Inn Express Mentor (Lamalfa Conference Center)

Address: 5785 Heisley Rd, Mentor, OH 44060-1883
Region: United States > Ohio > Lake County > Mentor
Price Range: €90 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Mentor (Lamalfa Conference Center) 2*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Mentor (Lamalfa Conference Center) Hotel Mentor
Holiday Inn Mentor
Mentor Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Mentor (Lamalfa Conference Center) staff and other travellers.
3 questions
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over a year ago
Madison Heights, Virginia
over a year ago

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Questions? Get answers from Holiday Inn Express Mentor (Lamalfa Conference Center) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the number of the room, the farther away from the elevator.”
 of 5 bubbles Turtlewitch, 4 Dec 2016 | Read review
“Every room is fantastic trust me when I say you are getting the best for your money hands down.”
 of 5 bubbles jimv506, 21 Oct 2016 | Read review
“Very quiet on the third floor”
 of 5 bubbles IvyO_13, 29 Sep 2016 | Read review
“Ask for a room that doesn't face the highway.”
 of 5 bubbles kittkat52, 11 Jul 2016 | Read review
“Room was on 2nd floor next to stairs. At bottom was breakfast cafe, pool and door to car. Room very quiet so was very happy with location.”
 of 5 bubbles JudyC612, 1 Jul 2016 | Read review
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