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Hampton Inn Massillon

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Hampton Inn Massillon
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237 Reviews from our TripAdvisor Community

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Showing 236: English reviews
New Hope, Pennsylvania, United States
Reviewed 5 days ago NEW

Staff were extremely courteous and helpful during our brief stay. Room was very clean and neat with many conveniences like coffee, fridge, and microwave. Complimentary breakfast had nice variety. Our stay was delightful.

Review collected in partnership with Hampton
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Helpful?
Thank Perry S
Mont Alto, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 20 December 2016

I stayed at the Hampton in Massillon during the snow and cold in December. Very nice way to start a stay in those conditions in a parking garage, rather then out in the elements. The check-in was quick and easy and the front desk person was very helpful. She provided good help for us to find a dinner spot. The...

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Thank Todd H
About Hotel's Favourite Review
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Dear Todd H, Greeetings from Hampton Inn - Massillon! I am Karen Rambach General Manager of the Hampton Inn - Massillon and I wanted to thank you for reviewing our hotel. It means a lot to myself and our staff to know that you enjoyed your stay and would recommend our hotel to others. Thank you again, and we hope...

Clarksburg WV, United States
Reviewed 3 weeks ago

Nice hotel centrally located in Massillon Ohio with shops and bars a very short walk. Clean rooms and a very good complimentary breakfast. Parking was a challenge for me because the parking garage was not tall enough for my vehicle but for the average vehicle you should be fine. The entrance to the hotel is on the top floor of...

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Thank P6831LDjamesp
Manchester, United States
Reviewed 2 January 2017

Stayed at this hotel for one night thankfully. Hotel is in need of a renovation. First off the room decor is older and not modern compared to other Hamptons. Bed is mushy and pillows are flat. I had to crank the heat to 80 before it would turn on and actually heat my room. Tables/desk/chair had dirt/grease/nastiness on them that...

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Thank Kelley A
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Dear Kelley A, This is Karen Rambach, General Manager at the Hampton Inn Massillon and I wanted to thank you for reviewing our hotel. I am sorry to hear you had encountered some issues during your stay here with us. Please know I will be addressing the housekeeping issues with our staff. Again please accept my apologies. Kind Regards, Karen...

Algonac, Michigan
Reviewed 29 December 2016

We stayed for an evening here while visiting family. Prior to check in I called the hotel and the staff was excellent in working with us on our room and request. The room was nice and clean. No issues with noise in the room. The bathroom had everything needed and was of a good size. Our breakfast the next morning...

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1Thank AFD22
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Dear AFD22, Thank you for reviewing our hotel and it was so nice to know you enjoyed your stay here with us! Please know we enjoyed having you here with us too and we are looking forward to your next stay with us. Kind Regards, Karen Rambach General Manager Hampton Inn/Massillon

Akron, Ohio
Reviewed 10 December 2016

This was the cleanest place I have ever stayed at!! Everything was impeccable! The staff were friendly and very accommodating! The rooms are comfortable and the beds are cozy. The floors above the lobby can only be accessed with a room key.... so its very safe. Also great location right in the heart of Massillon!

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Helpful?
Thank traveler5312
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Dear traveler5312, Thank you reviewing our hotel! I am delighted to hear how much you enjoyed your stay here with us, and I will be sure to pass on the kind comments to our staff. Please come back and visit with us again soon!!! Karen Rambach General Manager Hampton Inn - Massillon

Columbia, Maryland
Reviewed 30 November 2016

Once again we were pleased with our stay at the Massillon Hampton Inn. We were glad that staff had reduced hours do they could be with their families and this was done with little disruption to our stay! Will return next year!

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Thank Thea J
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Dear Thea 3, Thank you so much for reviewing our hotel! I am also pleased to hear that you were pleased with your stay over the Thanksgiving holiday. Please know I will be sharing your kind comments to our staff. Happy Holidays and we look forward to you visiting with us again soon! Kind Regards, Karen Rambach General Manager Hampton...

Greensboro
Reviewed 28 November 2016

This hotel has a staff that really cares about the cleanliness and up keep of the lobby, fitness center, breakfast area and rooms. They take great pride in their work and do an awesome job with this hotel. I'd definitely stay here again.

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Thank Bookdaddy
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Hi Bookdaddy, Thank you for the great shout out on our hotel. We do have a great staff that takes great pride in their work and making our guests stay memorable. We hope you come and stay with us again soon! Kind Regards, Karen Rambach General Manager Hampton Inn - Massillon

Canton, United States
Reviewed 16 November 2016

Over all an excellent experience. All staff members where very friendly and helpful. Our room was very comfortable. I would choose a Hampton Inn when traveling. I like the fact that a room key was required on the elevator to access the floor for our room.

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Thank jackmM2928LL
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Hi JackmM2928LL, Thank you for choosing to stay at our hotel while in the area! It was nice to hear how much you enjoyed your stay here with us. We also feel the room key required to get on to the guest room floors is a great feature as well. Please come back and stay with us soon! Kind Regards,...

Elgin, Illinois
Reviewed 13 November 2016

Hotel staff was extremely helpful. I caught an early flight and want d to check in early. The staff was able to accommodate and allow me to get in early. There's a few nice restaurant near hotel. Kozmos is right across the street and is a decent bar/restaurant and convenient.

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Thank Fue C
karenrambach, General Manager at Hampton Inn Massillon, responded to this review

Dear Fue C, It was our pleasure to be able to help you out by allowing you to check in early. Thank you for mentioning the great restaurants near our hotel. We have quite a few within walking distance (2 blocks or less) and they are the local flavor restaurants such as Kozmos or chain options too. Come back and...

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Amenities

Highlights
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Hampton Inn Massillon, Ohio hotel is located just 12 miles from Canton, Oh and the Pro Football Hall Of Fame. Our hotel has guestrooms and accessible rooms to accommodate all of your traveling needs. ... more   less 

Additional Information about Hampton Inn Massillon

Address: 44 First Street S.W., Massillon, OH 44647
Region: United States > Ohio > Massillon
Price Range: €98 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Massillon 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Massillon Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Massillon staff and other travellers.
1 question
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Painesville
2 months ago

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Questions? Get answers from Hampton Inn Massillon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“because the hotel is built over a parking garage, all rooms are far above the street level and therefor quiet.”
 of 5 bubbles raidercat1, 1 Sep 2016 | Read review
“If you're booking multiple rooms, they have adjoining rooms available, which was really nice.”
 of 5 bubbles DE_madmike, 1 Aug 2016 | Read review
“We stayed in room 412. The bed was horrible.”
 of 5 bubbles amysT9441XT, 21 May 2015 | Read review
“Rooms on the 4th floor are on the same floor as the lobby”
 of 5 bubbles e_cal84, 8 May 2015 | Read review
“rooms off the street side might be alittle quieter”
 of 5 bubbles miaerrn10, 19 Nov 2014 | Read review
5 of 5