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Cincinnati Marriott Northeast

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#8 of 18 Hotels in Mason
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Cincinnati Marriott Northeast
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311 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Fishersville, United States
Reviewed 30 August 2015 via mobile

Have stayed here 7 times out of the last 8 yrs while visiting the W&S Open. Staff has always been very nice and helpful. Tanner is the friendliest bartender. Wasn't sure what to order so explained what I was in the mood for and he whipped up the best cocktail. Rooms need a little bit of a makeover; dingy carpet,...

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Helpful?
Thank Sherry A
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Your continued loyalty with visiting us is outstanding and we are over the moon to hear you have once again enjoyed your stay during the W&S Open. Our friendly staff are always happy to be of service to be sure your stay is satisfactory. Our apologies if the size of the shrimp plate was misconstrued in any way but very...

Canton, Ohio
Reviewed 26 August 2015

Well, we have stayed here 5-6 times during The WS Tennis Open. My children love it, they see all the players, get pictures and autographs and everyone is polite and professional. They love The River Cite Cafe for late dinner and breakfast. But as an adult for the price, the rooms have gotten shabby and the Cafe etc. needs a...

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1Thank greersy
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for continuing your visits with us over the years during the Tennis Open. We appreciate that you shared a perspective from both the children’s viewpoint and adults. Putting the love into our guests is on the top of our list so we will make sure to share your comments during our next management team meeting. Hoping to welcome...

Wayne, New Jersey
Reviewed 24 August 2015

We tend to stay at this Marriott when visiting P&G, and it definitely needs a makeover. Rooms are old and tired. There are certainly better updated places to stay in the area. I'm sure one of the nearby Hilton Garden Inns would be a better experience.

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1Thank Elitefreak
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

All reviews whether positive or otherwise are always appreciated as it helps us to better focus on areas of our hotel a guest may feel needs to be further addressed. Although we work hard to update and maintain our facilities, to give our guests the most comfortable and enjoyable stay, sometimes we are disappointed to learn we may have fallen...

Whittier, North Carolina
Reviewed 23 August 2015

Good location. No fridge or safe in room. Staff very friendly.Breakfast expensive but wait staff more than helpful. If you are going during the WSOpen it is THE place to be. Tennis atmosphere abounds. Likely to see players and coaches as well as media.

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Helpful?
Thank Lois S
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We appreciate your reference to the Cincinnati Marriott Northeast as the place to be during the WSOpen. The atmosphere here, we agree, is just fantastic during this tournament every year. Thank you for taking the time to share your comments as well as your compliments on our very friendly staff and good location. Your review will be shared with our...

Reviewed 23 August 2015

I was impressed in every regard while staying at this Marriott for the weekend - the facilities are lovely and the staff goes above and beyond in all ways. I forgot a razor so they brought one up immediately, then we needed maintenance for something quick and they were speedy and friendly! Check-in/check-out were easy and all of the staff...

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Thank Sarah Z
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Nothing could please us more here at the Cincinnati Marriott Northeast than to learn we have totally exceeded a guest’s expectations. Your recommendation as well as your compliments on our lovely facilities and our friendly and efficient staff are greatly appreciated; thank you. We look forward to hopefully having the opportunity to welcome you back again in the future.

Fishersville, Virginia
Reviewed 22 August 2015

We stayed 6 nights and were in Mason for the tennis tournament, we have been staying at this hotel since 2009. We did the mobile check-in and our room was ready by the time we requested. The staff is very helpful and you always get a friendly greeting. The bartenders did an excellent job and even remembered our favorite drinks...

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Helpful?
Thank Thomas A
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for always choosing to stay with us at the Cincinnati Marriott Northeast when in town for the tennis tournament. Your continued patronage over the last several years is greatly appreciated. All reviews are welcomed as it helps us to better focus on areas of our hotel a guest may feel needs to be further addressed. Your suggestions will...

Toronto, Canada
Reviewed 22 August 2015 via mobile

Have stayed at this property 3-4 times per year over the past 15 years. The Marriott has held a high standard of quality and professionalism. Greeted by management as we entered. Front desk staff were very welcoming and room ready, spotless and smelling fresh. Only one comment, slightly negative is the restaurant (River city grill) needs a facelift. The area...

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Helpful?
Thank John F
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for returning to the Cincinnati Marriott Northeast over and over again during the past fifteen years. We are truly grateful for your patronage and your kind and complimentary review. Your suggestion is also appreciated and will be shared with our team. It will be an honor to welcome you back again.

atlanta
Reviewed 21 August 2015 via mobile

Nice hotel close to 71 plenty of restaurants and mall within 10 mins about 20 mins from downtown Cincinnati. Front desk staff nice houskeeping was good asked for extra sheets brought right away clean would stay again

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Thank travler357
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It’s so nice to know that you found the Cincinnati Marriott Northeast to be convenient, clean and our staff to be not only nice but very efficient too. We’re glad you would stay again; we look forward to it.

pittsburgh
Reviewed 20 August 2015

We stayed here because of the Cincy tennis tournament. The folks at the front desk were extremely friendly and helpful and the check in took no time at all. The bed was the typical soft-ish Marriott bed. The location is great and near many restaurants and attractions, notably Kings Island. There is a nice fitness center and pool, but we...

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Helpful?
Thank daBurgh59
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for taking the time to share your descriptive review and information on the Cincinnati Marriott Northeast. We appreciate your compliments on our staff, our location and our fitness and pool facilities too. Please know that our website offers many specials, and guests are always encouraged to review them before booking their accommodations. Currently our Stay for Breakfast in...

Idaho
Reviewed 12 August 2015 via mobile

Was my first visit to Cincy on business. Hotel staff and amenities were superb, rooms great, and location was convenient to restaurants and shopping. If staying outside of downtown this is the place to be.

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Thank SteveJenifer
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for your fantastic review of the Cincinnati Marriott Northeast. We couldn’t be happier to learn that your first visit to Cincinnati was with us and that you found us to be superb. We hope if you travel to the area again, you’ll be back to see us.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the suburb of Mason, Ohio and minutes from offices, attractions, shopping and more, the Cincinnati Marriott Northeast is an ideal destination for every traveler. Guests enjoy our family-friendly hotel, offering spacious rooms with all the comforts of home, an outdoor pool and casual American cuisine at RiverCity Grille & Lounge. ... more   less 

Additional Information about Cincinnati Marriott Northeast

Address: 9664 S Mason Montgomery Rd, Mason, OH 45040-9397
Region: United States > Ohio > Warren County > Mason
Price Range: €102 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Marriott Northeast 3.5*
Number of rooms: 302
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Also Known As:
Cincinnati Marriott Northeast Hotel Mason
Marriott Mason
Marriott Hotel Mason
Mason Marriott
Hotel Style:
#2 Family Hotel in Mason
#4 Business Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Marriott Northeast staff and other travellers.
2 questions
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Glen Daniel, West Virginia
11 months ago

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Questions? Get answers from Cincinnati Marriott Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgraded room”
mldollaz, 25 Feb 2017 | Read review
“Sixth floor is amazing and so quiet!”
nsimon2017, 24 Jan 2017 | Read review
“Ask for one of the newly remodeled rooms”
womanlywomandotcom, 10 Jan 2017 | Read review
“Great location to many other restaurants, shopping and etc. All rooms seemed nice.”
blchildress, 14 Nov 2016 | Read review
“high floor - renovated”
  • an old yellow tinge to everything
  • white at some point? just old
  • modern tech
  • wallpaper cracking and those rug baseboards...
  • popcorn ceiling - really???
244JoshG, 11 Oct 2016 | Read review
5 of 5