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Cincinnati Marriott Northeast

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#8 of 18 Hotels in Mason
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293 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Pittsburgh, Pennsylvania
Reviewed 28 August 2016

Stayed here for the W&S Open. It was very close to the venue (no need to get on highway) and the staff seemed well-prepared for visitors for that event. Renovations have begun which is a good thing as the Marriott-brand style is a bit dated. We were one floor below but not bothered at all by noise. The room was...

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Helpful?
Thank tohhall
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for choosing to stay with us while you were in the area for the W&S Open. We are pleased to learn our location was convenient and you enjoyed so much of your visit. You are correct that we are in the middle of some exciting renovations and are glad they did not interrupt your experience with us. We...

Columbus, Indiana
Reviewed 23 August 2016 via mobile

Our favorite place to stay when in the area.always clean, and well kept.great,helpful staff.any issues have always been handled quickly,and to our satisfaction.nice pool, and health center.large, open lobby with great restaurant/bar.

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Helpful?
Thank bill812232
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Hearing that we are your favorite place to stay in the area makes our day! From our great amenities to a clean and comfortable room, we are pleased you enjoy so many aspects of our hotel. We can’t wait to see you again at the Cincinnati Marriott Northeast!

Knoxville
Reviewed 22 August 2016

We recently stayed at this Marriott for the Western & Southern Tennis Tournament and had a wonderful time. From the moment we checked in at the front desk, and through the 3 nights we were there, every member of the staff went out of his way to be courteous and accommodating . The waitress in the hotel restaurant, Debi, was...

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Helpful?
Thank anesdocno1
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you very much for your wonderful compliments of our staff! We strive to provide the best customer service and are so glad that is exactly what you received while you stayed with us for the tennis tournament. Your comments will be shared with the team and we look forward to welcoming you back at the Cincinnati Marriott Northeast the...

Homewood, Illinois
Reviewed 18 August 2016

A terrific hotel. Had everything you need: outdoor and indoor pool. Health club, quick coffee/breakfast spot. Large TV's, large bar area. The restaurant was OK. Breakfast, lunch and dinner. The service was also very good.

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Helpful?
Thank Joe B
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Wow! Thank you for your glowing review of your stay at the Cincinnati Marriott Northeast! Nothing makes us happier than to hear our guests had everything they could want during their stay. We hope the next time you are in the area we get to welcome you back.

Pittsburgh
Reviewed 16 August 2016

This is at least our fourth (if not more) year staying at this hotel during the Western and Southern Open Master's Tennis Tournament. What a disappointment so far this year (our first of three nights here this week). Much has changed, and it's not been in a good way... First, I'm surprised that for such a HUGE event, management didn't...

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Helpful?
Thank LoveABeagle
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It’s always a pleasure to welcome you while in town for the Western & Southern Open. However, we deeply regret to hear that we didn’t meet your expectations on this occasion. Please understand that your satisfaction is our top priority. We continue to strive for excellence in all areas and rely heavily on our loyal guests to let us know...

Little Rock
Reviewed 4 August 2016 via mobile

Stayed with family for a party. The beds and linens were very comfortable. Everything was clean and well maintained. Price was reasonable. Checkin was smooth and friendly. The meeting rooms are nice. Towels and toiletries were good. Pool looks nice but didn't use it. Easy to get to from the freeway.

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Helpful?
Thank LittleRockJim
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It makes us so happy to hear you and your family had such a pleasant stay with us! From comfortable rooms to a convenient location we strive to provide only the best for our guests. We hope the next time you are in the area you will stay with us again at the Cincinnati Marriott Northeast!

Danbury, Connecticut
Reviewed 27 July 2016 via mobile

Being from the east coast I'm still trying to figure out how the "Cincinnati" Marriott is located in Mason, 30 miles from the city... The hotel is ok. Staff very friendly and helpful. Has a bar / restaurant that's decent. Here on business and conference rooms were good. This hotel has a pool and work out area. Hotel going through...

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Thank jdsbiz98
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

From our amenities to our comfortable rooms, we are happy to hear you enjoyed your stay with us. Although we do regret if not everything was satisfactory and appreciate you bringing these issues to our attention. It is our hope you will visit with us again and see the new improvements we are making. Thank you for your review.

Raleigh, North Carolina
Reviewed 19 July 2016

We recently booked this hotel for several nights but only stayed one. It desperately needs a makeover and according to the staff, it is getting one soon. The staff was very nice and understood why we checked out early. The rooms and bathrooms are very dated. The sofa in our room had a huge spot on it, even though the...

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Thank JWO55
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We appreciate your loyalty as a Platinum Lifetime Member and thank you for sharing your comments with us. It is disappointing to hear your stay was not satisfactory but we do have exciting changes coming soon. Our hope is you will visit us again and see the new transformation!

Columbus, OH
Reviewed 18 July 2016

The only reason I am not rating a 5 would be just a couple things: 1. The fitness room is attached and shares an entry with the indoor pool. So it is extremely humid! Also you have the traffic from the pool guests coming in and out. So if you are trying to use weights or floor space it can...

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Thank JenColumbus_OH
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It is great to hear you had a quiet, enjoyed stay at the Cincinnati Marriott Northeast. We appreciate you bringing the few concerns to our attention and it will help us improve our hotel. The next time you are in town we look forward to welcoming you back!

Boca Raton, Florida
Reviewed 18 July 2016

This hotel has a great location to Kings Island if that's what you are looking for. Although, I did not know while booking that it is currently under renovation. We heard construction in the parking lot (we overlooked dumpsters and a lot full of bathtubs being thrown away) and the hallways were curtained off. Not a huge deal, but I...

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Helpful?
Thank per4mance
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for your loyalty as a Marriott Rewards Member and apologize if there was any confusion with it. We are glad our current renovation didn’t interrupt your stay and you found our location convenient. It is our hope you will give us another opportunity to provide you with a more satisfying visit the next time you are in the...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the suburb of Mason, Ohio and minutes from offices, attractions, shopping and more, the Cincinnati Marriott Northeast is an ideal destination for every traveler. Guests enjoy our family-friendly hotel, offering spacious rooms with all the comforts of home, an outdoor pool and casual American cuisine at RiverCity Grille & Lounge. ... more   less 

Additional Information about Cincinnati Marriott Northeast

Address: 9664 S Mason Montgomery Rd, Mason, OH 45040-9397
Region: United States > Ohio > Warren County > Mason
Price Range: €67 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Marriott Northeast 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Cincinnati Marriott Northeast Hotel Mason
Marriott Mason
Marriott Hotel Mason
Mason Marriott
Hotel Style:
#2 Family Hotel in Mason
#4 Business Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Marriott Northeast staff and other travellers.
2 questions
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Glen Daniel, West Virginia

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Questions? Get answers from Cincinnati Marriott Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location to many other restaurants, shopping and etc. All rooms seemed nice.”
 of 5 bubbles blchildress, 14 Nov 2016 | Read review
“high floor - renovated”
  • white at some point? just old
  • wallpaper cracking and those rug baseboards...
  • an old yellow tinge to everything
  • popcorn ceiling - really???
  • modern tech
 of 5 bubbles 244JoshG, 11 Oct 2016 | Read review
“1st floor for convenience.”
 of 5 bubbles JoeB405, 18 Aug 2016 | Read review
“Only one block of elevators.”
 of 5 bubbles dougw695, 11 Apr 2016 | Read review
“Try to see if your reservation can include access to the Concierge Club.”
 of 5 bubbles 355derrickt, 23 Sep 2015 | Read review
5 of 5
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