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Great Wolf Lodge

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1 room 2 adults 0 children
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2,406 Reviews from our TripAdvisor Community

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Showing 2,403: English reviews
Mason,
Reviewed 15 July 2016

All staff was friendly and knowledge. Facilities were very clean stocked and ready. Every one worked very hard to make our stay pleasant and memorable. Room was spotless! Slept well. Everything was fantastic!

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1Thank 178karan
Mason,
Reviewed 15 July 2016

Hotel was dirty staff was not helpful. I brought my complaint to attention of manager on duty and she just argued with me. I had my three children with me - it is supposed to be kid friendly - but they apparently have issues with kids being kids. Very disappointing. Some of the rides were closed as well.

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Thank Juan B
Bowling Green
Reviewed 14 July 2016

very poor quality of food, everything SLOW and expensive! Arrived on time for dinner reservation told it would be 15-20 minutes to clear some tables. Waited 45 minutes after dinner reservation then told the same thing, it would be 15-20 minutes to clear some tables.how you run scramble eggs on the breakfast buffet had us baffled! Rooms / suites tiny!

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Thank Lisa S
Mason,
Reviewed 14 July 2016

The resort was clean, pack members went out of their way to make sure we was happy with our stay. Great place for kids and adults. We stayed 2 nights/3days and the day we checked out we already booked a 3 night/4 day vacation with them!

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Thank 535cassied
Reviewed 13 July 2016 via mobile

We had a wonderful time! It was a holiday weekend but we didn't feel crowded at all. My only complaint would be that the ice cream shop was poorly run, and out of a lot of items. The breakfast buffet on the other hand was amazing. So many fresh items to choose from. The water park was clean and the...

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Thank Courtney W
Dayton Ohio
Reviewed 13 July 2016

I've stayed in my fair share of "Water Park Hotels" and this one is the best so far. The rooms are large and clean and some are themed. The waterpark is well kept and has plenty of attractions for young children to teens. The lazy river is not very lazy because you have to try and avoid water spills but...

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Thank rugelus
Cedar Grove, West Virginia
Reviewed 12 July 2016

Great Wolfe Lodge has many things to do but the only thing that is included in your stay is the water park. All the other activities were so expensive we didn't even try them. I had two llittlegirls who were very disappointed that the ice cream spa and things to purchase their were priced so ridiculously high.

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Thank Linda S
Mason,
Reviewed 11 July 2016

The kids had fun but there where several incidences that left me a little uneasy. My child cut her foot and bleed fairly significantly on the pool deck. The lifeguard was very friendly and helpful but cleaned up the area with a towel. Nothing else was done to clean the pool deck! We were evacuated early the second day due...

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Thank 212s
Mason,
Reviewed 11 July 2016

My family had a great stay at GW! I must say that I had two separate people "warn" me about a bedbug rumor after we booked but I am pleased to report that the rooms & all facilities appeared extremely clean! We checked out room & mattresses carefully and absolutely no issue. Our kids (4 & 18mos) loved the clock...

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Thank Grace22221305
Urbana, Ohio
Reviewed 10 July 2016

After a soiled bolster was replaced we had no cleanliness issues. Our room was ready at 1:30 check-in. Our pack member receptionist was a bit of a Debbie Downer. He didn't smile once or engage my grandkids. The other clerks were happy , smiling and engaging with other families. The Clock Tower shows were special and the story book time...

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Thank T S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Great Wolf Lodge

Address: 2501 Great Wolf Dr, Mason, OH 45040-8085
Region: United States > Ohio > Warren County > Mason
Price Range: €224 - €447 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Wolf Lodge 3.5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Great Wolf Hotel Mason
Great Wolf Resort
Hotel Style:
#6 Family Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Great Wolf Lodge staff and other travellers.
18 questions
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Milwaukee, Wisconsin
5 months ago

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Questions? Get answers from Great Wolf Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet and convenience then request a waterpark level. If you want quiet and slow elevators then request an upper level room.”
 of 5 bubbles feltched, 23 Feb 2017 | Read review
“"Away from the action" is quiet but potentially a looooong walk.”
 of 5 bubbles 403kennethi, 18 Feb 2017 | Read review
“Rooms near the lobby are always noisy. Stay at the ends for a little peace. Top floor rooms may have a vaulted ceiling.”
 of 5 bubbles Gabe10101, 18 Feb 2017 | Read review
“I haven't had a bad room. I've stayed from one end of the hotel to the other. The Family Suites are quite nice”
  • The sitting area in a Family Suite
 of 5 bubbles rddiggins, 14 Feb 2017 | Read review
“KidCamp and Cabin rooms are great for kids that like bunk beds”
 of 5 bubbles teresan249, 14 Feb 2017 | Read review
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