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Great Wolf Lodge

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Great Wolf Lodge
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2,118 Reviews from our TripAdvisor Community

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There are newer reviews for Great Wolf Lodge
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Showing 2,116: English reviews
Erlanger, United States
Reviewed 4 days ago NEW

Absolutely unbelievable customer service from Jason and Marny! Two HUGE assets to this resort - top notch! Our situation was way out of the norm and required above and beyond service and they provided it every step of the way, with pleasant attitudes and we couldn't be more satisfied.

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Helpful?
Thank Nicole M N
Ohio
Reviewed 4 days ago NEW

Having never been to an indoor waterpark I didn't really know what to expect, but anytime you can get out of the cold in Ohio is a plus for me. The staff was all very friendly and helpful. Our room was clean and had a microwave, mini-fridge and safe. At check-in they gave everyone is our party a wrist band...

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Helpful?
Thank CSP532
Mason,
Reviewed 5 days ago NEW

We loved Great Wold Lodge from start to finish. The snow land was magical for the kids. Santa was there, it was snowing inside, the lobby was decorated beautifully. The waterpark was a great temperature despite the fact that it was freezing outside. My kids get cold really easily while swimming and they lasted a long time before getting chilled....

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Thank honeyd139
Mason,
Reviewed 5 days ago NEW

We stayed at the Mason location during Thanksgiving week 2 years ago and had a nice time (except that someone pulled the fire alarm in the morning, not holding that against them.) But this year, there was a palpable difference in the whole experience. Obvious cost cutting throughout with less staff, things not working in the water park, huge crowds...

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Thank S6881OLmatts
Mason,
Reviewed 5 days ago NEW

Tables inside the water park area are not monitored - so people (jerks) leave their stuff at the tables as long as they want. When you want to eat, you get to sit on the concrete floor looking at about 50 empty tables. They need to monitor these tables and tell folks to leave the area after they have finished...

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Helpful?
Thank C3664EVgaryg
Mason,
Reviewed 5 days ago NEW

Great time for our 1 & 3 year old. Our 3 year old could ride almost everything. Our 18 month child had enough to do also. He did the mini slides by himself. I just had to catch him. They provide life jackets for the little kids. The resort was nice. Pillows were a little hard/dense for my liking. We...

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Thank jenniferhQ4708VH
Georgetown, Kentucky
Reviewed 5 days ago NEW

Had a great time but staff at front desk was not the friendliest and need more staff at the big tube rides. My 5 yr old daughter loved it, didn't want to leave. We already booked another trip back in a couple of months. Great place for kids. Loved the water park, arcade and bowling.

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Thank leighl713
Mason
Reviewed 5 days ago NEW

We live less than five minutes away so this wasn't our first time at Great Wolf and it won't be our last either. There are so many activities for the kids and plenty for adults as well. The over all environment is a great experience, it's just comfortable and fun. You get a lot for your stay and there is...

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Thank X7473NLamandav
Louisville, Kentucky
Reviewed 1 week ago via mobile

This is our second time at GWL. We avoided the mistakes of last time, like eating at the overpriced buffet. We brought our own food and only ate from the pizza cafe, which was very reasonably priced. The Christmas show was well done--the kids enjoyed the songs and the snow bubbles. The takeaway for me is that it's still too...

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Helpful?
Thank Gulielmus4
Mason,
Reviewed 1 week ago

My family and I had a great time at Great Wolf Lodge. The staff was great. The food was excellent. The water park was amazing. There was so much to do for the whole family. Not too far from Louisville it made a great quick little getaway.

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Helpful?
Thank tracic902

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Great Wolf Lodge

Address: 2501 Great Wolf Dr, Mason, OH 45040-8085
Region: United States > Ohio > Warren County > Mason
Price Range: €225 - €407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Wolf Lodge 3.5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Great Wolf Hotel Mason
Great Wolf Resort
Hotel Style:
#6 Family Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Great Wolf Lodge staff and other travellers.
16 questions
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Milwaukee, Wisconsin
2 months ago

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Questions? Get answers from Great Wolf Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a great view of the coasters at Kings Island, but there's so much to do, you won't likely be in your room much anyway”
 of 5 bubbles cboerkoel, 7 Dec 2016 | Read review
“Loft rooms are nice but only on the 4th floor & farthest from the water park. With only 2 elevators, it is very inconvenient”
 of 5 bubbles V715ZVcindys, 28 Nov 2016 | Read review
“We have always liked the rooms on the 2nd floor. (same as lobby) or 1st floor.”
 of 5 bubbles kittkat52, 16 Nov 2016 | Read review
“All rooms are loud with kids running through the halls. Just the way it goes.”
 of 5 bubbles 946lynnt, 14 Nov 2016 | Read review
“Get off the ground floor.”
 of 5 bubbles BillJ944, 12 Oct 2016 | Read review
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