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Great Wolf Lodge

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Great Wolf Lodge
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2,098 Reviews from our TripAdvisor Community

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Showing 2,096: English reviews
Mason,
1 review
Reviewed yesterday NEW

We have stayed at this GWL 3 times. This was the first time that we were disappointed. They cut back staff in the waterpark. Therefore, while there was very limited people in the waterpark, the amount of time that we had to wait was excessive. They had one teenager getting people on 4 different slides (one at a time). It... More 

Review collected in partnership with this hotel

Helpful?
Thank Megan E
Mason,
1 review
Reviewed 2 days ago NEW

I bring my 3 boys (6,6. and 1) and we have a blast. However, this time when we arrived they were understaffed and we stood in very long lines to eat, grab a coffee or drink, and to ride the rides. Also, the mattress on the pull-out couches are terrible and we've ended up sleeping on the floor.

Review collected in partnership with this hotel

Helpful?
Thank Amy B
A TripAdvisor Member
Reviewed 3 days ago NEW

We have been coming here for 7 years during thanksgiving week, and this is the first year we had issues. The water park was way too crowded for a little one (6 yr old) to enjoy, and the normal high level of attention from the staff was non existent due to the number of guests I assume. We will likely... More 

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Helpful?
Thank A TripAdvisor Member
Edgewood, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

We enjoyed the stay and all of the family fun activities. The staff was exceptional and the facility is amazing. I hate being cold and the water park was warm and I was able to enjoy all of the activities with my children (15, 13 and 6 years).

Review collected in partnership with this hotel

Helpful?
Thank Kathy B
2 reviews
Reviewed 3 days ago NEW

The staff was fantastic for our thanksgiving visit. Very friendly! Kids had a great time at the water park and magiquest too. The food was better than expected for the thanksgiving buffet. Highly recommend!

Review collected in partnership with this hotel

Helpful?
Thank Crissy Z
Boise, Idaho
1 review
Reviewed 4 days ago NEW

Grandma's room (the Bear Den) became the hang-out place for craft activities, sleepovers, and playing games. The rooms were large enough to gather in. The water park had something for every age from the 4 year old, to the teenagers, to Grandma. The Wolf Pass afforded opportunity to try all the resort activities, gave great souvenirs, and kept everyone busy... More 

Review collected in partnership with this hotel

Helpful?
Thank Gayle W
Clarksville
1 review
Reviewed 4 days ago NEW

We received quality customer service from check in to check out. We enjoyed our family vacation and Thanksgiving holiday dinner. It was a great first visit to the Cincinnati Great Wolf lodge location.

Review collected in partnership with this hotel

Helpful?
Thank 513kendar
New Concord, Ohio
Level Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 days ago NEW via mobile

We have visited GWL numerous times over the past several years. The prices continue to rise without anything new in return. The room was generally clean but the carpet could use a little attention. Food was too expensive so we ordered out for dinner and brought plenty of breakfast items. The service in the water park was very disappointing. There... More 

Helpful?
1 Thank bwwilliams65
Logan, Ohio
1 review
Reviewed 4 days ago NEW

Great place to spend a cold winter or fall day. Kids love Christmas decorations and running around in pjs or just hanging out in kid cabin room. NEED MORE STAFF IN WATERPARK SLIDE. EXTREMELY LONG WAIT WHEN JUST 2 MORE WORKERS COULD HAVE CUT OUR WAIT TIME IN OVER HALF. For a 400-500 1 night stay they can affor to... More 

Review collected in partnership with this hotel

Helpful?
Thank ltrain2016
Louisville, Kentucky
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

This is our second time at this location. We always have a blast. I love that you can use the waterpark passes for two days! There seemed to be plenty of chairs to reserve a spot for your family. Locker rental is available for only $10.Very clean rooms, comfy beds. I love the suites with the fireplaces!! So cozy! We... More 

Review collected in partnership with this hotel

Helpful?
Thank kelbugs321

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Great Wolf Lodge

Address: 2501 Great Wolf Dr, Mason, OH 45040-8085
Region: United States > Ohio > Warren County > Mason
Price Range: €227 - €401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Wolf Lodge 3.5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Great Wolf Hotel Mason
Great Wolf Resort
Hotel Style:
#6 Family Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Great Wolf Lodge staff and other travellers.
16 questions
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Milwaukee, Wisconsin
2 months ago

See all questions (16)

Questions? Get answers from Great Wolf Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loft rooms are nice but only on the 4th floor & farthest from the water park. With only 2 elevators, it is very inconvenient”
 of 5 bubbles V715ZVcindys, 28 Nov 2016 | Read review
“We have always liked the rooms on the 2nd floor. (same as lobby) or 1st floor.”
 of 5 bubbles kittkat52, 16 Nov 2016 | Read review
“All rooms are loud with kids running through the halls. Just the way it goes.”
 of 5 bubbles 946lynnt, 14 Nov 2016 | Read review
“Get off the ground floor.”
 of 5 bubbles BillJ944, 12 Oct 2016 | Read review
“Close to elevators.”
 of 5 bubbles MatthewC_12, 10 Oct 2016 | Read review
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