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Best Western Plus University Inn

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2117 Marion Mount Gilead Rd, Marion, OH 43302-8990
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (33)
Room & Suite (32)
Pool & Beach (5)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 8 hotels in Marion
Location
Cleanliness
Service
Value
This Best Western Plus is located near Ohio State University - Marion campus, Marion Technical College, Marion Colisseum and Fairgrounds, Delaware Lake, Marion County International Raceway, Kildeer Plains Wilderness Area and Big Island Wilderness Area. Completely refurbished in 2014! The hotel offers microwave, refrig and in-room, laptop sized safes in each bedroom. Fitness room and heated indoor pool as well as Jacuzzi Suites available
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Safe
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
201Reviews1Q+A22Room tips
Traveller rating
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  • 25
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  • 20
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Popular mentions
BarbieFett wrote a review Dec 2020
Marion, Ohio30 contributions5 helpful votes
+1
Over the course of this year alone, I have stayed in this hotel 7 times. I have stayed here because it is the only hotel in Marion that has a jacuzzi suite. And every time I have stayed, I have paid $163 for the Jacuzzi King Suite. The cleanliness of the two rooms that I always get keeps going downhill. The last couple times I have let it go, but then I realized that WE ARE IN A PANDEMIC! And the website clearly states certain things right at the top, such as; Industry-Leading Cleaning Standards and Modified Breakfast Service. During my stay in March there was a grab and go breakfast option, which I completely understand, but now there is NO breakfast option. The gym is not open, nor is the pool. All completely understandable, but what is not understandable is that the price of the rooms has not been lowered due to going without the normal amenities. Also, the people at the front desk are not the expected normal overly friendly bunch. And no one is ever there when I check out.... NOT ONCE! And the lobby is too dim. But my biggest issue with this hotel is that the "Industry-Leading Cleaning Standards" does not live up to par! There are two different rooms that I frequent, 200 and 300. This time I stayed in room 200. As soon as I got in my room it was freezing. Then I went to put my laptop on the desk, the leg on the desk is broken and I had to stick a towel under it just so it would stop rocking back and forth. But the surfaces in this room were DISGUSTING! I stuck my hand in something sticky/slimy on the corner of the desk, which told me it was NOT cleaned. After I wiped it down with soap and water, I could see how disgusting the rest of the desk was. The wet bar area was also sticky. The screens on the tvs in the room were smeared. I have to completely wipe out the jacuzzi tub every time I stay here because there is always visible hair and other things from previous guests. There is a hole in the ceiling right above the tub. The mirrors are always smeared and look filthy. The grout around the tub is very dirty looking. This time there was a piece of chewed up gum in the corner. The ottoman in the bedroom is wobbly. I thought about buying a UV light just to see if the sheets and pillowcases were even being changed! I even tried to use the pull out sofa to lounge on because the actual sofa is so uncomfortable that you literally sink into it, but the sofa bed was broken and wouldn't even come out! No one in this hotel cares about their job or the health and well being of its guests. I am attaching pictures of my most recent stay. I hope that something is done for these people to take their job as a cleaning crew more serious. This place used to be a really nice getaway for my husband and myself, but now it just feels like $163 of gross.
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Date of stay: December 2020
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Room Tip: Make sure to take your own disinfectant wipes to clean all of the surfaces in whatever room you get.
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melissa98244 wrote a review Dec 2020
1 contribution
Hotel was fairly clean and stay was comfortable. Front desk was informative during check in and knowledgeable about the city. Got nearby place for dinner and grocery. Good location. Had a good night sleep, so overall it was a good stay. Appreciate hotel staff, keep it up.
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Review collected in partnership with Best Western
Date of stay: December 2020
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kalika316 wrote a review Jun 2020
1 contribution
Dirty room- hadnt been dusted, trash was still in room at check in, hair and dirt in rooms, air conditioner filter hadn't been cleaned, water was still in iron, desk chair was disgusting. Tub was broken and couldn't hold water. Dresser handle was broken. Booked 2 adults 2 kids but only 3 towels in the room. Was told by front desk staff that the manager would call me, but they never did. This hotel does not meet Best Western Plus standards!
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Review collected in partnership with Best Western
Date of stay: June 2020
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amorrsafety1 wrote a review Feb 2020
1 contribution
Price is right for a chain hotel. Management will work with you as well as staff to make sure your stay is everything it should be. Other hotels in the area are over priced and some rude folks, not here.
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Review collected in partnership with Best Western
Date of stay: February 2020
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Trip type: Travelled on business
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bmlawr wrote a review Jan 2020
Stowe, Vermont1 contribution1 helpful vote
All of the employees at the Marion, Ohio Best Western Plus deserve praise. Anytime that I need something or a question answered they were all friendly, courteous, and caring to assist. The hotel was always in excellent condition and clean. The continental breakfast is one of the best and their coffee is excellent. Thank you all for making my 10 night stay an enjoyable and carefree one. Brian Lawrence Room 225
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Review collected in partnership with Best Western
Date of stay: December 2019
Value
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Sleep Quality
Trip type: Travelled with family
1 Helpful vote
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PRICE RANGE
US$81 - US$136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marion super 8, marion super eight
FORMERLY KNOWN AS
Magnuson Hotel University Inn
LOCATION
United StatesOhioMarion
NUMBER OF ROOMS
60
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Frequently Asked Questions about Best Western Plus University Inn
What are some of the property amenities at Best Western Plus University Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus University Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus University Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus University Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus University Inn?
Conveniently located restaurants include Steve's Dakota Grill, Ralphie's Sports Eatery, and Bob Evans.
Are there opportunities to exercise at Best Western Plus University Inn?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus University Inn?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus University Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Plus University Inn?
Many travellers enjoy visiting Harding Presidential Sites (4.1 km).
Is Best Western Plus University Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.