Hilton, time for a remodel. We have been diamond members for as long as I can remember. We have continued to travel for business throughout the pandemic. We have stayed in hotels across the country. This is the first time they did not provide us bottled water at check in. Not to mention an upgrade or snacks that are typical perks of the membership. The room wes very drab. The bathroom had un-remediated water damage, no tissue, half a roll of TP. The room was not the sharp clean room you expect with Hilton, more like a $50 roadside motor lodge. The weirdest thing was the mini fridge exposed in sitting the middle of the wall. Why no cabinetry? If you are looking for a clean comfort go elsewhere. Not recommend from my perspective.
We used to live nearby. Used this hotel for visiting for a family event. Everyone on the staff was very polite. We had no issues with the staff. Our room was clean. We could hear people talking - not sure if they were in an adjoining room or the hallway. The pool was not open due to COVID and we did not have breakfast because it was minimal due to COVID. We would stay again. It is a nice location and Applebees is right next door. However, you have to go over rocks and a hill that are a little tricky. I think that adding steps down that embankment would make it easier for guests to walk over and back for dinner. It would enhance both the hotel and the restaurant. But, this is just a thought. However, the trip was great. The little convenience store was convenient.
Booked this because of location. Will go back because of the people. Everyone was pleasant, the room was extremely clean with plenty of pillows and towels. Hand Sanitizer was at the desk (during this critical time, that was comforting). The complementary breakfast was amazing complete with hot breakfast foods, fruit, breads, an assortment of beverages and coffee. We were extremely surprised and impressed with all of it. It is our only choice in the Ohio area and we were so impressed we stayed at a Hampton in South Carolina on our way home to Florida. SC was pretty good, but Mansfield sets a high bar !!!
This is a great Hampton. The staff are wonderful and accommodating. I've stayed here multiple times and will always go back when I'm in the area for business. There are many restaurants within walking distance. All in all - I highly recommend.
Business trip, good hotel and very convenient to restaurants. I would definitely stay here again in the future. Rooms have comfortable beds and clean updated rooms. Breakfast was good with a good selection.
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