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Courtyard Lima

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#7 of 15 Hotels in Lima
Certificate of Excellence
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126 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Roanoke, VA
Reviewed 2 weeks ago

Although the hotel seems to have some age on it, it's pretty good. VERY, VERY quiet and clean. The ice machine on the 4th floor didn't work, but not a huge deal. What was disappointing was the lack of service at the front desk. We arrived around 10:00pm on a Friday night and waited probably 3 minutes for someone to...

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Helpful?
Thank Hokiechip
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you for taking time out of your day to review your recent stay at our property. We are pleased to hear that our rooms and common areas were clean, quiet, and comfortable. However, it is unacceptable that you were not immediately helped at our front desk. We have addressed this with the employees in question and can assure you...

Green, Ohio, United States
Reviewed 12 October 2016

Modern and comfortable. Would be nice if they had continental breakfast like their competitors up the road. Wall thermostat did not work. Was stuck on 66 degrees. Had to improvise adjusting wall unit.

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Helpful?
Thank Bill P
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you so much for leaving feedback from your recent stay. We sincerely appreciate your input. I have shared your comments in regards to the environmental control unit in your room and we have isolated and fixed the glitch that your experienced. We hope this did not take away from your visit. We look forward to having you back next...

Reviewed 3 September 2016 via mobile

Warm staff Excellent service Good gym and swimming pool Breakfast is not complementary Rooms are big with a large tv screen Excellent location if you need to stay in Lima Ohio Restaurants are near by for dinner/lunch

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Helpful?
Thank Zohar1234
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you so much for letting us know about your recent stay at our property. Your input is valuable to each any every member of our team. I am pleased to hear you enjoyed your stay. We hope to see you again soon!

Akron, Ohio
Reviewed 23 August 2016

Usually Marriott's Courtyards are a cut above the average overnight business hotel. The lack of a free breakfast is traded off for a more comfortable, larger room. Unfortunately this particular stay had a few unpleasant surprises. Firstly, upon entering the room, I was met by a strange odor. Sometimes rooms are just musty from a lack of use so I...

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Helpful?
Thank R W
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you for taking some time out of your day to share your recent stay at our property. I am deeply concerned in regards to the experience you have detailed. This is not acceptable, period. I am taking every step necessary up to and including disciplinary measures for parties involved. Though I prefer to here positive feedback, I understand that...

Cincinnati, Ohio
Reviewed 8 August 2016

Easy to access off I-75; walking distance/close to numerous restaurants (typical, expressway chains). Safe, clean, comfortable and reliably adhering to Marriott standards. Large, spacious rooms, easy parking and no surprises. Saturday night high demand on ice machines.

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Helpful?
Thank RoseBowlTraveler
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you so much for the kind review. We sincerely appreciate your business and hope to have you back soon!

Reviewed 25 July 2016

Courtyard Lima property is fine / average. Jessica in housekeeping should make a commercial for them - she was wonderful. I needed a little extra service since I had an elderly relative with me. Jessica was professional, helpful, and quick. She made the difference for me. Thank you.

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Helpful?
Thank Cynthia A
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you so much for the kind review. I have shared this feedback with Jessica and she was delighted to hear your kind words. We hope to have you back when your travels bring you back to Lima!

Canton
Reviewed 24 July 2016 via mobile

It sounds trivial but my stay was good but ice water and coffee in the lobby would make this place more enjoyable. The pool is tiny as well. Seems to be a modern hotel with good rooms lacking a good lounge and a pool to hang around. It's the name that makes it seem there's a fantastic place to gather...

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Helpful?
Thank mikehK7374SO
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you for sharing feedback in regards to your recent stay at our hotel. I do understand how you feel and appreciate your candid response. We are as a Marriott brand required to follow brand standards put forth by Marriott International. The Courtyard brand has complimentary coffee in rooms and Starbucks coffee in the lobby. We are in the process...

Bloomington, IN
Reviewed 23 June 2016

Stayed for 3 nights in this hotel. The location was great, walking distance to many chain restaurants (Applebees, Cracker Barrel, Olive Garden, Burger King, etc.) which was useful. The room was quite spacious and clean, there was a small refrigerator, the bathroom was fine and everything worked well. The bed was comfortable; I am not a fan of the squishy-type...

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Helpful?
Thank INTraveller
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you for taking the time to review your recent stay at our property. We sincerely appreciate your input. I have shared your feedback with the entire team so we can make your next stay the best yet!

Painesville, Ohio
Reviewed 23 May 2016

This Hotel was very nice. However, we were quoted 119 a night for our 2 night stay and they tried to charge us 169 a night. The manager said they mess stuff up like that all the time. They would only give us a discount to 149 a night. We had the same problem 2 years ago when we stayed...

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Helpful?
Thank scrappytootsi
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you for taking the time to complete the guest satisfaction survey. I sincerely appreciate your feedback. I am investigating to see what may have went wrong and will make sure the situation is handled appropriately. If you would like to talk to me directly in regards to this my phone number is 419-679-8519 or if it is easier to...

canton, ohio
Reviewed 9 May 2016

We have stayed at this Courtyard several times over the past six years while our daughter attended Ohio Northern University. It is a nice, clean location and what you would expect for a Marriott. The price was right, the room and bathroom were both clean. Lobby and staff was fine. Only issue was the lack of coffee early on a...

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Helpful?
Thank byronfay
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you and congratulations on your daughter's graduation. We sincerely appreciate your business and kind words. I have shared your feedback in regards to coffee service start time with our kitchen so that we can make sure that it is available for all that need it to start the day. We wish you and your family the best and if...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Lima

Address: 936 Greely Chapel Rd, Lima, OH 45804-4173 (Formerly Courtyard Lima Ohio)
Region: United States > Ohio > Lima
Price Range: €93 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lima 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Courtyard Lima Ohio Hotel Lima
Hotel Style:
#4 Business Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Lima staff and other travellers.
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Questions? Get answers from Courtyard Lima staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room for cleanliness before unpacking.”
 of 5 bubbles 866rw, 23 Aug 2016 | Read review
“Courtyard view room was very nice.”
 of 5 bubbles chrismQ5462KA, 13 Mar 2016 | Read review
“From what I have seen there is no bad room.”
 of 5 bubbles beckyo788, 18 Dec 2015 | Read review
“if traveling with a baby I highly recommend getting the one bedroom suite”
 of 5 bubbles CanadianG_11, 13 Jan 2015 | Read review
“I doubt that there are any bad rooms.”
 of 5 bubbles shireeg2014, 12 Nov 2014 | Read review
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