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Comfort Inn Independence

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Comfort Inn Independence
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156 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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Bicknell
Reviewed 4 weeks ago

Not a nice hotel. Personnel were not friendly. Breakfast bar was out of bread, orange juice and eggs heater pan unplugged thus COLD eggs. Hotel was under remodel which it has been for a very long time. Ask for a digital recept and was told computers were dow, Never did get a receipt. Horrible place would not recommend to anyone...

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Helpful?
Thank Frank L
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Please accept my apology for having let you down and not having met your expectations. All comments are reviewed by our staff. Our renovation is nearing completion and will shortly offer a new refreshed look and updated services for our guest. We do appreciate your taking the time to review our hotel. Have a great day!!!

Dover, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017

This place has easy access off I77 and is set in a very nice area. This hotel is going through some remodeling, but is very clean and updated. The front service desk person was nice and they got me in my room right away. The beds were clean and comfy and the the bathroom had plenty of room and was...

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Thank Heather P
About Hotel's Favourite Review
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for selecting our hotel while visiting our area. It was a pleasure to serve you and your positive comments are greatly appreciated by all our staff. Havea great day!!!

Cambridge, Ohio
Reviewed 12 February 2017 via mobile

We stayed for 1 night and will be back on our next trip to Cleveland. The staff were all top notch and the location is great. Close to nice restaurants and just far enough away from the big city that it's quiet. The beds were very comfortable and the room was very clean. The complimentary breakfast was very nice as...

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Helpful?
Thank worltrav11
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are delighted you enjoyed your stay at our hotel. Our staff and I were pleased to be able to serve your hotel needs and look forward to a future visit. Have a great day.

Reviewed 26 October 2016

Loved the location of this hotel! Independence is a very clean town with a large variety of restaurant options within 5 minutes of the hotel, and we were able to get to all of the different places in Cleveland that we wanted to visit in less than 30 minutes. The hotel is just off of the highway that takes you...

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Thank ws1017
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you . Your comments were greatly appreciated by all our staff, and hope you can return for a future visit.

Buffalo
Reviewed 5 October 2016

The Comfort Inn Independence in Ohio is close to the Hard Rock Casino and the Inn will get you there with directions for you upon request.They have a pool and a gym, they offer continental breakfast, WI FYI and close to downtown shopping. This will be the second stay at this Inn but the price is worth it.

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1Thank kennethh95
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank for reviewing our Independence Comfort Inn. We are pleased you were able to enjoy our community and our hotel. Come back soon. Have a great day!!!

Omaha, Nebraska
Reviewed 4 October 2016

We had a King room with a good rate. Very comfortable. Complimentary breakfast with scrambled eggs, bacon, etc. Staff was very helpful in recommending a restaurant for a good dinner in walking distance. They also provided good directions and a map for how to get to the nearby National Park.

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Thank sfbookwoman
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

It sounds like you were able to enjoy many of our communities sites, and were delighted you chose to stay wth us. Hope you can return soon. Have a great day!!!

Toronto, Canada
Reviewed 8 September 2016

Check-in was smooth and quick. The front desk staff was so efficient and nice. I like that they have cold drinking water ready near the front desk for guests on a hot summer day. The lobby is bright, clean, with nice layout of the breakfast table, couch, tv all in one place overlooking the outdoor pool. Our room smelled like...

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Helpful?
Thank Takunaknay
Stefan K, General Manager at Comfort Inn Independence, responded to this review

It is always a pleasure to hear that a guest really enjoyed our hotel and the view that it offers. Thank you for taking the time to respond to our review. Your positive comment are appreciated by all our staff. We hope you can return soon. Have a wonderful day.

Murrells Inlet, SC
Reviewed 29 August 2016

I have stayed at several Comfort Inns, and have always been pleased. This time... NO! Check in was easy and efficient. We get to our floor and it had an unpleasant odor. When we opened the door to our room, it really had an unpleasant odor. It smelled moldy! Then when I looked into the bathroom I noticed they gave...

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Helpful?
Thank TrishaMarie
Stefan K, General Manager at Comfort Inn Independence, responded to this review

I apologizes for not having met your expectation on your last visit to our hotel. Our current renovation project should resolve many of your issues . We hope you will give us another opportunity to better serve your future hotel needs. Thank you for taking the time to respond to our survey. Have a wonderful day!!!

Wayne
Reviewed 25 August 2016

Had King room with pull out sofa. Bed and pillows were excellent. Slept sooo good. Quiet. Room was nice, updated. Had musty smell which was fixed by front desk. No other issues. I had a refrig and microwave. Breakfast was just ok. A Bob Evans and Dennys were down the hill.

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Thank baseballfamily13
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We hope you enjoyed your adventure and thank you for taking the time to review our hotel. Your comments were gratly appreciated. Have a great day!!!

Chicago, Illinois
Reviewed 4 August 2016

IHG Platinum Marriott Gold For the price I paid this hotel met my expectations Pros: Clean comfortable room typical breakfast selection nice staff Cons: DirecTV was pretty choppy Sink was pretty clogged Squeaky floors from above

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Thank encore02
Stefan K, General Manager at Comfort Inn Independence, responded to this review

Thank you for visiting our Comfort Inn, and for taking the time to review our property.. Your compliment and your concerns are very important to us Our current renovation should resolve your concerns. We look forward to a future visit. Have a great day!!!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn Independence

Address: 6191 Quarry Lane, Independence, OH 44131
Region: United States > Ohio > Independence
Price Range: €68 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Independence 2.5*
Number of rooms: 89
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Also Known As:
Comfort Inn Cleveland South/Independence Hotel Independence
Independence Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Independence staff and other travellers.
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Questions? Get answers from Comfort Inn Independence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a single with 2 beds.”
 of 5 bubbles kennethh95, 5 Oct 2016 | Read review
“3rd floor is quietest”
 of 5 bubbles baseballfamily13, 24 Aug 2016 | Read review
“No Comment”
 of 5 bubbles ericg0wins, 10 May 2016 | Read review
“We enjoyed the 3rd Floor. Elevator access to all floors.”
 of 5 bubbles Old-Grapes, 17 Dec 2015 | Read review
“3rd floor room was quiet.”
 of 5 bubbles SeniorTraveler65575, 30 Sep 2015 | Read review
5 of 5