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Red Roof Inn Cleveland - Independence

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Red Roof Inn Cleveland - Independence
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309 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Erie, Pennsylvania
Reviewed 3 days ago NEW

I am a repeat customer for this location. It is so nice that the night clerk, Cindy, always remembers me- never forgets to give me a bottle of water. Cindy is quick with the check-in and a hoot to talk to....Thanks Cindy- cheri

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Helpful?
Thank cherilathrop
Warren, Ohio
Reviewed 4 days ago NEWvia mobile

Clean but small room. They leave you 2 small bars of hand soap. Floor was a little dirty. If you are a light sleeper you should bring ear plugs because you hear traffic noise. Bed was comfortable. Many restaurants close by. Easy access from Int. 77

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Thank cheri h
Paris, Ohio
Reviewed 2 weeks ago

Excellent service, excellent location, excellent parking, excellent room, perfect for what needed.. Got last minute appointment had to make at Cleveland Clinic early in AM, Live quite a distance, called for bad snow, so left early and stayed near by to make sure made appointment.. was greeted by Cindy who provided excellent service which made our trip more pleasant!

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Thank mwCC3c0n
Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for taking the time to share your experience. I have recognized Cindy for a job well done. We have an excellent staff that work hard to make sure that each guest feels right at home. Thank you again for your kind words and we hope to see you again during your travels. Warm Regards, Kurt

The Colony, Texas
Reviewed 3 weeks ago

Greg ,Karlie, Kieth, David, Rose, April, Cindy, Amanda, Sherri, Jen, Brenda, Marva and Matt TWO THUMBS UP !!!!!! This Hotel is conveniently located around Restaurants, Post Office and Shopping Centers. Thanks again Red Roof !!

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Thank P8703HPjeff
Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you Jeff for taking the time to share your experience and write a review. I have shared your comments with my team and have recognized each of them for their efforts. I have a great staff that takes pride in their work and providing our guests with clean, comfortable rooms, and excellent customer service. Thank you again for your...

Reviewed 5 December 2016

In town to enjoy some R & R ! I was greeted at front desk ( Karlie ) who took time to answer my questions , professional & pleasant attitude ! my room was clean, organized & gave me great comfort while visiting. It is difficult to find customer service & I appreciate great service & value

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Thank Chrism0927
Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for taking the time to share your experience and for your kind words. I have shared your comments with Karlie and the rest of my team, and I have recognized Karlie for a job well done. Just like all of my staff, we take pride in our work and providing our guests with excellent customer service. I am...

Gilroy, California, United States
Reviewed 29 November 2016

We were visiting family for Thanksgiving and wanted economical and clean lodgings. Red Roof fit the bill exactly. We were scheduled for a late arrival from the start, and when we called to say we would be a little later due to holiday traffic, we were assured there would be no problem. We were checked in quickly by a friendly...

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Thank Rochelle A
Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you Rochelle for your kind comments. I have shared your experience with my staff and we are glad to hear that you enjoyed your holiday visit. We like to make each guest’s stay feel like home away from home. We strive for excellence in customer service and take pride in our work. As you have mentioned, we are located...

Sugarcreek, Ohio
Reviewed 29 November 2016 via mobile

We really enjoyed our stay in Independence this past weekend! The Red Roof Inn is a no frills hotel, but reasonably priced, clean, and close to Cuyahoga Valley National Park. The person working the check in desk was friendly and matched us with a lower level room on the end as we were traveling with our dog. (This is a...

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Thank heidirt1
Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for taking the time to share your experience. I have shared your comments with my team and they are happy to hear that you enjoyed your stay. We strive to provide excellent customer service and clean comfortable rooms to our guests. We also like to take care of our furry friends when they come to visit. Thank you...

Silverthorne, Colorado
Reviewed 17 November 2016 via mobile

Will never be returning again. Website did not mention the construction (constant hammer banging right outside the room) starting at 9am-6pm both days of our stay. When I went to the front desk to try to get some sort of compensation for being woken up both mornings by hammer banging and hearing it all day, the front desk person was...

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Thank CO_Lucius
Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for taking the time to share your experience. I apologize for the issues that you had with the construction crew and the interaction with my front desk agent. This is certainly not the norm. We are currently renovating our second floor balcony and are doing our best to try to limit the disturbance to our guest. I apologize...

Indianapolis, Indiana
Reviewed 1 November 2016

My husband was in University Hospital for 75 days, 37 of those in ICU. A very serious surgery that was a life or death situation. I don't know all of the staffs names but everyone was so kind and thoughtful considering my reason for staying so long. Wherever they could they made my rate as low as possible. Rosie, April...

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Thank Gene502
Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for taking the time to share your experience. I have shared your comments with my team and have recognized Rosie, April, and Marva for their excellent customer service. I have a wonderful staff that care about each of our guests and will go above and beyond to try to make sure that every guest feels just like family....

Reviewed 26 October 2016

The room was very clean, and the customer service was great! My favorite was that the had a partially fenced area for the dogs! The only thing I noticed was the loud noise of the bar across the street! Sounded like they were having a great time. Didn't bother me much but if you want silence maybe not a good...

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1Thank TeKema B
Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you TeKema for your kind works. We work hard to provide our guests with clean and comfortable rooms, and excellent customer service. As you have mention, we are pet friendly and have a nice area located in the back of our property for our guests to walk their furry friends. Thank you again for taking the time to share...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
This property is newly renovated and 100% Smoke-Free! The Superior King room features a King-sized bed, desk with large work area, microwave and mini refrigerator. Our Standard Double features 2 extra long full-sized beds, desk and comfortable seating. All rooms include free wireless internet. This location is within walking distance to great restaurants. 10 minutes to Downtown Cleveland, Horseshoe Casino, Rock and Roll Hall of Fame, and many other attractions. Easy access to interstates I-77, I-480, I-80, I-271, and I-90. ... more   less 

Additional Information about Red Roof Inn Cleveland - Independence

Address: 6020 Quarry Ln, Independence, OH 44131-2202
Region: United States > Ohio > Independence
Price Range: €60 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Cleveland - Independence 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn Independence
Independence Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Independence
#2 Romantic Hotel in Independence
#2 Business Hotel in Independence
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Cleveland - Independence staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe room is bigger and has a work space if you are on business travel”
 of 5 bubbles cherilathrop, 13 Jan 2017 | Read review
“i like to stay at the corner or close toit”
 of 5 bubbles P8703HPjeff, 25 Dec 2016 | Read review
“We had a corner room on the ground floor. Quiet and comfortable.”
 of 5 bubbles rochellea876, 29 Nov 2016 | Read review
“First floor and close to ice machine”
 of 5 bubbles Gene502, 1 Nov 2016 | Read review
“Loud because of the bar next door.”
 of 5 bubbles tekemab, 26 Oct 2016 | Read review
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