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Residence Inn Cleveland Independence

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Traveller (5)
Room & Suite (18)
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Overview
  • Excellent44%
  • Very good36%
  • Average15%
  • Poor1%
  • Terrible4%
Travellers talk about
“full kitchen”(8 reviews)
“room was clean”(9 reviews)
“front desk”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Cleveland Independence
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn Cleveland Independence
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (90)
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Traveller rating
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37
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4
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All reviewsfull kitchenroom was cleanfront desktoilet and showerseparate bedroomwalking distancea great staythe christmas story houseyogurtstayed nightsnice sizeminute drivehotel is locatedcomfortable stayhome away from homeevery morningcleveland independence
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41 - 45 of 88 reviews
Reviewed 23 March 2016

Stayed one night for a girls event. Location was great for what we needed. The room was clean, had two separate bedrooms with doors and two bathrooms. We utilized UBER for our needs that night. Cost us $5 to the Applebees around the corner. Missed...More

Thank M&M's1
Response from Colleen D, General Manager at Residence Inn Cleveland IndependenceResponded 28 March 2016

Thank you for taking the time to share your recent experience at the Residence Inn. I am happy to hear that you enjoyed the new modern design of the hotel and that you enjoyed the layout of your suite for your girls weekend out. I...More

Reviewed 18 March 2016

I checked into the Residence Inn On March 14th was charged $210.00, I checked out on March 16th. My Bank Account was charged $370.00. Then on March 17th I was charged and additional $160.48. Then on March 18th I checked my bank account and the...More

Thank jleckrone
Response from bennett2_10, Director of Sales at Residence Inn Cleveland IndependenceResponded 21 March 2016

Ms. Leckrone We appreciate you and your family staying with us and do understand how stressful it was while you were here with your mother at Cleveland Clinic. Again we apologize that your debit card's funds were held at check in and again when you...More

Reviewed 22 February 2016 via mobile

We skipped this hotel last year but decided to try again because they renovated. It's not bad, but somewhat less than expected. The room decor is great, but they should have sprung a little money for new phones. They stuck out like sore thumbs. Service...More

Thank Olomo M
Response from Colleen D, Manager at Residence Inn Cleveland IndependenceResponded 23 February 2016

Thank you Olomo M for taking the time to share your recent experience with us. I am happy to hear that you enjoyed the beautiful new look of our recently renovated rooms. On behalf of the entire team I want to extend the sincerest apologies...More

Reviewed 13 February 2016

My husband and I recently stayed at this property. Within three days, the staff knew our names and addressed us formally as Mr. or Mrs. Norris. When it snowed, the staff cleared the sidewalks early in the morning so we could easily navigate between our...More

Thank notplnjane
Response from Colleen D, Manager at Residence Inn Cleveland IndependenceResponded 23 February 2016

Thank you notplnjane for taking the time to share your experience in regards to your recent stay at the Residence Inn. Our team takes great pride in the service they provide in making all of our guests feel like they are right at home while...More

Reviewed 9 January 2016

This property seems to have been renovated in recent years though its still the older style Residence Inn with a group of buildings around a pool and hotel room doors opening to the outside. The interior of the room is nice with a decent desk,...More

Thank HG30
Response from MattS5101, General Manager at Residence Inn Cleveland IndependenceResponded 12 January 2016

HG30, Thank you for staying at the Residence Inn Independence during your travels to Cleveland. We are excited to hear that you enjoy the newly remodeled rooms and updated public areas. Residence Inn will be changing their breakfast options in 2016, geared towards healthier options....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$131 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Independence
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Independence
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (18)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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sbkouns
3 January 2018|
AnswerShow all 3 answers
Response from Wendybeth16 | Reviewed this property |
I'm amending my response from a few minutes ago - I just saw this online, a response from the property manager on another question. Apparently, you can purchase logs at the front desk for $6 plus tax. Sorry I didn't see... More
0
Votes
Alejandro R
14 November 2017|
AnswerShow all 3 answers
Response from Colleen D | Property representative |
Good Morning. The Two Bedroom Suite does have a fireplace and you can purchase logs at the desk for $6.00 plus tax. As far as the location and parking in front of your suite it all depends on how busy the hotel is. If the... More
0
Votes
jamesbond1230
12 August 2017|
AnswerShow all 2 answers
Response from Colleen D | Property representative |
Good Morning. It appears this review was from a couple years ago and although I am not sure why it was not responded to as I was not at the property during this time. I did talk with our Engineer who has been here for a... More
1
Vote
Room Tips
"As for a room close to the main building for access to food and pool area"
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"If you have heavy luggage, ask to be on the ground floor - I don't think they have elevators."
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"The rooms are setup in a duplex layout. It looks like that of multiple houses divided into apartments, with a..."
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"1st floor room was ideal for me as I had a pet with me."
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