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27/8/2017 28/8/2017
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    Crowne Plaza Hotel Cleveland South - Independence

    5300 Rockside Rd, Independence, OH 44131-2118
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    27/8/2017 28/8/2017
    US$113
    US$108
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    Traveller (76)
    Room & Suite (48)
    Dining (6)
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    Overview
    • Excellent34%
    • Very good25%
    • Average21%
    • Poor11%
    • Terrible9%
    Travellers talk about
    “fifth floor” (5 reviews)
    “indoor pool” (11 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Hyatt Place Cleveland/Independence
    674 reviews
    #1 of 14 hotels in Independence
     
    Hampton Inn and Suites Cleveland Independence
    565 reviews
    #2 of 14 hotels in Independence
     
    Comfort Inn Independence
    169 reviews
    #11 of 14 hotels in Independence
     
    Springhill Suites by Marriott Cleveland Independence
    64 reviews
    #4 of 14 hotels in Independence
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (381)
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    1 - 5 of 373 reviews

    Reviewed 5 days ago

    I paid in advance for two nights. for personal reasons I couldn't make the first night. When got there for the second night I was told my full reservation was canceled and I would not get a refund for the second night and if I...More

    1  Thank Lenny L
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 4 days ago

    Thank you for taking the time to share your feedback with us regarding your most recent experience. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us...More

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    I had stayed in Independence before and found it to be the perfect area to stay in. Right on the interstate, just minutes away from downtown Cleveland and all if its attractions. This hotel was immaculate inside and out. Updated decor, heat and air that...More

    Thank LindaKay1959
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 4 weeks ago

    Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us. Each survey we receive is reviewed and shared with every...More

    Reviewed 12 July 2017

    Ate at the bistro and food was good with friendly service. Went to my room was very disappointed. Rug was worn, and the room just seemed like it needs updating. Definitely not up to Holiday Inn and not even close to Crowne Plaza standards

    Thank worldlyone
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 13 July 2017

    Thank you for sharing your experience with the travel community. I am deeply disappointed to hear of your displeasure with the hotel. I do hope that you would consider staying with us once again. Joe Isernia General Manager

    Reviewed 11 July 2017 via mobile

    I don't know how any one could give this place anything more than 1 star. I stayed there this weekend for my family reunion. There were several issues with several rooms: blood stained sheets and spreads, pee stained mattress pads, backup in tubs, bedbugs, trash...More

    Thank Pequita H
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 13 July 2017

    I appreciate you taking the time to share your experience regarding your stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I have taken note of your valuable...More

    Reviewed 3 July 2017 via mobile

    I stay at a lot of hotels and this one is a very hard review for me. Usually it is very black or white...I liked it or I didn't, and I can give it the amount of stars it deserves. However this one is different....More

    Thank clayandkelly
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 4 July 2017

    Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every...More

    Hyatt Place Cleveland/Independence
    674 reviews
    #1 of 14 hotels in Independence
     
    Hampton Inn and Suites Cleveland Independence
    565 reviews
    #2 of 14 hotels in Independence
     
    Comfort Inn Independence
    169 reviews
    #11 of 14 hotels in Independence
     
    Springhill Suites by Marriott Cleveland Independence
    64 reviews
    #4 of 14 hotels in Independence
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$106 - US$150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Independence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, Booking.com, Orbitz, Expedia, IHG, Cancelon, Travelocity, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel Cleveland South - Independence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Independence
    Add Photo Photos
    Traveller (76)
    Room & Suite (48)
    Dining (6)
    Pool & Beach (4)
    Hotel & Grounds (72)
    Business Centre & Event Rooms (10)
    Bathroom (7)
    Nearby
    Springhill Suites by Marriott Cleveland Independence
    64 reviews
    .54 km away
     
    Hampton Inn and Suites Cleveland Independence
    565 reviews
    .75 km away
     
    Hyatt Place Cleveland/Independence
    674 reviews
    .87 km away
     
    Comfort Inn Independence
    169 reviews
    .52 km away
     
    Nearby Restaurants
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    .86 km away
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    .48 km away
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    .48 km away
    Slyman's Tavern
    152 reviews
    1.00 km away
    Nearby Attractions
    Malley's Chocolates
    42 reviews
    2.21 km away
    Canal Exploration Center
    9 reviews
    4.28 km away
    Cleveland Metroparks Zoo
    1,322 reviews
    7.37 km away
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    6.84 km away
    Ask a question
    Questions & Answers
    pav0101
    26 May 2017|
    AnswerShow all 2 answers
    Response from Joe I | Property representative |
    We do not have in room safes but we do have safety deposit boxes available at the front desk.
    0
    Votes
    Tiffany C
    26 April 2017|
    AnswerShow all 3 answers
    Response from Joe I | Property representative |
    Sorry but our hotel do not include breakfast. Thanks
    0
    Votes
    WyattJones7
    15 June 2016|
    AnswerShow all 2 answers
    Response from Joe I | Property representative |
    21
    0
    Votes
    Room Tips
    "Parking lot opens unto second floor."
    Read review
    "Right off freeway on busy road, not sure there's anything to view, maybe downtown Cleveland if on top..."
    Read review
    "Any room on the 5th floor. Being a member of IHG helps."
    Read review
    "Executive floor!"
    Read review
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