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    Crowne Plaza Hotel Cleveland South - Independence

    5300 Rockside Rd, Independence, OH 44131-2118
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$118
    US$118
    US$118
    Traveller (68)
    Room & Suite (48)
    Dining (6)
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    Overview

    • Excellent31%
    • Very good26%
    • Average21%
    • Poor11%
    • Terrible9%
    23 Feb 2017
    “Very nice hotel”
    4 Nov 2016
    “Great staff and on site facilities”
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel Cleveland South - Independence
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (367)
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    1 - 5 of 367 reviews

    Reviewed 1 week ago

    Nice hotel with an exceptionally friendly and accommodating staff. They really stood out. Restaurant on site and it was quite good. Clean comfortable rooms. Great executive floor. Plenty of parking. Nice quiet location and only minutes from the airport. I have stayed at the Crown...More

    Thank Claude P
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - Independence

    Thank you very much for taking the time to write a review of your stay at Crowne Plaza Cleveland South Independence. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future!...More

    Reviewed 2 weeks ago via mobile

    We came to this hotel looking for safe place to stay. Check in was easy. Rooms were super clean. There isn't a free breakfast but for the rate we got for the hotel it was ok. There is a restaurant attached to hotel and close...More

    1  Thank briella01
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - Independence

    Thank you very much for taking the time to write a review of your stay at Crowne Plaza Cleveland South Independence. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future!...More

    Reviewed 3 weeks ago

    1. I requested a room that would be as quiet as possible since I was traveling with a 1 year old and 3 year old. I have no idea if this occurred or not, because I have no idea if property was filled. My guess...More

    1  Thank JAMES D
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - Independence

    Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every...More

    Reviewed 3 weeks ago via mobile

    This hotel is a cheap 2 star trying to be a 3.5 star..... but needs to try harder. The lobby and lounge look really nice, but the hallway was creepy and dingy, the doors were a hideous shade of brown and thin as a board....More

    1  Thank Olivia B
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - Independence

    Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every...More

    Reviewed 4 weeks ago via mobile

    Wedding plans cancelled with 2 weeks remaining before reservation! Hotel was directly requested to refund by Travelocity and refused for two night stay costs. I personally never do business with chains that handle service requests like this. It will obviously show up in many other...More

    Thank Stone R
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - Independence

    Thank you for your feedback regarding your reservation with our hotel. We appreciate the opportunity to address your concerns. Your reservation was booked with a third party website at a restricted rate type, with a cancellation fee and/or full pre-payment requirement. These restrictions allow us...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$97 - US$167 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Independence
    Photos
    Traveller (68)
    Room & Suite (48)
    Dining (6)
    Pool & Beach (4)
    Nearby
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    Nearby Restaurants
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    1.00 km away
    Nearby Attractions
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    2.21 km away
    Canal Exploration Center
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    4.28 km away
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    Questions & AnswersAsk a question
    Tiffany C
    Free Breakfast
    26 April 2017|
    Answer Show all 2 answers
    Response from 780renitaa | Reviewed this property |
    Restaurant on lobby level, no free breakfast
    0
    Votes
    WyattJones7
    Hi, what is the minimum check-in age for this hotel?
    15 June 2016|
    Answer Show all 2 answers
    Response from Joe I | Property representative |
    21
    0
    Votes
    jba0204
    Does your shuttle go to 1390 w 9 th st the Mallorca sat evening leaving at 4:30 returning around 8?
    10 June 2016|
    Answer
    Response from Joe I | Property representative |
    Sorry but our shuttle is only for the airport and a 4 mile radius around the hotel. We can assist you with a taxi just inquire at the front desk. Thanks
    0
    Votes
    Room Tips
    "Executive floor!"
    Read review
    "I really don't think there are any good rooms to choose from."
    Read review
    "We had a room on the first floor, but had no problem with noise."
    Read review
    "Executive continental breakfast only ran M-F, and was not good value for money."
    Read review