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Hyatt Place Cleveland/Independence

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Traveller (89)
Room & Suite (67)
Dining (10)
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Overview
  • Excellent53%
  • Very good31%
  • Average10%
  • Poor5%
  • Terrible1%
Travellers talk about
“sitting area”(24 reviews)
“free breakfast”(27 reviews)
“bagels”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (752)
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Traveller rating
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378
232
76
42
15
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All reviewssitting areafree breakfastbagelslarge tvthe breakfast areahot itemsdefinitely stay here againmini fridgefresh fruitcomfortable bedsliving roomrockside roadminute drivecleveland independencestaff was very friendly and helpfulresidence innclose to downtown
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181 - 185 of 743 reviews
Reviewed 3 December 2016

Hotel was nice, clean, spacious and modern. Staff was friendly. Shower was backed, but staff fixed it right away. The tv reception is grainy, but I didn't complain. The only missing feature is a microwave.More

Review collected in partnership with Hyatt Hotels
Thank arthurh402
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 4 December 2016

arthurh402 Thank you for taking the time to review your recent stay with us. I am pleased the cleanliness and staff were positives during your time with us. I do sincerely apologize for the issue with the shower drain but am pleased the staff was...More

Reviewed 3 December 2016

Review collected in partnership with Hyatt Hotels
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 9 December 2016

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Reviewed 1 December 2016

My girlfriend and I took a quick overnight trip to Cleveland to watch the New York Giants play the Cleveland Browns we decided to stay at a Hyatt Place and we're greeted with warm friendly faces and an excellent staff particularly our manager Jackie who...More

Review collected in partnership with Hyatt Hotels
Thank Ansky1996
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 2 December 2016

Ansky1996 Thank you for taking the time to review your recent stay with us. I am pleased Jackie was able to provide the service you and your girlfriend needed. Your comments will be celebrated with Jackie as well as the entire team. Please keep us...More

Reviewed 28 November 2016

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Review collected in partnership with Hyatt Hotels
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 2 December 2016

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Reviewed 27 November 2016

I decided to take a detour on my way home to Chicago from DC and stop in Cleveland for Game 7 of the World Series. Everybody in Cleveland throughout our stay were very welcoming even though they knew I was from Chicago. It was almost...More

Thank teamram
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 29 November 2016

teamram Thank you for taking the time to review your recent stay with us. I am pleased the hotel and the city were very welcoming to you. Our team had a great and unexpected run and the Cubs were the best team in baseball all...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Airport Transportation
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$113 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Independence
#1 Green Hotel in Independence
#1 Business Hotel in Independence
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Independence
#1 Green Hotel in Independence
#1 Business Hotel in Independence
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (89)
Room & Suite (67)
Dining (10)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Thomas W
4 January 2018|
AnswerShow all 3 answers
Response from Shawn F | Property representative |
We do offer shuttle service to and from Cleveland Hopkins but not 24 hours. Our shuttle operates from 7:00 AM to 10:00 PM with our last pick-up time being 9:45 PM. You would have to call the hotel to schedule your pick-up... More
2
Votes
Allyson H
17 October 2017|
AnswerShow all 4 answers
Response from Shawn F | Property representative |
Cash, gift cards and pre-paid cards may only be used at checkout. To check in, guests must present a credit or bank-issued debit card that will authorize for the full amount of the stay plus an additional $25 per night for... More
0
Votes
tvylmy
15 October 2017|
Answer
Response from Shawn F | Property representative |
We do not have any smoking rooms at our hotel. However, we do have designated smoking areas outside. We do our best to accommodate guests who do smoke by blocking them on the first floor. Just call ahead and ask and we will... More
0
Votes
Room Tips
"Quiet rooms, beds are very comfortable, air conditioner is quiet."
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"room 322 had a nice view looking over the front parking lot."
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"The one I stayed in was excellent, I'd say they're all the same."
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"If traveling with a dog, ask for a room on the first floor with easy access to the front door for walking..."
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