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Homewood Suites by Hilton Columbus Hilliard

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304 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Columbus Hilliard
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Showing 304: English reviews
Cleveland, Ohio
Reviewed 19 October 2016

We stayed here for the columbus marathon as it is only 15 minutes outside of Columbus. The staff was friendly. The room was very nice and was very clean. The breakfast was excellent and since my wife was running in the marathon and wouldnt be able to enjoy their breakfast times they went ahead and gave her a bagged breakfast...

Thank adamwU7959CA
Reviewed 12 October 2016

Good clean room with friendly staff- would recommend for families and pet owners! Visited Ohio for business and was happy to have a place like Homewood to end my day. Rooms clean, staff polite, good location, good restaurants close.

Thank pamelah374
Cleveland, OH
Reviewed 4 October 2016

We came to Columbus for my 50th reunion from O.S.U. Rooms were very costly since it was homecoming too. We decided on the west side of Columbus since it was less costly and yet not far from the campus. Our first time at a Homewood Suits proved to be a great experience.

Thank star0001
Uniontown, Ohio
Reviewed 2 October 2016

I used my Hilton honor Points to stay at this hotel for my daughter's softball tournament in Columbus. They only had one room left so I booked it. The air conditioner in the room was broken. This was early in the summer when there was a heat wave. They could not get maintenance to get there to fix it. It...

1Thank larryerichard
TMIHospitality1, Manager at Homewood Suites by Hilton Columbus Hilliard, responded to this review

Dear Larryerichard, Thank you for reviewing the Homewood Suites Columbus Hilliard. I am very sorry for the issues you experienced with the A/C in you room. I also sincerely apologize we did not provide you with the service you expected and deserved. I want to assure you I have spoken with my entire staff to reinforce our commitment to customer...

Columbia, Maryland
Reviewed 29 September 2016 via mobile

What was supposed to be a happy weekend with family ended in the theft of a large amount of money from my niece's graduation card. To make matters worse, instead of an apology, the manager was annoyed and angry that we reported it. The hotel's insurance refuses to pay, and Hilton refuses to apologize for the theft or in any...

2Thank CafeLady
TMIHospitality1, Manager at Homewood Suites by Hilton Columbus Hilliard, responded to this review

Dear CafeLady, Thank you for your feedback. I’m truly sorry that you felt this situation was not handled properly by my staff and your niece did not receive the service we strive to provide. We do appreciate your feedback and I will use this incident as a learning opportunity for my staff. Once again, I'm sorry if this has caused...

Upper Sandusky, Ohio
Reviewed 28 September 2016

I won a contest through AAA on line contest. $139.00 off a stay At Homewood Suites. Also a $30.00 certificate to A local eatery plus $20.00 certificate for ice cream. Very good free breakfast and on Mon through Thursday evening you can get a free party meal. This is the only motel i have stayed at that supplies real plates...

Thank buchster1
Mentor, Ohio
Reviewed 27 September 2016

I had items stolen from my room. When I reported the theft to the Asst. Manager he treated ME like the criminal. The police came, interviewed everyone and suspected the housekeeping staff. A loss claim was filed through the hotel's insurance company and it was denied. STAY CLEAR of this hotel. The Staff is rude and not to be trusted....

1Thank kfp50
TMIHospitality1, Manager at Homewood Suites by Hilton Columbus Hilliard, responded to this review

Dear Kfp50, Thank you for your review. I am sorry you felt the service you received from our staff wasn't exceptional. However, it is our procedure in these instances to turn over such claims to the police and our insurance company. We apologize you weren't satisfied with the outcome and for the negative impression this has left on you of...

New Lenox, United States
Reviewed 26 September 2016

Our stay here was pleasant. The staff was courteous and not phased by the size of our party (wedding). The front desk clerk checked us all in and had us in our rooms quickly. He had great recommendations for dinner and local fare. The rooms were clean. The linens smelled clean, even the comforter which doesn't always get washed in...

Thank Daniel M
Clinton, United States
Reviewed 25 September 2016

Booked a suite for 3 adults, and it far surpassed my expectations. Spotless, roomy, nicely decorated - even with a gas fireplace! The best feature, however, is the staff here. From front desk to food service to housekeeping - friendly, efficient and helpful! Would definitely stay here again!

Thank Terry L
Greater Cincinnati
Reviewed 24 September 2016

Workers rude. Not helpful ask for something and acted like you were putting them out. Not enough people working breakfast buffet. Out a lot of stuff (forks spoons bowls). No towels at pool. Could never hook into internet.

3Thank V8166AGtinad
TMIHospitality1, Manager at Homewood Suites by Hilton Columbus Hilliard, responded to this review

Dear V8166AGtinad, Thank you for reviewing the Homewood Suites Columbus Hilliard. I am very sorry we did not provide you with the service you expected and deserved. This is truly not the experience we wish our guests to have. It is our goal to provide exceptional service to our guests, so all feedback is appreciated and will be used to...

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Hotel & Grounds (4)
Room/Suite (11)
Pool/Beach Area (1)
Business Centre/Function Rooms (1)
Dining (2)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make Yourself at Home! The Homewood Suites by Hilton(R) Columbus-Hilliard hotel offers upscale, all-suite accommodations located on the west side of Columbus in Hilliard, Ohio. Conveniently situated within range of great local dining establishments and retail outlets, our hotel is the ideal accommodations option for short and long term stays in Columbus. Guests will find a wide variety of tourist attractions and recreational activities in the area. Enjoy great entertainment, such as: Columbus Museum of Art, Columbus Zoo/Zoombezi Bay, Huntington Park, Franklin County Fairgrounds, Ohio Historical Center, Ohio State Fairgrounds and the German Village Society. ... more   less 

Additional Information about Homewood Suites by Hilton Columbus Hilliard

Address: 3841 Park Mill Run Drive, Hilliard, OH 43026
Region: United States > Ohio > Hilliard
Price Range: €116 - €196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Columbus Hilliard 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Columbus Hilliard Hotel Hilliard
Homewood Suites Hilliard
Homewood Hilliard
Hilton Hilliard
Hilliard Homewood Suites
Hilliard Hilton
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Columbus Hilliard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevator and the pool as this is where the greatest travel and noise levels are.”
 of 5 bubbles buchster1, 28 Sep 2016 | Read review
“Ask for a room with a SAFE in the room”
 of 5 bubbles kfp50, 27 Sep 2016 | Read review
“Near shopping and restaurants”
 of 5 bubbles mslakisa, 8 Mar 2016 | Read review
“wait until after the renovations are complete.”
 of 5 bubbles lg12379, 4 Nov 2015 | Read review
“Rooms with out construction close by!!!”
 of 5 bubbles deborahquade, 27 Oct 2015 | Read review
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