We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
My family and I booked two rooms at this hotel recently for the same night. One room was fine but the other smelled like an ashtray. After explaining the situation to the front desk, the employee said she would need to “check it out.” She...More
Only stayed one night. The people were friendly, breakfast was very fresh, room was spotless, and the pool, while small was clean and warm. Would stay here again. Not much to do in Harrison, but if you stop- stop here.More
Thank Cheryl K
Response from Holiday I, General Manager at Holiday Inn Express & Suites HarrisonResponded 8 May 2018
Thank you for taking a moment to review our property. Your kind remarks are greatly appreciated. I am happy to hear you had a pleasant stay with us. We have been working very hard to upgrade our hotel to better serve our loyal...More
Loved our stay there! Comfy bed and pillows, nice whirlpool, updated facilities, great breakfast!
The entrance is a little tricky to find...you just have to enter as if you were going to Burger King.
I would recommend it!More
Thank Elaury B
Response from Holiday I, General Manager at Holiday Inn Express & Suites HarrisonResponded 4 May 2018
Thank you so much for leaving such a great review! It is wonderful to hear that you loved our hotel and thought our service was excellent. Our staff strives to make sure every guest has a fantastic stay, and reviews like yours encouraging...More
This hotel is tucked away behind the gas station and across from a couple fast food restaurants. Hotel was adequate, provided what we needed, yet didn't get that wow factor. For the price I feel that I could have received more for my money at...More
Response from Holiday I, Manager at Holiday Inn Express & Suites HarrisonResponded 29 April 2018
We are sincerely sorry for the issues you experienced while staying at our hotel. Everything that you encountered was unacceptable, and I will be reviewing all items with our staff to ensure things like this do not happen again.
Holiday Express &...More
I did not reserve in advance. I drove until I was too sleepy to drive any more and pulled off of the road. I did not want a motel room that smelled bad or seemed unclean so I stopped here. Best available discount rate they...More
Response from Holiday I, General Manager at Holiday Inn Express & Suites HarrisonResponded 11 October 2017
Thank you for taking the time to share the details of your experience with us. Your comments about the lack of cleanliness are extremely valuable when determining where improvements can be made. Allow us to apologize for failing to deliver an overall satisfying trip; your...More