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Roman Way Hotel

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1 room 2 adults 0 children
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Roman Way Hotel
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212 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Reviewed 30 January 2017 via mobile

I arrived, checked in and was well looked after by the reception staff. The smell of the room hit me at the door to the room - cigarette smoke. Even the bedding smelled of it. I started to read the reviews here on TripAdvisor and was, frankly, dreading the thought of complaining to reception. I needn't have worried. The reception...

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Thank Rowan B
Swansea, United Kingdom
Reviewed 27 January 2017 via mobile

Really run down hotel , how is it still open, no where near a 3 star , not even 1 , bedroom window just hanging on Bathroom don't think has ever been cleaned, BUT bed was comfortable and clean, Hotel needs full revamp.

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1Thank knighty747
Douglas, null, Isle Of Man
Reviewed 26 January 2017 via mobile

Stayed one night at this vile hotel. Three days later I am still in shock that this place is allowed to trade. Looking at photos I have uploaded and they don't show just how absolutely filthy this place is. Manager was reluctant to come out and talk to us but when she did eventually wander round to ask what we...

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3Thank Fiona L
Wolverhampton, United Kingdom
Reviewed 25 January 2017 via mobile

Hi I stayed in this hotel last night on arriving in the room I instantly wasn't happy the room was small and dingy my friend went down to reception and asked the girl for a refund her reply was she wasn't authorised to do so as there was no manager on site she offered a second room as it was...

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1Thank michelle12345lee
2007l, General Manager at Roman Way Hotel, responded to this review

We pride ourselves on great customer service. Where there is a genuine reason to complain then we would look to rectify the situation. On this occasion the complaints were thoroughly investigated by three members of management who found the complaint was false. The police were called after the guests became, abusive, aggressive and made personal nasty comments about staff. The...

Reviewed 24 January 2017 via mobile

From the outside it looks OK but as soon as your in your room you soon realise you could be apart of a csi crime seen any moment but let's start with the reception, the guy serving us was nice but I can only describ his body odour as something the Iranian nuclear research team would be very interested in....

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4Thank Kiders1981
Reviewed 2 January 2017 via mobile

Bed was uncomfortable, bins were full of rubbish... (not from me) even a used sanitary towel in the bathroom. very unhygienic will never recommend stopping here shame, the entrance to the place was lovely.. Shame about the room... Maybe hire better cleaning staff

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2Thank Kathryn B
Wolverhampton
Reviewed 18 December 2016

Stayed here with a friend overnight whilst attending a Christmas social event in the area. Were unable to get in anywhere else as everywhere was fully booked for the busiest night of the year. The hotel looks good from the exterior. Reception staff seem to hide behind a low partition in front of the office, so can't always attract their...

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Thank Julesver
Reviewed 17 December 2016 via mobile

Well , what can I say that hasn't already been said ?? Very drab and tired place , weird room set up with all the plugs surrounding a desk with no mirror ? Ok for me because I'm bald but my wife wasn't impressed ........ Look , it's only £65 a night with breakfast so the breakfast must be worth...

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Thank Jack S
Little Dunmow, United Kingdom
Reviewed 12 December 2016

Fortunately we only used this as a stopover however, this place really was truly awful. At a glance on the outside it looked OK, but the closer we got to the rooms the worse it got. Here's a list of our key issues: The rooms: - The carpets throughout were dirty. - Our bed was broken so it tilted backwards....

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2Thank tomday1982
Stafford, United Kingdom
Reviewed 27 November 2016 via mobile

The rooms in this hotel really need updating. My room was generally tired looking. As you can see from the photo, the window was very mouldy and as I pulled the net curtain back, the dead spider fell out. It is clear that this window has not been dealt with for quite some time. Not sure that I would ever...

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Thank Colin N

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Roman Way Hotel

Address: Watling Street, Hatherton WS11 1SH, England
Region: United Kingdom > England > West Midlands > Hatherton
Price Range: €43 - €78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Roman Way Hotel 3*
Number of rooms: 55
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Questions & Answers

See which rooms travellers prefer

“Ask for one that is smoke free!!”
 of 5 bubbles JGSF5, 1 Feb 2017 | Read review
“Go elsewhere”
 of 5 bubbles Y5349PSchrish, 21 Oct 2016 | Read review
“Don't go save yourself go else where”
 of 5 bubbles karenwC1844GW, 14 Sep 2016 | Read review
“all the hotel is quiet, we were facing the car park but no noise. long walk to room 111, choose 101 - 106 if you don't like a walk”
 of 5 bubbles spookyjan, 4 Jun 2016 | Read review
“Avoid the twin rooms they need updating”
  • Bathroom clothes hook
  • Electric towe heater inspection label
  • Rotten window frame with door security chain
 of 5 bubbles elizabethhS378XE, 31 May 2016 | Read review
5 of 5