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Roman Way Hotel

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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220 Reviews from our TripAdvisor Community

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Showing 217: English reviews
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Reviewed 2 days ago NEWvia mobile

I wouldn't recommend this hotel - the room was dirty and hadn't been cleaned; we had the previous guests towels still in the bathroom and the 'fresh' towels we were given were dirty and stained. The bed was also dirty and not made correctly. It's a very dated hotel. There were no plugs next to the bed, only two on...

Thank Sophie A
Reviewed 3 days ago NEW

Me and my dad tried here on spec last Sunday for dinner for the first time. Initial impressions were staff very friendly and took us straight to a table. Order was taken promptly and given it was 3 courses for an amazing 9.95 i was unsure what to expect. pate and Spring rolls were nice but thats where it started...

Thank julie p
2007l, General Manager at Roman Way Hotel, responded to this review

Thank you for your honest and fair review. I can assure you it was a one off. We set a limit on bookings and walk ins based on how much meat we have cooked. We normally try not to turn anyone away unless we have to and try to make sure we cater for large numbers so not to disappoint...

Reviewed 1 week ago

Went for Sunday lunch, excellent value. Carvery is great at £6.95, they offer 2 courses for £8.95 and 3 courses for £9.95. Good portions, loads of vegetables and potatoes. Service was good and the staff very friendly. Comfortable and clean we will go again.

Thank misspiggyWalsall
2007l, General Manager at Roman Way Hotel, responded to this review

Thank you for the lovely feedback. We pride ourselves on great food and friendly staff. We look forward to welcoming you again soon. Thank you,

Reviewed 2 weeks ago via mobile

Carvery was soooo nice, good portion of meat and very good value for money. £6.95 for carvery, £8.95 for 2 course or £9.95 for 3 course. Worth a visit, only thing was staff are slow and not very good service.

Thank cannocksarahb
2007l, Public Relations Manager at Roman Way Hotel, responded to this review

Thank you for the lovely feedback. We are known for our Sunday Carvery and always get great comments, we look forward to seeing you again soon. Thank you.

Manchester, United Kingdom
Reviewed 3 weeks ago

Hotel in a time warp. Faded,tatty.Bathroom needs a massive refit. Sunday night and hotel is empty. Receptionist perfect,accessible and very nice. Blue badge parking. No hot food on a Sunday evening.very 1980 .

Reviewed 3 weeks ago via mobile

Was using the hotel as quick stopover from a long drive and picked it for the location being close to the m6. However the room was very poor, damp carpets where the radiator had leaked and a very weak shower. As I had checked in very late and also booked breakfast but wasn't made aware that they close breakfast at...

Thank Matt S
Kissimmee, Florida
Reviewed 14 April 2017

Quite shocked at how shabby and outdated the dining room was. On serving the drinks the server knocked a whole glass of cola over the table and splashed the drink all over two of our guests. The server simply stood at the table, not a word of apology and I needed to say "we need to move to another table...

Thank Pauline B
Reviewed 27 March 2017 via mobile

AVOID at all costs...rude staff, dirty, no toilet paper in toilets...worst experience ever. Food was awful! Messaged the hotel but not even the courtesy of a reply. I rang to complain and they blocked me!!!

4Thank paulineburton
2007l, Roman way hotel at Roman Way Hotel, responded to this review

We had 80 people for afternoon tea on this day, all home made cakes and friendly staff. All of the guests were looked after. After we received the complaint on the same day we checked all the toilets and there was toilet roll in all of them. The complaint was thoroughly investigated. If a complaint is genuine we will take...

Swanley, United Kingdom
Reviewed 23 March 2017 via mobile

We found the hotel staff to be very welcoming upon arrival and stayed bubbly throughout the stay. The room was big and seemed to be tidy, not spotless but we was happy enough with it. The bed was comfortable and the bath was of average size. We also had a drink in the bar which we thought was reasonably cheap...

Thank kate110x
Birmingham, United Kingdom
Reviewed 13 March 2017

Went on saturday for afternoon tea. The hotel is probably in my opinion a 2/3star rating. The decor is quite outdated but the staff were very friendly. The afternoon tea was quite adequate for the price we paid with a groupon voucher and there was a friendly atmosphere.

2Thank occtopussy

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04/06/2017 05/06/2017
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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Roman Way Hotel

Address: Watling Street, Hatherton WS11 1SH, England
Region: United Kingdom > England > West Midlands > Hatherton
Price Range: €46 - €77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Roman Way Hotel 3*
Number of rooms: 55
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Questions & Answers

See which rooms travellers prefer

“Ask for one that is smoke free!!”
JGSF5, 1 Feb 2017 | Read review
“Go elsewhere”
Y5349PSchrish, 21 Oct 2016 | Read review
“Don't go save yourself go else where”
karenwC1844GW, 14 Sep 2016 | Read review
“all the hotel is quiet, we were facing the car park but no noise. long walk to room 111, choose 101 - 106 if you don't like a walk”
spookyjan, 4 Jun 2016 | Read review
“Avoid the twin rooms they need updating”
  • Bathroom clothes hook
  • Electric towe heater inspection label
  • Rotten window frame with door security chain
elizabethhS378XE, 31 May 2016 | Read review
5 of 5
US$54* /night
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