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All reviewspost housecoach tripwalk in showercoach partybar pricesexecutive roombuffet stylebreakfast was excellentroad noisereception staffrestaurant staffplenty of parkinggood nights sleepcomfy bedan overnight stayone night staytea and coffee
A hotel that is made great by its staff.
It has everything you would expect from a Holiday Inn; spacious & clean room, plenty of plug sockets, ample free parking etc but what sets this Holiday Inn apart is its staff: from the Manager to...More
1 Thank Wirral_1
Response from generalmanager195, General Manager at Holiday Inn WashingtonResponded 1 week ago
Many thanks for your kind words , look forward to meeting you again
A warm welcome awaits .
The Hotel was not that busy the reception staff were very attentive and helpful.
I allocated room 309 on the 3rd Floor the room was a double.
The room had be refurnished and was looking good. I was impressed by the bathroom its new fittings...More
1 Thank Paul R
Response from generalmanager195, General Manager at Holiday Inn WashingtonResponded 5 January 2018
Thank you for your feedback. Your comments have been taken in a constructive way and we will certainly look into replacing the hash browns for you for a more English pancake maybe.
I’ve stayed in holiday inns up and down the country and I can honestly say that when I booked an executive suite I was expecting better, there was mound in the bathroom on the ceiling, stained shower curtain and worst of all the mini fridge...More
1 Thank Michael L
Response from generalmanager195, General Manager at Holiday Inn WashingtonResponded 3 weeks ago
Thank you for your feedback. I am sorry to hear we have fallen below your expectations and our usual standards your comments have been noted and will be reviewed by the relevant managers within the hotel.
The hotel is in a good location , good base to get around the north east. Decent value but nothing special. Staff very friendly and the hotel was clean with a plenty of parking . However it had snowed when I arrived and the car...More
1 Thank Chris B
Response from generalmanager195, General Manager at Holiday Inn WashingtonResponded 4 weeks ago
Many thanks we are a well placed hotel with a great family feel . We are in the process building a gym area so that will tick another positive for you .
Sorry the car park was not cleared as quickly as it should have...More
This hotel is very good everything is well presented and clean, the room decor is showing some were and tear and so I think needs a refresh. Otherwise usual great Holiday Inn service and excellent breakfast with special mention for the porridge. I stayed here...More
1 Thank schafersteve
Response from generalmanager195, General Manager at Holiday Inn WashingtonResponded 15 January 2018
Many thanks for the review , Our chefs porridge is very good i have a bowl full each morning .
We are a great base for all the sites in the county .
Business or pleasure we serve your needs .