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29/10/2017 30/10/2017
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    Holiday Inn London Sutton

    Gibson Road, Sutton SM1 2RF, England
    011 353 1800 937 225
    Hotel website
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    Lowest prices for your stay
    29/10/2017 30/10/2017
    US$116
    US$116
    US$116
    Traveller (83)
    Room & Suite (150)
    Dining (86)
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    Overview
    • Excellent25%
    • Very good44%
    • Average22%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “stayed here” (78 reviews)
    “town centre” (23 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (505)
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    Time of year
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    1 - 5 of 476 reviews

    Reviewed 5 days ago via mobile

    Initially very disappointed at additional parking costs, however plenty spaces to park. Found the room very basic and not particularly clean; headboard grubby, carpet stained, bedside light didn't work, shower very weak and air con totally dead. The corridor was very tatty. The carpet badly...More

    Thank missmb4
    Hotel's Favourite
    Reviewed 11 July 2017

    Good value gym facilities, excellent conference area with the ability to use the wifi, parking facilities and food and refreshments. Friendly staff Clean, plenty of room. Good size gym with swimming pool and steam and sauna, single sex changing roomsMore

    1  Thank Sally B
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 2 August 2017

    Dear Sally Thank you for taking the time to review your stay with us. I am so glad you were able to make use of the facilities we offer in the hotel and they met with your expectations. I hope we will have the opportunity...More

    Reviewed 2 weeks ago

    I could not believe it. I received a £100.00 parking ticket for parking my car in the hotel car park. EVEN THOUGH I HAD BUSINESS AT THE HOTEL. I rang their reception who just advised I should take up the matter directly with the company...More

    Thank Keith G
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 2 weeks ago

    Dear Keith I am sorry to hear you have received a parking fine after your visit to the hotel. Certain Holiday Inn hotels, due to their location, make a nominal charge for car parking. These are normally airport hotels or city centre hotels. Hotels located...More

    Reviewed 2 weeks ago

    I was returning to my old home town to catch up with friends and attend a birthday party with my wife. We stayed on a Friday and Saturday night. Hotel was ok, much what you'd expect for a large chain hotel. We didn't use the...More

    Thank Andy C
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 2 weeks ago

    Thank you for taking the time to review your recent stay with us. I hope we will have the opportunity to welcome you back next time you visit Sutton.

    Reviewed 4 weeks ago

    hotel is okay bog standard chain hotel. what was really annoying was being forced to pay for parking on the hotels own ground, i think adding an additional £16 for a two night stay is excessive. BY the time we arrived was clearly too late...More

    Thank Liz L
    Response from IHGService, Guest Relations Manager at Holiday Inn London SuttonResponded 2 weeks ago

    Hi Liz L, Thank you for your recent stay with us and reviewing our property. I am sorry you were not satisfied with our parking conditions. I assure you that every comment, no matter how small, is taken very seriously. Thank you for staying and...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Spa
    Details
    • Price range
    • US$100 - US$210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, IHG, Expedia, Booking.com, Agoda, Travelocity, Ctrip TA, Priceline, Orbitz, Cancelon, TripOnline SA, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Holiday Inn London Sutton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Sutton
    • Also Known As
    • Holiday Inn London - Sutton Hotel Sutton ,
    • Sutton Holiday Inn ,
    • Holiday Inn London Sutton Surrey
    Add Photo Photos
    Traveller (83)
    Room & Suite (150)
    Dining (86)
    Pool & Beach (15)
    Hotel & Grounds (114)
    Bathroom (4)
    Nearby
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    9.23 km away
     
    Jurys Inn London Croydon
    1,772 reviews
    7.04 km away
     
    Nearby Restaurants
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    All Bar One Sutton
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    Nearby Attractions
    Escape from the Room
    145 reviews
    2.40 km away
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    2.54 km away
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    Ask a question
    Questions & Answers
    Vonnie500
    5 June 2017|
    AnswerShow all 2 answers
    Response from Denise K | Property representative |
    The pool is open from 6:30am - 10pm Monday to Friday at from 7:30 am to 9pm on a Saturday and Sunday. Children, accompanied by an adult may use the facilities during these times.
    0
    Votes
    Vonnie500
    5 June 2017|
    Answer
    Response from 315howardd | Reviewed this property |
    taxi
    0
    Votes
    skierswarnbro
    5 June 2017|
    AnswerShow all 3 answers
    Response from 315howardd | Reviewed this property |
    Taxi will be the quickest , train route is complicated
    0
    Votes
    Room Tips
    "Find somewhere else to stay"
    Read review
    "4th floor quietest but rooms more expensive"
    Read review
    "We were just lucky, we had a very good room near the lift, without asking"
    Read review
    "Any room on higher floor, awaay from the street"
    Read review
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