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Bridge House Hotel

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Bridge House Hotel
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310 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Brentwood, United Kingdom
Reviewed 30 July 2016

Staff uninterested and unhelpful - certainly need customer service training. Hotel is run down and poor condition. Bar is exceedingly expensive and could not even provide ice. Food poor. Balcony off our room looked like it was going to collapse. Plumbing and water pressure problems. No tea/coffee in room though bed was comfortable. TV did not work properly. Tried to...

4Thank janinew407
Frinton-On-Sea, United Kingdom
Reviewed 27 July 2016 via mobile

I stayed here before a flight to the US nice and easy for Gatwick. Hotel a bit tired and worn but clean. I slept ok and there was AC in the room which was good as a hot day. I found the hotel cheap on booking.com and so it was good value. The staff good and onsite parking free and...

Thank loadlift
Perth, Australia
Reviewed 27 July 2016

We travelled as a family of four with two young children and stayed in the family room for one night. Upon arrival we were told the room wasn't ready as we were 20 minutes early. Not a porblem but I though we could at least do the paperwork and was told no - not until the cleaner has returned the...

2Thank alanmeadows2016
Newport, United Kingdom
Reviewed 21 July 2016

A colleague and I stayed at the Bridge House Hotel in May. We booked through Booking.com, at a cost of £65.00 (inc. VAT) each. When we arrived, we checked in and were both given keys and directions to our rooms. I was given Room 29, my colleague was given Room 4. I found the room and desperately needed to use...

2Thank DGYT
Reviewed 7 July 2016 via mobile

Returning after several years. Most disappointed gone downhill. Expecting a lovely dining experience only to find the restaurant was mainly Indian. We opted for as fish pie which was awful, apart from that the bowl was plonked on a plate with no garnish, no salad nothing. Would have done better at a little chef.

2Thank Christopher H
Reviewed 29 June 2016 via mobile

Lovely and quite place. I spent one night with my boyfriend . Nice big room with balcony. Massive and comfortable bed, polite members of staff . unfortunately we got only one set of towels (big and small) condition were out of order - too hot .Apart that recommended!

2Thank Dovile A
Brandon, United Kingdom
Reviewed 28 June 2016

We got an early check in as we had a two hour drive and to give us time to freshen up for our friends wedding. The staff were very helpful and checked us in promptly. The hotel was very clean and tidy inside although the balcony in our room could do with being freshened up.

Thank Judith H
Reviewed 27 June 2016

Booked this hotel as it was the nearest one to a family wedding venue, we arrived on the Saturday and the check in was very prompt and efficient, we literally went to our room dropped our case and rushed out to the wedding the room was large and clean and the bed very comfortable, it had TV and coffee making...

Thank Ginger57London
Swindon, United Kingdom
Reviewed 17 June 2016

In desperation I booked a double room. This was for a wedding at the local golf club. I have only recently found my family, as I was adopted when I was 6 weeks old. So this being my newly found brothers daughter, I really wanted to go. Unfortunately I didn't go through the usual provider to book, I ended up...

Thank Lindsylou
Reviewed 14 June 2016 via mobile

Nightmare Untrained staff, waiting staff wearing jeans and trainers. Food that ordered not supplied all wine paid for was not on the table. Tried to say items not paid for. Both the groom and brides fathers had to retrieve emails confirming payments. Meal took over an hour to serve seven tables. Avoid if your looking to plan a wedding, if...

Thank annmarie p

104 photos of this hotel

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All Traveller Photos (94)
Room/Suite (36)
Bathroom (7)
Dining (4)
Hotel & Grounds (6)
View from Room (3)
Other (38)

Management photos: Courtesy of the property manager

All Management Photos (10)
Bathroom (1)
Room/Suite (2)
Hotel & Grounds (3)
Dining (2)
Other (2)


  • Free Parking
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
All bedrooms and public areas now fully refurbished! All air conditioned, complementary broadband, in room movies, large beds with cozy duvets. New menu in restaurant. All looking stylish and offering maximum comfort. ... more   less 

Additional Information about Bridge House Hotel

Address: Reigate Hill, Reigate RH2 9RP, England
Region: United Kingdom > England > Surrey > Reigate
Price Range: €53 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bridge House Hotel 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Bridge Hotel Reigate
Bridge House Hotel Reigate, Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Bridge House Hotel staff and other travellers.
1 question
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Questions? Get answers from Bridge House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for balcony rooms”
AnnieW631, 16 Apr 2017 | Read review
“Find a different hotel”
Kenneth_Smith, 1 Apr 2017 | Read review
“Don't book this Hotel”
Grampy70, 29 Mar 2017 | Read review
“No idea.No idea. Check with hotel regarding steps to rooms and if suitable for the infirm.”
AlH268, 19 Mar 2017 | Read review
“dont go to this hotel”
paulsV7847GW, 7 Mar 2017 | Read review
5 of 5