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Bridge House Hotel

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1 room 2 adults 0 children
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Bridge House Hotel
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310 Reviews from our TripAdvisor Community

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Showing 308: English reviews
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Sutton, United Kingdom
Reviewed 1 week ago

An excellent location, just off the M 25 (Junction 8), with free parking and delightful staff at Reception and serving in the Restaurant. My double room, reserved for single occupancy, offered everything expected. The pleasant balcony, with table and chairs, was a bonus! The air-conditioning was effective, the double bed comfortable and (although I didn't use it) WiFi was available....

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Thank Kenneth R
Portsmouth, United Kingdom
Reviewed 1 week ago via mobile

We were due to enjoy a family night to celebrate our fathers 80th birthday. Fourteen of us booked the advertised Elvis night three months prior, together with five rooms. With two weeks to go we checked the hotel to request the menus and found that the tribute had been replaced with a completely different act. We were never told of...

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Thank Steve_Eason
Kidwelly, Wales, United Kingdom
Reviewed 1 week ago

We always use the Bridge when we are in that neck of the woods. I have emailed them to tell them of our concerns. I have mobility issues and every time I book, I ask for a room not far along the corridor so I don't have to walk too far along and also ground floor. We always get a...

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Thank Annie W
Bath, United Kingdom
Reviewed 1 week ago via mobile

I Booked a night here as I was flying out from Gatwick airport the next day for a long flight and wanted a chilled night before I flew . That did not happen because from 8 pm until 1 am there was an event going on downstairs and the music was horrendously loud . I travel with ear plugs and...

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Thank Jodie T
Reviewed 3 weeks ago via mobile

A very VERY dated "hotel". And not just dated but dirty too. The mattress in our room was heavily soiled so much I did not want to sleep on it. I slept on the floor ! And I'm serious. There was a dank musty smell throughout. When voiced my concerns I was flat denied a refund and they couldn't be...

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Thank Tinky L
Reviewed 3 weeks ago

Stayed 1 night on 31 March 2017. Not a good experience. I wasn't expecting too much as the price was definitely at the budget end but this was really poor. Aside from the loud stag group who seem tothink it funny to run round at 4 in the morning my main objection was the lack of hot water. The shower...

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Thank Saraleamigton
Stirling, United Kingdom
Reviewed 3 weeks ago

Let me start by saying the good stuff. Great staff. Good location. Breakfast was okay too. The rooms were poor, cracked walls, lights fittings hanging down from the ceiling and the door was off the hinges. No toilet paper in the bathroom.

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Thank Kenneth_Smith
New York City, New York
Reviewed 3 weeks ago

I do not know where to start. Staff rude. Room poor, smelt of mould, Dirty room, hadn't been cleaned before arrival. No hot water. Bed lining dirty. Asked to leave with a refund and manager refused. Horrible place.

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Thank cynicalone2017
Surrey, United Kingdom
Reviewed 4 weeks ago

Firstly we couldn't get into our allotted room as the lock didn't work Number (18). We were then given another room where the room looked shabby and we pulled back the bedclothes to find a heavily soiled and stained Mattress, Number (16). We then got another room the last available we were told and the Mattress was also heavily soiled...

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Thank Grampy70
Cambridge, United Kingdom
Reviewed 4 weeks ago via mobile

Booked the hotel for one night away as attending a local wedding. Can't say I would rush back, hotel seemed a little dated and there didn't seem to be much going on. The front of house staff weren't overly welcoming, but the room was clean and tidy. Did the job for a night away, didn't eat at the hotel as...

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Thank Punkys70

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
All bedrooms and public areas now fully refurbished! All air conditioned, complementary broadband, in room movies, large beds with cozy duvets. New menu in restaurant. All looking stylish and offering maximum comfort. ... more   less 

Additional Information about Bridge House Hotel

Address: Reigate Hill, Reigate RH2 9RP, England
Region: United Kingdom > England > Surrey > Reigate
Price Range: €54 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bridge House Hotel 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Bridge Hotel Reigate
Bridge House Hotel Reigate, Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Bridge House Hotel staff and other travellers.
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Questions? Get answers from Bridge House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for balcony rooms”
AnnieW631, 16 Apr 2017 | Read review
“Find a different hotel”
Kenneth_Smith, 1 Apr 2017 | Read review
“Don't book this Hotel”
Grampy70, 29 Mar 2017 | Read review
“No idea.No idea. Check with hotel regarding steps to rooms and if suitable for the infirm.”
AlH268, 19 Mar 2017 | Read review
“dont go to this hotel”
paulsV7847GW, 7 Mar 2017 | Read review
5 of 5