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Best Western Reigate Manor Hotel

445 reviews
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Traveller (30)
Room & Suite (12)
Dining (6)
Overview
  • Excellent33%
  • Very good27%
  • Average23%
  • Poor10%
  • Terrible7%
Travellers talk about
“dinner dance”(7 reviews)
“bit dated”(8 reviews)
“waiting staff”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
All hotel details
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Reviews (445)Write a Review
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136
119
104
48
33
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All reviewsdinner dancebit datedwaiting staffplenty of parkingfamily roomafternoon teagatwick airportfunctionpetrolcarverydiscoweddingvenue
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1 - 5 of 440 reviews
Reviewed yesterday via mobile

I stayed here for two nights 14/15 of February. Check in was okay. My room was quite old and tired looking and looked over the main road, which was just constant noise all night. The mattress was awful with no support at all, sadly didn’t...More

Thank julz4
Reviewed 1 week ago via mobile

If you set your expectations right, this hotel is fine. It's close to the M25, next to a petrol station, parking is good, staff are friendly and helpful, rooms are...well, fine! It is 3-star, but you are paying 3-star prices. There was a jazz band...More

Thank C S
Reviewed 1 week ago via mobile

Room good. beer £4.00 a pint Food was the big let down . Over cooked and the sweet was very bad, most of them went into the bin. Breakfast was very good The staff in the ball room were quick and efficient serving food and...More

Thank william M
Response from Vikas S, Manager at Best Western Reigate Manor HotelResponded 1 week ago

Dear William M, Thank you for passing on your feedback to us. I'm sorry to read that you feel that the food was a let down on the night. It's lovely to know that you felt that the breakfast was good and that the service...More

Reviewed 2 weeks ago

Great Christmas day lunch. Been a few times on Boxing day and never been disappointed. Didn't do justice to the cheese and biscuits as too full up by then. Our bottle of wine was very reasonable and extremely nice. Plenty of lovely food, nice gifts,...More

Thank pdunford
Response from Vikas S, General Manager at Best Western Reigate Manor HotelResponded 1 week ago

Dear pdunford, Thank you for writing a review and passing on you feedback. I am delighted to read that you had a good time with us on Christmas day and you were happy with the food and atmosphere on the day. We look forward to...More

Reviewed 4 weeks ago via mobile

Arrived to be told by the receptionist there were a number of functions on tonight and there would possibly be loud music until 1am.. this was the first we had been told about it - it was not mentioned when I booked a week ago....More

Thank Suza1
Response from Vikas S, General Manager at Best Western Reigate Manor HotelResponded 1 week ago

Dear Suza1, Thank you for providing us your feedback. I offer my sincerest apologise for the shortfall of service on this occasion. Comments you have made are certainly not indicative of the high standards of service we provide here at Reigate Manor and I can...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$83 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$83 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (30)
Room & Suite (12)
Dining (6)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
CatnStu
2 April 2017|
AnswerShow all 7 answers
Response from rachel g | Reviewed this property |
Hi The bridal suite is very nice with a four poster bed
0
Votes
DMVC63
15 January 2017|
AnswerShow all 3 answers
Response from David B | Reviewed this property |
To be honest I am not sure whether the Reigate Manor has regular dinner/dances - However near the top of Reigate Hill there is a restaurant called the Bridge House and many years ago it was famous for it's dinner/dances... More
1
Vote
Carol C
15 October 2016|
AnswerShow all 7 answers
Response from Seayeaitch | Reviewed this property |
You will need to talk with the Manager, the car park is not very big so I doubt that you will be allowed
0
Votes
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12
Room Tips
"Room 401 is a must for special occasion"
Read review
"Get rooms in the newer section rooms 100-200 as they are not as dated as the rooms 300, and are more spacious"
Read review
"They do have events, but one that took place when I was staying did not go on too late."
Read review
"Stay elsewhere"
Read review
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