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Premier Inn Epsom Central Hotel

#2 of 6 Hotels in Epsom
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Premier Inn Epsom Central Hotel
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435 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Eastbourne, United Kingdom
Reviewed 29 January 2016

Friendly staff, immaculately clean and comfy bed. Ideally situated and no traffic noise. Will stay here again has its hard to find a good hotel in this area. The bar and restaurant is good value and free wi fi too. very relaxing night thank you

Review collected in partnership with premierinn.com
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Helpful?
Thank Richardlawre
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review

Thank you very much for reviewing your recent stay with us. I am pleased to hear that we met all your needs through our friendly staff, immaculately clean and comfy bed, good value bar and restaurant and free wifi facility. I am also delighted to hear that you would recommend our hotel to anyone as a great place to stay...

A TripAdvisor Member
2 reviews
Reviewed 28 January 2016

We only stayed one night and will definitely stay again. it was a more comfortable stay than our last trip where we stayed in a 5* West End hotel in London. The staff were first class, good food, best bed ever; all in all a pleasurable stay.

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Helpful?
Thank A TripAdvisor Member
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review

Thank you for taking time to give us feedback on your recent stay with us. I am pleased to hear that you had a pleasurable stay and that you will definitely stay again. The team here at Epsom Central Premier Inn hotel are always striving to exceed our guests' expectations and help all our guests to feel brilliant through a...

epsom
Reviewed 25 January 2016

I am a student nurse on a low income. I paid £97 for a room that was absolutely freezing. I had to keep my coat on the entire time that I wasn't in bed even though the heater was on full. The following morning I was told that I should've asked for a plug in heater. I shouldn't have needed...

Review collected in partnership with premierinn.com
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Helpful?
Thank 109mrneil
WhitbreadHotels, Online Customer Service at Premier Inn Epsom Central Hotel, responded to this review

Hi 109mrneil Thanks for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and I'm really sorry your stay was less than relaxing. Your experience was far below our usual high standards and please be assured your feedback will be followed...

East Sussex, United Kingdom
Reviewed 25 January 2016

Great over night accommodation - clean and did the job! V quiet / spare pillows / comfy bed! Breakfast was plentiful! Staff very helpful - easy check in / check out - would certainly use again - great location

Review collected in partnership with premierinn.com
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Helpful?
Thank haytermrjames
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review

Thank you for taking time to review your recent stay with us. I am pleased to hear that your stay was simply great and that you would certainly stay with us again in future. Here at Premier Inn Epsom Central, our aim is to help our guests feel brilliant through a great night’s sleep. I am happy to hear that...

England, United Kingdom
Reviewed 23 January 2016

This is my second visit, the last one being almost two years ago. The hotel is a few minutes walk from the town centre, has parking and offers clean pleasant rooms at reasonable prices. This time I was on the ground floor, had a large room with all the normal amenities associated with a hotel room (en-suite, TV, hairdryer, tea/coffee)....

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Helpful?
Thank MrandMrsICHBI
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review

Thank you for choosing to return to our hotel. I am glad to hear that the staff were warm and friendly and that your room had all the normal amenities you expect from a hotel. I look forward to welcoming you back soon for yet another great stay. Regards, Marta T.

Leeds, United Kingdom
Reviewed 19 January 2016

I regularly use Premier Inn hotels and am usually happy with the standard of the rooms and the customer service. However on this occasion this hotel failed to live up to usual standards on both fronts. The receptionist appeared to have been to the Basil Fawlty school of charm! When I arrived there was an argument going on in reception...

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Helpful?
Thank Lindsay H
WhitbreadHotels, Online Customer Services at Premier Inn Epsom Central Hotel, responded to this review

Hi Lindsay H Thanks for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and I'm really sorry your stay was less than relaxing. Your experience was far below our usual high standards and please be assured that your feedback will...

Richmond, United Kingdom
Reviewed 9 January 2016

I had arrived early so was not expecting a room to be ready, but the receptionist gave me a choice!! The original allocated room was large, functional, with a big comfortable bed and good sized bathroom. It was well equipped with two armchairs at the window. I went to the adjacent pub for lunch, which was also really friendly. We...

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Helpful?
Thank 30Fab
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review

Thank you for your comments. I am pleased to hear that everything worked out perferctly for you on your recent stay with us. Here at Premier Inn Epsom Central hotel, our staff are always striving to exceed our guests' expectations. I am happy to hear that on this occassion, we have been able to do so. Thank you once again...

Chelmsford
Reviewed 2 January 2016

My stay was brilliant; very comfortable, clean & relaxed! I would stay again. Perhaps ask for additional tea bags etc upon check in if you like your refreshments like myself, but only a minor thing. Enjoy!

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Helpful?
Thank SoSophieonline
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review

Thank you for taking time to give us feedback on your recent stay with us. I am pleased to hear that we were able to meet your expectations and that you would stay again. The team here at Epsom Central Premier Inn hotel are always striving to exceed our guests' expectations and help all our guests to feel brilliant through...

Isle of Bute, United Kingdom
Reviewed 31 December 2015

Stayed here for Twixmas with the kids and had room number 4. Very spacious room and great facilities. For £35 a night early booking for 2 adults and two kids, I think that it is excellent. The room was very clean, the bed was very comfortable and the en suite facilities were just as good. 24hr reception ensures your security...

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Helpful?
Thank Tim C
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review

Thank you for choosing to stay with us over Christmas. I am pleased to hear that you were comfortable and that the room facilities were great for you and your family. Thank you once again for a five star rating on Tripadvisor and for recommending our hotel. I look forward to welcoming you back in future. Regards, Marta T.

Bournemouth, United Kingdom
Reviewed 29 December 2015

We have stayed at this Premier Inn on several occasions. It is perfectly sited for all our requirements in Epsom. The staff were once again extremely friendly and helpful - full marks! With this type of accommodation you receive a functional room and that is all that is required. Mild criticism: bedroom carpets required vacuuming around the edges in places...

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Helpful?
Thank Rowland H
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review

Thank you for your feedback on your recent Christmas visit. I am glad to hear that our hotel was perfectly sited for all your requirements and that our staff were extremely friendly and helpful. Here at Premier Inn Epsom Central hotel, we extremely value our guest's feedback and suggestions. It really matters to us that our guests enjoy every aspect...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Experience drama at the Playhouse round the corner or from the grandstand at Epsom Racecourse ... more   less 

Additional Information about Premier Inn Epsom Central Hotel

Address: 2-4 St. Margaret Drive | Off Dorking Road, Epsom KT18 7LB, England
Region: United Kingdom > England > Surrey > Epsom
Price Range: €76 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Epsom Central Hotel 3*
Number of rooms: 58
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Also Known As:
Premier Inn Epsom Central Hotel Epsom
Premier Inn Epsom Central Hotel Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Epsom Central Hotel staff and other travellers.
3 questions
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Northampton, United Kingdom
2 months ago

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Questions? Get answers from Premier Inn Epsom Central Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room at the front of the hotel which was quiet.”
Devondizzy50, 1 Mar 2017 | Read review
“A first floor room is preferred as you dont hear the person above stomping around”
Soniahart, 29 Jan 2017 | Read review
“front of hotel can be a little noisy due to pub out side but after that closes its very quiet”
gbowden71, 8 Oct 2016 | Read review
“Choose the top floor”
Stagger, 25 Sep 2016 | Read review
“ALL rooms are the same”
sandracD9221WW, 13 Aug 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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