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Holiday Inn Express London Croydon

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Holiday Inn Express London Croydon
Holiday Inn Express London Croydon
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779 Reviews from our TripAdvisor Community

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Showing 563: English reviews
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Chennai
Reviewed yesterday NEW

Provides a comfy stay at the heart of Croydon. Quite near the East Croydon station. The hotel is situated almost at market place where you can find eateries and also the High Street. The room was very spacious with all facilities. Offered continental break fast spread. Service was very good.

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Helpful?
Thank SatishSvn
City of London, United Kingdom
Reviewed 1 week ago via mobile

Really good customer service and Adan was stunning! Good value and clean lovely atmosphere! Very welcoming and friendly I would recommend to anyone. Good breakfast................bathroom very nice. Powerful shower

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1Thank tch8711
Aylesbury, United Kingdom
Reviewed 2 weeks ago

We stayed here in January 2017 and were disappointed. The room on our first visit was not that good. My wife cut her head on the soap dispenser in teh shower unit, and had to be taken to A & E. The hotel is in refurbishment mode and a lot of the floors smell of paint. The rooms are grubby...

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Helpful?
Thank Sanjay G
IHGService, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Sanjay G, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our our room condition and bathroom...

Reviewed 3 weeks ago via mobile

Clean spacious rooms with everything you need & want, staff very friendly and helpful, hotel in middle of shops ,restaurants , takeaways & public transport, breakfast good standard & relaxed atmosphere

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Thank Steven S
England, United Kingdom
Reviewed 22 January 2017

Parking is impossible outside hotel but local multi storey car parks nearby and discounted by the hotel. We stayed on first floor, room clean and tidy, but no toiletries supplied although you can ask.. windows need replacing as they are metal framed and emtremely cold in mid January.. also let a lot of outside noise in. We stayed when there...

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Helpful?
Thank harrid982
IHGService, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear harrid982, Thank you for your feedback regarding your stay at Holiday Inn Express London - Croydon, UK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness, bed and internet service. However, we’re sorry we fell below your expectation regarding the toiletries, windows and the construction...

Reviewed 13 January 2017 via mobile

Drawbacks: very bad facilities (red signs on the carpet, very noisy air condition for the heating, plastic cases for the hand soap and toilet paper which fall down when you just touch them. Positives: Rich breakfast

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Helpful?
Thank john s
IHGService, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear john s, Thank you so much for your review of our hotel. We are glad you liked the breakfast selections we offer. On the other hand, we are sorry you were not satisfied with the condition of our facilities and the noise which affected your stay. We highly value views, opinions and feedback from our guests, as this allows...

Leicester, United Kingdom
Reviewed 7 January 2017

Everything as you would expect from the brand but with almost no parking (15.00 per day if you get one of the 6 spaces) and tucked away up an uninspiring alley. Having said that then Croydon is also an uninspiring place, so this was a little oasis in that concrete jungle.

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Helpful?
Thank RodBint
managerex, Front Office Manager at Holiday Inn Express London Croydon, responded to this review

Dear RodBint Thank you for taking the time to write a review about your recent stay with us. As stated on our website, we do have limited parking spaces available onsite, on a first come first served basis. The car park we do recommend to all of our guests is the Q-Park, which is only a couple of minutes walking...

Reviewed 14 December 2016 via mobile

Stayed two nights in December. Upon arrival I was as given 3 different keys to a room and talked to like I was an idiot by the manager because none of them worked. I was then I was transferred into a twin room when I booked a double. Will not be stopping here again.

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3Thank Ed O
Swansea, United Kingdom
Reviewed 6 December 2016

Awful stay whilst in London.....avoid with a barge pole. Strong smell of paint gave us a headache and when we went to reception, they had only one other room that the window wouldn't close and it was freezing! To top it off, it took 15 minutes to check in as the room card machine didn't work properly. Freshly painted, with...

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2Thank Craig F
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Sir, We apologize for your recent experience as are currently undergoing a refurbishment program of the rooms and changing carpets. We are doing an overhaul of the issues raised as part of the refurbishment to improve the service and do hope you would return in the near future.

Berkshire
Reviewed 5 December 2016

It's a Holiday Inn Express, so you know what to expect. Light, clean but basic rooms, normally no bar / restaurant but this one DOES have a bar. It's down an alleyway in the centre of Croydon so parking is limited, so check if they have space or go to one of the many local carparks. They found space for...

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Thank Grahampm

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Express London Croydon is the ideal location for business and leisure travellers visiting Croydon, only 15 mins from Central London by train. The hotel boasts 156 contemporary style, air-conditioned, en-suite bedrooms each with high speed internet access offering guests a comfortable and connected stay .After a great night’s sleep, they enjoy our FREE Hot buffet breakfast All this is coupled with conference facilities for up to 70 people on a dedicated floor. WiFi in the lobby area is free to all guests. ... more   less 

Additional Information about Holiday Inn Express London Croydon

Address: 1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: €59 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London Croydon 3*
Number of rooms: 156
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Also Known As:
Holiday Inn Express London Croydon Hotel Croydon
Express London Croydon
London Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London Croydon staff and other travellers.
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Liverpool, United Kingdom
Chennai (Madras), India
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express London Croydon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Preferable to take floors above 5th floor for a good view of the town”
 of 5 bubbles SatishSvn, 26 Feb 2017 | Read review
“Difficult as we had a room on 6th floor which was okish but not brilliant”
 of 5 bubbles SanjayG471, 8 Feb 2017 | Read review
“Not lower rooms due to outside noise.. not sure when construction works will finish”
 of 5 bubbles harrid982, 22 Jan 2017 | Read review
“Not ones that have been recently painted. Don't take the risk, book elsewhere.....”
 of 5 bubbles CraigF865, 6 Dec 2016 | Read review
“Don't even consider booking at this hotel !!!”
 of 5 bubbles guye891, 29 Nov 2016 | Read review
5 of 5