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Hallmark Hotel Croydon Aerodrome

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Hallmark Hotel Croydon Aerodrome
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571 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Hotel Croydon Aerodrome
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Showing 559: English reviews
London, United Kingdom
Reviewed 18 October 2016 via mobile

Really nice hotel, bit limited on the car parking tho. Reception nice, staff friendly. Room on 5th floor, lift way too small, and a very unnerving jolt when it stopped. Didn't go in it again. Lovely big room and big bed but zipped together so join not comfortable today in the middle. Couldn't ring reception as phone not working. Went...

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Helpful?
Thank Trever L
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the helpful feedback and for pointing out where we can improve. We hope to see you back with us again very soon.

Surrey, UK
Reviewed 17 October 2016 via mobile

Stayed for one night, room was nothing like the pictures! Small room, quite cramped. Bed was an ok size and quite comfy, bathroom pretty small! No air con so gets very hot! Not worth the value for money, stayed in cheaper hotels with better rooms and more facilities. Restaurant & Bar area are nice & modern. Hotel is located on...

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Helpful?
Thank LoveaHoliday86
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your helpful review. We do have pictures of all of our room types on our website so I am unsure where the confusion has arisen. Hopefully you will visit us again in the near future.

London, United Kingdom
Reviewed 17 October 2016

Double rooms are tiny, with bed pushed against two walls. Do not consider this as a double occupancy room when one person cannot get out of the bed without climbing over the other. Receptionist was very helpful, however some of our party had to ask for different rooms as ones originally given smelt of damp and were dirty. Tried to...

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Helpful?
Thank 720jackson5
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

I am very sorry that you had such a poor experience. I am shocked at your feedback, waiting times like you have described and one staff on a breakfast shift are not how we operate and I assure you not our usual standard. I sincerely hope that you will contact me directly so I can look into these comments in...

Reviewed 16 October 2016 via mobile

Had to stay here for four weeks for business, can not fault the hotel at all, staff are extremely helpful and always offer excellent service! Rooms are also very good for the price. Onto the fourth week now and can not fault the hotel one bit, only down side is my whole team got upgraded but me other then that...

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Helpful?
Thank Jack T
Braintree, United Kingdom
Reviewed 16 October 2016

The hotel itself, was comfortable and welcoming, the staff were friendly and always happy to help, my room was slightly on the small side, i think the bathroom didnt need to be as big as it was, but then thats down to the architects that originally did the plans, would have given the room, a bit more space, located on...

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Helpful?
Thank Metpol1
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your review and I regret that not all was to your liking. The menu's were agreed through the organisers of the course so perhaps would be a good idea to also feedback via them your thoughts. Thank you for your generally positive comments and for highlighting where we could improve in the future.

Manchester, United Kingdom
Reviewed 12 October 2016 via mobile

The room itself faced the road and was at the end of the hotel. The side windows curtains didn't fit the window (too short), so despite it being night time, light streamed in from the outside lights, and I ended up stuffing pillows in the gap to block the light. The road noise outside was quite loud, and it almost...

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Helpful?
Thank BouncyBrian
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

I agree, this is unacceptable and I sincerely apologise that we let this happen. Hopefully you will contact us directly so we can work to improve your lasting impression of us. Thank you letting us know.

Essex, United Kingdom
Reviewed 12 October 2016 via mobile

I visited this Hotel as I needed to stay one night in Croydon. Most of the other city centre Hotels were fully booked so I decided to stay here as it did offer on site car parking. I arrived and parked my car but before I even got out I had two BT vans pull in and park each side...

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Helpful?
Thank derekv2016
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your review. I am pleased that we were able to upgrade your free of charge. I am sorry you find us to be out of your preferred price bracket, we do sit very competitively against the four star market and actually often cheaper than town centre when you take into account the complimentary car parking.

England
Reviewed 11 October 2016

Stayed for a weekend. Room very nice and clean, Staff very nice also especially Scophia on Reception who gave me a very warm welcome upon arrival. Traffic was quite loud but understand it cant be helped Will definitely stay there again.

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Helpful?
Thank danielevans19
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the positive review, it is great to learn that you enjoyed your visit, hopefully we will see you again in the near future.

TONBRIDGE
Reviewed 11 October 2016

Booked this hotel through Super Breaks which advertised free cream tea on arrival, expecting just pot of tea and a scone we where pleasantly surprised as we had a wonderful spread with scones cream cakes and presented beautifully. Staff very friendly and helpful, room lovely, great breakfast great atmosphere in the lounge area, with plenty of comfortable furniture, will defiantly...

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Helpful?
Thank EVE07Tonbridge
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Great to read that you enjoyed your visit! Hopefully you will be back again soon.

Leicester, United Kingdom
Reviewed 11 October 2016 via mobile

Another great stay at this hotel. Room was excellent and the breakfast was lovely. Good location for London. Staff are very friendly. Across the road are some eating places if not eating in the hotel. Well worth a try.

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Helpful?
Thank Iain C
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the great review! Hopefully we will see you return again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The transformation continues - the £2 million refurbishment at Hallmark Croydon, formerly the Aerodrome, is gathering pace. Originally built in 1928 to serve the airport, it has a well loved heritage in Surrey. Alongside the 50 newly designed bedrooms, the stunning lobby, stylish lounge bar and Brasserie are beginning to take shape with completion due at the end of October. Need a meeting venue? For those organising meetings and events, Hallmark Hotel in Croydon offers a range of delightful rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Relax in one of 110 bedrooms or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the Brasserie. Whatever your taste, we're sure to offer something for everyone. When the workday is done, why not unwind in the Nuffield Health with an energetic workout, exercise class, relax in the jacuzzi or a quick dip in the pool - situated across the road from the hotel! Residents benefit from FREE access to the club. ... more   less 

Additional Information about Hallmark Hotel Croydon Aerodrome

Address: 680 Purley Way, Croydon CR9 4LT, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: €61 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Croydon Aerodrome 4*
Number of rooms: 110
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Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel
Hotel Style:
#1 Luxury Hotel in Croydon
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Croydon Aerodrome staff and other travellers.
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Questions? Get answers from Hallmark Hotel Croydon Aerodrome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At the back away from very busy road, but not internally face on a court yard with loud ventilation apparatus.”
 of 5 bubbles debbieK2303PJ, 13 Feb 2017 | Read review
“Any room is good windows are all sound proofing”
 of 5 bubbles moodyfairy, 5 Feb 2017 | Read review
“Probably not on the front of the hotel due to a busy duel carrigway.”
 of 5 bubbles SacredQ, 4 Feb 2017 | Read review
“Deluxe rooms are great value for money”
 of 5 bubbles JessieS226, 2 Feb 2017 | Read review
“Corner room was very large with 3 windows”
 of 5 bubbles Hilary2512, 2 Feb 2017 | Read review
5 of 5