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Hallmark Hotel Croydon Aerodrome

2.3 km from Croydon centre
  • Free Wifi
  • Free Parking
  • Restaurant
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680 Purley Way, Croydon CR9 4LT, England
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571 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Hotel Croydon Aerodrome
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Showing 559: English reviews
Reviewed 17 January 2017 via mobile

Unfortunately this hotel is in need of some pretty basic maintenance in rooms. Lacking in attention to detail in n most areas. During my stay basic checks in rooms and restaurant were not being made. Several customers verbalising their thoughts this morning when I went for breakfast. Considering my stay last night was £61 which was not VFM. Tonight's price...

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Helpful?
Thank Lucy G
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

I am sorry Lucy that all was not as it should have been, I hope you addressed any concerns with us directly so we could address them with you directly. Would you please contact me directly at the hotel so I can work to improve your lasting impression of us.

Reviewed 16 January 2017 via mobile

If you're looking for quality at a reasonable price this IS NOT the place to stay . Room 49 in this hotel can only be described as resembling the smell of a public toilet . I requested a move and am now in a room that I can only describe as a rabbit hutch . There is only access to...

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Helpful?
1Thank Gus G
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Obviously we fell well short of your expectations and I am very concerned that we could not meet your needs and fell so far short of our service promises. I will contact you directly so we can hopefully improve your lasting impression of us. We would never wish our guests to leave us so upset and I assure you we...

London
Reviewed 16 January 2017

Had a one night stop over for business, the hotel is just outside of Croydon - but much better value than the big branded hotels in the centre. Great modern room, staff in the bar and restaurant very welcoming and meals perfect. I will be back next week.

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Helpful?
Thank shaunvl
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

What a great review, thank you so much for taking the time to give us your positive feedback.

Reviewed 16 January 2017 via mobile

I liked the hotel. It has old charm, however rooms are quite modern. General cleanliness is quite good aswell. Bathroom is very spacious. Staff was polite and helpful. The only problem is the area around the Hotel Nothing to do/see, and 1 hr to Central London

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Helpful?
Thank young1177
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your positive review, hopefully you will continue to visit us throughout 2017!

London, United Kingdom
Reviewed 15 January 2017 via mobile

Went here arranged by friends for a mass girlie catch up if mums. The staff were friendly and tried their best for us. There was quite a lot of food. Coffee came in jugs, and jugs of hot water, and we picked our tea bags of choice from a display box. There were a lot of sweet things in relation...

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Helpful?
Thank Hernehiller
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thanks for the great review and balanced comments, hopefully you will be back to see us again very soon.

Gloucester, United Kingdom
Reviewed 12 January 2017

good accommodation in a lovely looking hotel well worth having the buffet breakfast and the service was to a good standard with free parking which is hard to find around the London area ... would look at booking again if in the area but check that the room size booked is what is given

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Helpful?
Thank hurdle_i
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the positive review and for taking the time to let us know your thoughts! Hopefully we will see you back with us again in the very near future.

Reviewed 8 January 2017 via mobile

I have been to many 4 stars hotels and this wasn't up to the standards of any of them . I don't even know where to start. The food was very bad and tasted like frozen ready made food and they charge ridiculous money for that. The room i was in was supposely a "Suite" by name but was more...

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Helpful?
Thank Fatima C
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Such a disappointment to receive this review. I will message you directly regarding your stay as I really want to get to the bottom of this unusual feedback. I have been on our website and the image and description of our suites are correct and accurate. Our food is priced to be beyond competitive within not only our market but...

Worcestershire, United Kingdom
Reviewed 8 January 2017

Nice welcome, good parking. Nice room. Staff in particular are very nice, all would greet you as you walked round. Couple of minor criticisms, the bathroom though clean could do with a refresh, looks a bit tired. It all worked though. This is being really picky but the toilet roll holder is far too low, fine when sitting but when...

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Helpful?
Thank bodenseetoggenburg
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the great review and helpful feedback. Fantastic to learn you enjoyed your visit and we hope to see you again very soon!

Dulverton, United Kingdom
Reviewed 7 January 2017

Good budget hotel offering easy access to Central London. Can be noisy with the A23 running directly outside. Food is not bad but a bit pricey for what is served. Rooms ok but not all have air conditioning. But ok if you are on business and passing through. Car parking provided, which is a benefit but if you have no...

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Helpful?
Thank Malcolm B
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the constructive review, good to learn that overall you enjoyed your visit and thank you for pointing out where we fell slightly short. We hope to see you again very soon.

Aberdare, United Kingdom
Reviewed 7 January 2017

what a brilliant time we had at the hallmark hotel Croydon all staff were polite and very helpful food was cooked to perfection [now on diet] room was cosy and clean santa was a nice touch my wife and myself would like to say a big thank you to all staff whom worked hard over the xmas weekend and give...

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Helpful?
Thank andrewparkin107
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Dear Andrew & Mary, thank you so much for posting this review, it is great for the team to learn that they got it right for you! Hope to see you again in 2017.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The transformation continues - the £2 million refurbishment at Hallmark Croydon, formerly the Aerodrome, is gathering pace. Originally built in 1928 to serve the airport, it has a well loved heritage in Surrey. Alongside the 50 newly designed bedrooms, the stunning lobby, stylish lounge bar and Brasserie are beginning to take shape with completion due at the end of October. Need a meeting venue? For those organising meetings and events, Hallmark Hotel in Croydon offers a range of delightful rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Relax in one of 110 bedrooms or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the Brasserie. Whatever your taste, we're sure to offer something for everyone. When the workday is done, why not unwind in the Nuffield Health with an energetic workout, exercise class, relax in the jacuzzi or a quick dip in the pool - situated across the road from the hotel! Residents benefit from FREE access to the club. ... more   less 

Additional Information about Hallmark Hotel Croydon Aerodrome

Address: 680 Purley Way, Croydon CR9 4LT, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: €61 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Croydon Aerodrome 4*
Number of rooms: 110
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Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel
Hotel Style:
#1 Luxury Hotel in Croydon
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Croydon Aerodrome staff and other travellers.
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Questions? Get answers from Hallmark Hotel Croydon Aerodrome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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