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3/12/2017 4/12/2017
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    Russ Hill Hotel

    Russ Hill, Charlwood, Horley RH6 0EL, England
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    3/12/2017 4/12/2017
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    US$57
    US$48
    SAVE US$9
    US$50
    US$52
    Traveller (478)
    Room & Suite (123)
    Dining (8)
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    Overview
    • Excellent3%
    • Very good12%
    • Average22%
    • Poor16%
    • Terrible47%
    1 week ago
    “If Big Improvements Are Made Then It's Worth Coming Back”
    1 week ago
    “We shall not return”
    Public Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Bar/Lounge
    Accessible rooms
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,331)
    There are newer reviews for Russ Hill Hotel
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    11 - 15 of 2,304 reviews

    Reviewed 4 weeks ago via mobile

    We bookes this through thomas cook for one night stay before we flew from gatwick. We had read a lot of bad reviews so were a bit worried as leaving our car here. When we arrived the car park was covered in cameras which put...More

    3  Thank Daisy A
    Response from RussHillManager, Guest Relations Manager at Russ Hill HotelResponded 3 weeks ago

    Thank you for your comments, we are glad you found your room clean.

    Reviewed 4 weeks ago

    We stayed at the Russ Hill last night after arriving into Gatwick after 2 weeks holiday. We arrived at the hotel at approx 2am and we given a friendly welcome and checked in with ease. We were given room 630 which was a family room...More

    2  Thank Natalie P
    Response from RussHillManager, Guest Relations Manager at Russ Hill HotelResponded 4 weeks ago

    Thank you for your comments, we are glad you enjoyed your stay

    Reviewed 4 weeks ago via mobile

    Stayed here this week and was unimpressed with the hotel.Looks shabby from the outside and nothing changes when you are inside.My room was small and tatty.Dirty carpet and just a general feeling of uncleanliness.Shower was poor and barely enough power to get a wash.Tv was...More

    1  Thank IanPLancashire
    Response from RussHillManager, Guest Relations Manager at Russ Hill HotelResponded 4 weeks ago

    Thank you for your comments

    Reviewed 17 October 2017

    The rooms were very basic & small. My bed was uncomfortable & pillows very soft. The curtains wouldn't close fully. Just had room for bed, table & chair with small shelf with kettle on, two tea bags with two milks. There was a small room...More

    2  Thank Jane B
    Response from RussHillManager, Guest Relations Manager at Russ Hill HotelResponded 4 weeks ago

    Thank you for your comments, we apologise you were unhappy with your stay. The hotel does not offer portering service, however if assistance is requested we will always ask a staff member to assist

    Reviewed 17 October 2017 via mobile

    As many mentioned we stayed at Russ Hill for the convenience of leaving the car while on holiday. An impersonal place probably as most in transit. Room clean and adequate but window-less so just ok for overnight. However, the food was poor. Just cheap and...More

    2  Thank quetze
    Response from RussHillManager, Guest Relations Manager at Russ Hill HotelResponded 4 weeks ago

    Thank you for your comments, we are glad you found your room clean.

    BLOC Hotel Gatwick Airport
    3,249 reviews
    #7 of 28 hotels in Crawley
    5.9 km
     
    Sofitel London Gatwick
    8,000 reviews
    #3 of 28 hotels in Crawley
    5.2 km
     
    Premier Inn London Gatwick Airport (North Terminal) Hotel
    11,840 reviews
    #1 of 28 hotels in Crawley
    5.2 km
     
    Hampton by Hilton London Gatwick Airport
    2,922 reviews
    #8 of 28 hotels in Crawley
    5.0 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$46 - US$70 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 190
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Hotels.com, Hotwire, getaroom.com, Travelocity, Evoline ltd, Orbitz, Cancelon, HotelQuickly, TripOnline SA and Cheap Tickets so you can book your Russ Hill Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Surrey >
    • Horley >
    • Charlwood
    • Also Known As
    • Russ Hill Charlwood ,
    • Hotel Russ Hill ,
    • Russ Hill Hotel Gatwick
    Add Photo Photos
    Traveller (478)
    Room & Suite (123)
    Dining (8)
    Hotel & Grounds (304)
    Bathroom (52)
    Family and Play Areas (1)
    Nearby
    Sofitel London Gatwick
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    5.25 km away
     
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    5.88 km away
     
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    5.05 km away
     
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    Ask a question
    Questions & Answers
    Leo M
    14 October 2017|
    Answer
    Response from Craig F | Reviewed this property |
    There is some wifi in public areas but not in rooms.
    0
    Votes
    David B
    29 September 2017|
    AnswerShow all 4 answers
    Response from Mike D | Reviewed this property |
    Yes
    0
    Votes
    sharonstaustell
    27 September 2017|
    AnswerShow all 3 answers
    Response from Mannski13_12 | Reviewed this property |
    you will need to discuss this directly with the hotel
    1
    Vote
    Room Tips
    "Don't go there!"
    Read review
    "no comment, we only used the room for sleeping."
    Read review
    "Ask if room has a window. There is no lift and lots of stairs."
    Read review
    "Book another hotel"
    Read review
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