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The Crown Hotel

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Traveller (97)
Room & Suite (42)
Dining (2)
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Overview
  • Excellent11%
  • Very good19%
  • Average13%
  • Poor18%
  • Terrible39%
4 days ago
“Fairly basic but value for money”
2 weeks ago
“Shambolic....to say the least”
AMENITIES
Public Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
Meeting Rooms
Breakfast included
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (354)
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Traveller rating
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68
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64
133
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LanguageEnglish
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64
133
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1 - 5 of 353 reviews
Reviewed 2 days ago

Booked this hotel for a 2 nights stay. Was a little dubious due to all the negative reviews however I thought I'd see for myself. The hotel does need a little TLC and is looking dated however up on check in we were greeted by...More

Thank Suze49999
Response from Adam J, Guest Relations Manager at The Crown HotelResponded yesterday

Good evening Thank you for your review of our hotel. Your comments have been passed on to management and we are delighted you had an enjoyable stay. Kindest regards.

Reviewed 4 days ago

This hotel could do with some refurbishment, particularly around the Reception area, although our room and bathroom were generally clean and comfortable, which was all we needed for a brief overnight stay.

Thank MarieCMT
Response from Adam J, Public Relations Manager at The Crown HotelResponded 3 days ago

Hi MarieCMT Thank you for your review of the Crown Hotel Stone. We continue to strive to give our customers the best possible service and our new staff team are working hard to improve the Hotel. Kindest regards.

Reviewed 1 week ago via mobile

The building is a really nice old building with stained glass windows. Staff very friendly and kind. Unfortunately we only had one set of towels between 2 of us and we didn't realise until it was a bit late to go and ask for more,...More

Thank NxJewell
Response from Adam J, Guest Relations Manager at The Crown HotelResponded 5 days ago

Hi NxJewell! Thank you for your comments about the Crown Hotel Stone. We are currently in the process of opening our restaurant and hopefully if you stay with us again in the future you can join us for an evening meal. We have staff on...More

Reviewed 1 week ago

I stayed at this place with 2 freinds, we booked a room each. The hotel looks okay from the outside. That is as good as it gets. My room was in the Lodge, through a carpark at the back. The room was sparse but clean....More

Thank Richard Y
Response from Adam J, Public Relations Manager at The Crown HotelResponded 1 week ago

Good evening Richard, I am sorry to hear about your experience with the Crown Hotel. Please be assured that the new management and staff team are working hard to improve the rooms and overall experience for guests whilst staying with us. The member of staff...More

Reviewed 1 week ago via mobile

After visiting the hotel for a charity event, I can confidently say that members of staff here are very pleasant and accommodating, the hotel itself is very nicely presented from what I have seen. Very customer focused and would happily use the hotel for a...More

1  Thank Lauren B
Response from Adam J, Public Relations Manager at The Crown HotelResponded 1 week ago

Hi Lauren B! Thank you for your comments regarding your fundraising event held at the Crown Hotel. We are pleased the evening was a huge success and look forward to hopefully seeing you all again at your next charity night! Kind regards.

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$49 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$49 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (97)
Room & Suite (42)
Dining (2)
Questions & Answers
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Mark T
10 December 2017|
Answer
Response from redkiteuser | Reviewed this property |
They gave them to themselves ....... to be fair there isn’t a negative star rating system
0
Votes
Mark T
9 December 2017|
AnswerShow all 8 answers
Response from johninfrance75 | Reviewed this property |
Don't ever go there again. It is really important to read all the Trip Advisors reviews, discount the top 5% and the bottom 5%, and take the average view after that and book on those results. Personally I would never stay... More
2
Votes
brenmacStafford
10 March 2015|
AnswerShow all 3 answers
Response from qqq007 | Reviewed this property |
Dirty place
3
Votes
Room Tips
"Ask for the lads they are a wonderful duo"
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"get another hotel"
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"Look elsewhere"
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"For the best room try somewhere else"
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