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Bank House

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517 Reviews from our TripAdvisor Community

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Showing 514: English reviews
Barbados
Reviewed 22 September 2016

We enjoyed our overnight stay here, we stayed in the punk room with its very quirky decor! The room was clean with good amenities, the bed was very comfortable and we had a tasty cooked breakfast. The owner was very friendly and gave us helpful advice on local walks and places to eat. The only reason I haven't given it...

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Helpful?
Thank Sue S
Lynn P, Owner at Bank House, responded to this review

Thank you for your kind review of Bank House. We are delighted that you enjoyed your stay with us, we take pride in making our customers stay as pleasant as possible and are delighted when our guests are happy. Shame you held our free car park against us. It is tight to park, we appreciate that, however most of our...

Colchester, United Kingdom
Reviewed 17 September 2016 via mobile

Looking at the b&b from the outside it just looks like a normal house. When you walk in it's like your in a different time zone! :). Everything is retro, which is absolutely amazing. Staff were friendly and so helpful pointing us in the right direction for places to eat and things around the village. Our room is just wow!!!...

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Helpful?
Thank tinkers123
Lynn P, Owner at Bank House, responded to this review

Wow yourself and shut the door, your review is amazing. Thank you very much for your kind comments, we really appreciate your compliments and feel thrilled that you liked Bank House. Thanks again.

Reviewed 12 September 2016 via mobile

My husband and I stayed here on the weekend whilst visiting Alton Towers. From the moment we checked in, the service was amazing! The owners are very friendly, helpful and accommodating. Our room (the mod/British themed room) was fun and quirky and we both slept well in a bed that was bigger than the double which was described in the...

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Helpful?
Thank Sabrina W
Lynn P, Owner at Bank House, responded to this review

We feel blessed to have lovely guests like yourselves write such a glowing review. All the staff at Bank House try their best to deliver a good service and it's rewarding to read we got it right. Thank you very much for your kind review and we do hope we'll see you again.

Greenock, United Kingdom
Reviewed 5 September 2016 via mobile

Visited this hotel on Saturday night with my boyfriend and couldnt have been more impressed. The service from the owners was one of the best ive ever had! The room we stayed in (the paris themed one) was beautiful, really clean and so confortable! Loved the decor of it and the spa bath was a great little asset. Great location...

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Helpful?
Thank carls92xx
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your wonderful review of Bank House and staff. As owner drivers of the business we want to make sure our guests are always looked after and obviously we impressed you with our service. It would be our pleasure to see you lovely pair again. Once again thank you very much.

Birmingham, United Kingdom
Reviewed 31 August 2016

The room is amazing! The bathtub is so comfortable and the bed is extremely soft. The only weak point is the wifi signal is not strong while it is fast when it is connected, just sometimes connection off annoys me especially my data is run out. But overall this is fantastic place to live. The landlords are so lovely and...

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Helpful?
Thank 237,326,234
Lynn P, Owner at Bank House, responded to this review

Wow what a great review, thank you very much we really appreciate it. You were great guests and it would be our pleasure to see you again.

Cardiff, United Kingdom
Reviewed 30 August 2016 via mobile

We were very impressed with both the standard of the room and the standard of the service. We had our room upgraded from the mod room to the Bond suite free of charge upon arrival, it was excellent. Owners went through great effort to create a vegan breakfast for me (which was delicious), and to suggest local pubs that would...

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Helpful?
Thank KitY1818
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your fabulous review of Bank House and staff. I think I'll give myself a rise on the strength of your kind comments. We really appreciate you taking the time to review us and review us so highly and we do hope we'll see you again.

London, United Kingdom
Reviewed 17 August 2016

Thank you to Lyn and Bridgette from Bank House in Alton. A superb 5* B&B. We stayed in Alton as we were visiting Alton Towers for a few days for a short family break. Lyn was so welcoming, the rooms were amazing and very comfortable, light and airy. The breakfast choice was amazing, my Daughter loved the smoked salmon and...

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Helpful?
Thank claire_bev
Lynn P, Owner at Bank House, responded to this review

It was our pleasure to look after your delightful family and we'd love to see you all again. Thank you so much for your kind words and generous comments. It really means a lot to be recognised for our efforts. We enjoy our business and get to meet some super people like you. Thanks again.

Reviewed 16 August 2016

I had my birthday during my stay in Bank House and the owner, Lynn surprised me in the morning with a lovely birthday card and balloons ! It was an unforgettable birthday morning. And Lynn also drove us to the theme park since there is no passenger path along the way to the park. Also the room is clean and...

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Helpful?
Thank AgnesCai
Lynn P, Owner at Bank House, responded to this review

Thank you Agnes, for your lovely review of Bank House and your kind comments. We are delighted that you enjoyed your birthday with us. If we are aware of birthdays we try to make it a bit special for our guests so we are glad you appreciated our effort. It would be our pleasure to welcome you back for a...

London, United Kingdom
Reviewed 8 August 2016

What makes this place so special are the owners! Super friendly and really couldn't do enough for you. From check in until check out they made sure nothing was too much trouble. From dinner reservation advice to peak district tips (as well as alton towers tips), to breakfast they had everything covered and ensured our stay was one to remember....

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Helpful?
Thank Ronnie H
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your kind and flattering review. We really appreciate your kind words and hope this will help prospective visitors when they read it. All the team go out of their way to help our visitors have a comfortable and memorable stay at Bank House so we are all thrilled when lovely people like you respond with...

London, United Kingdom
Reviewed 30 July 2016

A nice little B&B offering comfortable rooms with nice ensuite bathrooms. Very tasty breakfasts including both full English and continental. Extremely helpful staff helping you travel to and from Alton Towers easily and also providing directions and menus to local pubs.

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Helpful?
Thank JonnyHarvey
Lynn P, Owner at Bank House, responded to this review

Thank you for your kind review of Bank House and its staff. We really enjoy our work and are flattered when our guests reflect this back to us in their comments. Do hope we see you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
4* Bed and Breakfast 1 mile from Alton Towers Resort. Bank House is located in the heart of Alton village and within walking distance of all of the pubs/restaurants. All rooms are themed and en-suite with freesat tv/dvd, tea/coffee making facilities, fridge and hairdryers. Four poster rooms have whirlpool baths. We offer Champagne, Sparkling wine, chocolates, flowers etc for special occasions, prices on application. Free on-site parking and the bus to Alton Towers stops outside. ... more   less 

Additional Information about Bank House

Address: Bank House Smithy Bank, Alton ST10 4AD, England
Region: United Kingdom > England > Staffordshire > Alton
Price Range: €102 - €105 (Based on Average Rates for a Standard Room)
Number of rooms: 6
Reservation Options:
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Also Known As:
Bank House Hotel Alton
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Questions & Answers

Here's what travellers have asked, with answers from Bank House staff and other travellers.
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Questions? Get answers from Bank House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bond room is great!”
 of 5 bubbles emmaw586, 30 Oct 2016 | Read review
“Choose the room with bathtub, it is just luxury life”
 of 5 bubbles 237326234, 31 Aug 2016 | Read review
“All rooms are themed and are superb.”
 of 5 bubbles shirleywhirleystoke, 8 Mar 2016 | Read review
“They all have different themes, but all are very good sizes & you will not be disapointed.”
 of 5 bubbles DannyBoy20, 13 Dec 2015 | Read review
“mods room is all we saw but would reccomend”
 of 5 bubbles ana211, 23 Jun 2015 | Read review
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