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Alton Towers Hotel

Traveller (1169)
Room & Suite (239)
Dining (27)
About
Location
Cleanliness
Service
Value
This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure! Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars.
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Property amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Hidden Gems
Quirky Hotels
HOTEL CLASS
Location
Full view
51Somewhat walkable
Grade: 51 out of 100
144Restaurantswithin 10 km
42Attractionswithin 10 km
Reviews & more
3,027Reviews
1,191Photos
85Q+A
100Room tips
Traveller rating
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  • 189
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Popular mentions
We’ve done quite a few Santa sleepovers at other Merlin hotels which have been great so had high expectations. The Alton towers Santa sleep over is excellent value for money with so much to do and included (theme park, water park, Santa experience, panto, mini golf, breakfast
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We go quite regular to Alton towers , hotel is beautiful ,clean and great to just look around , entertainment is really good and worth checking out . Food is so nice and reasonably priced same as drinks in bar .
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Response from AltonTowersCS, Customer Services at Alton Towers Hotel
Responded 1 week ago
Dear Dan C, Thank you for your glowing review. It's wonderful to hear how much you had a great time with us. Thank you for sharing your experience and insights with other guests currently planning their own visits to Alton Towers Resort. We hope to see you again soon! Best Wishes, Alton Towers Resort
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We had great time in Alton towers and CBeebies land. We had one of the Moon Voyager rooms which was spacious enough for family of 4. The room was tidy but could have done with better clean as there were multiple glass marks on surfaces. The room was also quite dark, but that
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Response from AltonTowersCS, Customer Services at Alton Towers Hotel
Responded 1 week ago
Dear Snowflake_Fairy, Thank you for your review. We were sorry to read that there was a slight negative aspect to your stay in regards to the Heating in your Room - however were pleased to see that in contrast other areas provided a silver lining to your stay such as our amazing Moon Voyager Rooms. Rest assured, your comments have been duly noted and we will use your feedback to improve the guest experience as part of an ongoing review. Thank you again for taking the time to get in touch. Best Wishes, Alton Towers Resort
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Easy check in and can get your key ready and they are activated so you can use your room from 3pm. We were book into the panto at 1130 and I took a packed lunch for the children and I’m glad I did because there wasn’t anything for us to buy. The panto was Alice in wonderland
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Response from Justine L, Guest Relations Manager at Alton Towers Hotel
Responded 2 weeks ago
Dear 798vickyj Thank you so much for your review - we always appreciate hearing from our guests. I am so pleased to read that you all loved the panto, shows and waterpark. We work hard to deliver all aspects of the Resort to a high standard so its great to see how you all enjoyed it. I am sorry about the guests making some noise and hope it didn't impact your stay too much. We look forward to welcoming you all back soon and all your comments will be shared with the relevant teams. Kind regards Justine Alton Towers Resort
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This is now the 2nd time we have stayed in this hotel and its been the best of both trips. The hotel has an excellent car park provision with nice wide spaces. The front of the Hotel looks very grand and there is a very cool and quirky water fountain with a car feature which
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Response from Justine L, Guest Relations Manager at Alton Towers Hotel
Responded 2 weeks ago
Dear Chris B Thank you so much for taking the time to write a review and it's so great to read your kind comments about the hotel and your overall stay. I will pass on your comments about the X-box games in the room although we do have a selection at Reception so next time you stay please don't hesitate to ask for another game or two! So glad you and your family had a fab 2nd stay and I sincerely hope we can welcome you back in the future for many more stays! Kind regards Justine Alton Towers Resort
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
splish splash bunk beds and pull down
bath bed
Disgusting
Alton Towers Hotel Standard Room
Double bed in moon voyager room.
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12345648
Uttoxeter as the the previous suggestion even a burger king is better than the food at the hotel.
1 vote
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Hi, You will only be able to go to the park at 10am on the first day, because you need proof you’re staying at the hotel. You can go at 9:30 the other days with the room key as proof. Not a lot of rides are open at this time though. I think it’s about 4, but you miss all the ques. You can check in before and leave your car in the hotel car park. We bought the tickets for the water park on the day. We found that it was quieter at 12pm.
1 vote
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It’s buffet style I would recommend going to the Secret garden and crooked spoon as they seem to have a lot more selection on offer.
1 vote
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12345617
"Book in January for good deals on discounts"
"Do not stay on corridor in between hotels as they are noisy."
"Room 250, very noisy, thoroughfare from the function room. Themed room, dull, dreary, poor lighting and COLD!"
"The Explorer rooms are lovely"
"Go up just one and it’s better value especially if it’s an adult group you don’t want bunk beds"
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12345620
PRICE RANGE
US$178 - US$345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alton hotel toweralton towers hotel
LOCATION
United KingdomEnglandAlton
NUMBER OF ROOMS
175
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