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09/07/2017 10/07/2017
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    Alton Towers Hotel

    Farley Lane, Alton ST10 4DB, England
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (842)
          Room & Suite (162)
          Dining (18)
          Enchanted Village Lodges, Alton Towers Resort
          681 reviews
          #1 of 4 Speciality lodging in Alton
           
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          139 reviews
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          Holiday Inn Express Stoke-on-Trent
          890 reviews
          #3 of 12 hotels in Stoke-on-Trent
           
          Overview
          • Excellent39%
          • Very good31%
          • Average18%
          • Poor7%
          • Terrible5%
          Travellers talk about
          “moon voyage” (86 reviews)
          “explorer room” (56 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Restaurant
          Family Rooms
          Bar/Lounge
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Water Park
          All hotel details
          Enchanted Village Lodges, Alton Towers Resort
          681 reviews
          #1 of 4 Speciality lodging in Alton
           
          Splash Landings Hotel
          2,351 reviews
          #3 of 4 hotels in Alton
           
          Peakstones Inn, Piggery & Friends Restaurant
          139 reviews
          #4 of 4 hotels in Alton
           
          Holiday Inn Express Stoke-on-Trent
          890 reviews
          #3 of 12 hotels in Stoke-on-Trent
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,543)
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          1 - 5 of 2,543 reviews

          Reviewed yesterday

          The arrival at the Alton Towers hotel began badly as there was nowhere to park and certainly no disabled spaces which were inadequate and seemed to have been taken in the main for treehouse guests. The reception staff were good and the porter was helpful....More

          Thank Creamteaqueen2014
          Reviewed 2 days ago

          Arrived at the hotel at 09.00hrs and booked ourselves in but left our bags with the porter,who looked after our bags and took them to our room. After we checked in we decided to go to the theme park and spend the day there until...More

          1  Thank PhilfromCheshire
          Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded yesterday

          Dear PhilfromCheshire, Thank you for taking the time to review the Alton Towers Hotel on Trip Advisor and for your amazing review! We thoroughly enjoyed reading about your experience and that you found both the room and facilities to contribute towards the overall enjoyment of...More

          Reviewed 2 days ago via mobile

          When we arrived we were greeted by a very friendly and helpful porter who helped us with our bags. He sent us to the main reception desk where we checked in with a young lad who seemed like he had no idea what he was...More

          Thank Hayley G
          Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded yesterday

          Dear Hayley G, Thank you for your review on Trip Advisor, we truly appreciate all constructive comments from our guests. We're so sorry to hear your stay did not live up to your expectations and that several issues arose. We always aim to provide a...More

          Reviewed 4 days ago

          Stayed for one night in a Moon Voyager room. Plus points: 1) Great room decor & layout 2) Friendly staff 3) Great breakfast Improvement areas: 1) Loud music played until 10:30pm; Reception said they'd try to do something - did nothing. Not on for a...More

          Thank Mendoza_25R
          Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded yesterday

          Dear Mendoza_25R, Thank you for taking the time to complete a review on Trip Advisor for the Alton Towers Resort, we really do appreciate receiving comments from our guests. All feedback is welcomed as this helps us to improve our standards, service and facilities for...More

          Reviewed 4 days ago

          We thought the visit was okay but I have had while bunch of issues during our time here... 1: You have a lot of places in the open but not enough seats. This is chronically bad near the rides where some parents wait. Most people...More

          1  Thank Dan A
          Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded yesterday

          Dear Dan A, Thank you for taking the time to complete a review on Trip Advisor for our Resort, we really do appreciate receiving comments from our guests. We loved to see that you enjoyed different aspects of your short break. On the opposing side...More

          Enchanted Village Lodges, Alton Towers Resort
          681 reviews
          #1 of 4 Speciality lodging in Alton
           
          Splash Landings Hotel
          2,351 reviews
          #3 of 4 hotels in Alton
           
          Peakstones Inn, Piggery & Friends Restaurant
          139 reviews
          #4 of 4 hotels in Alton
           
          Holiday Inn Express Stoke-on-Trent
          890 reviews
          #3 of 12 hotels in Stoke-on-Trent
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Amenities
          • Top amenities
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Pool
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Free Parking
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Conference Facilities
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Pool
          Details
          • Price range
          • US$202 - US$365 (Based on Average Rates for a Standard Room)
          • Room types
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 175
          • Reservation Options
          • TripAdvisor is proud to partner with Priceline and Booking.com so you can book your Alton Towers Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Staffordshire >
          • Alton
          • Also Known As
          • Alton Hotel Tower
          Add Photo Photos
          Traveller (842)
          Room & Suite (162)
          Dining (18)
          Pool & Beach (7)
          Hotel & Grounds (629)
          Bathroom (38)
          Family and Play Areas (10)
          Nearby
          Splash Landings Hotel
          2,351 reviews
          .15 km away
           
          Peakstones Inn, Piggery & Friends Restaurant
          139 reviews
          3.03 km away
           
          Whiston Hall Hotel and Golf Club
          139 reviews
          5.99 km away
           
          Nearby Restaurants
          Alton Bridge Hotel Restaurant
          153 reviews
          1.48 km away
          The White Hart
          71 reviews
          1.42 km away
          Rollercoaster Restaurant
          728 reviews
          .58 km away
          The Crooked Spoon
          380 reviews
          .24 km away
          Nearby Attractions
          Alton Towers Spa
          288 reviews
          .08 km away
          Alton Towers
          11,083 reviews
          1.41 km away
          Croxden Abbey
          16 reviews
          3.85 km away
          Whiston Hall Golf Club
          12 reviews
          6.19 km away
          Questions & AnswersAsk a question
          488missg
          Hi, family of 4 with 9 week old baby arriving in July. Does the hotel provide sterilisers for bottles? We are booked into A themed room?
          20 June 2017|
          Answer Show all 2 answers
          Response from 528graemeu | Reviewed this property |
          Check with guest services upon booking in as they were dealing with another family whilst we checked in around a babies bottles. Or contact them before going if you want to be sure! Enjoy
          1
          Vote
          Mainy123
          Are all the rooms in the hotel themed?
          16 May 2017|
          Answer Show all 5 answers
          Response from Paul E | Reviewed this property |
          The standard rooms are lightly themed in an explorer sort of style and are about 20 years old. The more money you pay the better the room basically - you've got the moon voyage and the artic explorer rooms which are like... More
          0
          Votes
          Mohamad Zairy I... I
          How much is the taxi cost from Stoke On Train Station to the Hotel or is there any bus service to the hotel?
          13 May 2017|
          Answer
          Response from Jayno76 | Reviewed this property |
          Hi there my firm usually pays this so not sure if this cost includes a group deal but the fare is usually around £15 .
          0
          Votes
          Room Tips
          "Go to a different hotel."
          Read review
          "Ground floor overlooking pond area is reasonably quiet. We stayed in room 130"
          Read review
          "Explorer rooms are lovely"
          Read review
          "Dont take the cheapest if you can afford it go up the room rates as they all get that little more special but..."
          Read review
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