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Alton Towers Hotel

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Traveller (1161)
Room & Suite (242)
Dining (25)
Overview
Farley Lane, Alton ST10 4DB England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
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Reviews (2,962)
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2,947 results
Traveller rating
1,029
905
573
259
181
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LanguageEnglish
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1,029
905
573
259
181
Show reviews that mention
All reviewsmoon voyagethe secret gardenexplorer roomtheme parksplash landingswater parkalton towersevening entertainmentfamily roomthemed roomssingle bedpirate shipmy daughtersanta sleepoverwoodland walkx boxpark tickets
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1 - 5 of 2,947 reviews
Reviewed 3 days ago

The room was...OK. It was very clean (bar weirdly the dust coated extractor fan in the bathroom). Decent shower etc. Decent TV, good sized bed. It was just ok. The hotel had interesting theme park decorations scattered around and was usefully connected to Splash Landings...More

Thank Blasty90
Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded yesterday

Hi Blasty90, Thank you for taking the time to rate us on Trip Advisor. I am glad to hear you enjoyed your room with us on your recent visit and that you found our walkway to Splash Landings useful! I am disappointed to hear about...More

Reviewed 4 days ago via mobile

We stayed here on Sat 15th Sept . We choose to pay the extra and pay the premium parking charge of £10 on the Saturday if you are a Merlin pass holder . This puts you next to entrance we then drove to hotel at...More

Thank Dean S
Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded yesterday

Hi Dean S, Thank you for taking the time to leave us a review on Trip Advisor. I am so pleased to hear that you enjoyed your recent stay with us! We also love our Moon Voyager Rooms! Thank you for your kind comments regarding...More

Reviewed 5 days ago via mobile

My friends and I recently booked into Alton Towers Hotel while attending the theme parks. Arrived before checkin opened but was able to complete some details and the staff member offered to take bags to rooms for us, which was a nice touch. We loved...More

1  Thank Hayley M
Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded yesterday

Hi Hayley M, Thank you for taking the time to review us on Trip Advisor! I am so glad to hear about your recent visit with us! Our entertainment is something we are very proud of and we are glad you agree that there was...More

Reviewed 5 days ago

Stayed in the princess room, was greeted by the sound of fairy dust on opening the door ,the children were beside themselves with excitement .the room was lovely with a pink carriage bed that lit up , even the bathroom had a castle influence. The...More

Thank Lindajane929
Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded yesterday

Hi Lindajane929, Thank you for taking the time to review us on Trip Advisor! I am so glad to hear about your recent visit with us in the Princess Room! It is one of our favorites! We hope to see you again soon! Best Wishes,...More

Reviewed 5 days ago via mobile

I was going to give this 5 stars. Our room was 245-(premium artic explorer), and worth the extra money. Good value, excellent breakfast. Nice staff. Very welcoming. Clean & well maintained. Grumbles:- someone else’s dirty towel was left on our bathroom floor. I complained and...More

Thank EnglandNorfolk
Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded yesterday

Hi EnglandNorfolk, Thank you for taking the time to review us on Trip Advisor! I am glad to hear about your recent visit with us in your Arctic Explorer room! I am sorry to hear about the issues you did encounter however, I shall pass...More

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About
Description
This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ...More ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure! Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. Less
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Air Conditioning
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Beachfront
Room Service
Spa
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
175
Price range
US$145 - US$353 (Based on Average Rates for a Standard Room)
Also Known As
Alton Hotel Tower
Location
United Kingdom > England > Staffordshire > Alton
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
175
Price range
US$145 - US$353 (Based on Average Rates for a Standard Room)
Also Known As
Alton Hotel Tower
Location
United Kingdom > England > Staffordshire > Alton
Photos
Traveller (1,161)
Room & Suite (242)
Dining (25)
Pool & Beach (7)
Family and Play Areas (10)
Nearby
Nearby HotelsSee all 5 hotels in Alton
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.08 km away
Splash Landings Hotel
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.15 km away
Alton Bridge Hotel
189 reviews
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Peakstones Inn, Piggery & Friends Restaurant
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Nearby RestaurantsSee all 12 restaurants in Alton
Flambo's
459 reviews
.12 km away
Alton Bridge Hotel Restaurant
284 reviews
1.48 km away
The Bulls Head Alton
276 reviews
1.51 km away
The White Hart
99 reviews
1.42 km away
Nearby AttractionsSee all 3 nearby attractions
Alton Towers Spa
337 reviews
.03 km away
Alton Towers
15,370 reviews
2.06 km away
Croxden Abbey
28 reviews
3.89 km away
JCB Factory Tour
44 reviews
4.57 km away
Questions & Answers
Ask a question
vikkidown
7 September 2018|
AnswerShow all 3 answers
Response from Gastronome1968 | Reviewed this property |
Uttoxeter as the the previous suggestion even a burger king is better than the food at the hotel.
1
Vote
Vanessa K
31 August 2018|
AnswerShow all 5 answers
Response from Kelly D | Reviewed this property |
Hi, You will only be able to go to the park at 10am on the first day, because you need proof you’re staying at the hotel. You can go at 9:30 the other days with the room key as proof. Not a lot of rides are open at this... More
0
Votes
Trek738856
30 August 2018|
AnswerShow all 7 answers
Response from Dave W | Reviewed this property |
It’s buffet style I would recommend going to the Secret garden and crooked spoon as they seem to have a lot more selection on offer.
1
Vote
Room Tips
"Always have room away from stairwells"
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"The Themed rooms make your stay special"
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"if you have disabilities make sure the hotel know you need an accessible room. there a a lot of hills and..."
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"avoid theme rooms"
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