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Splash Landings Hotel

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2,294 Reviews from our TripAdvisor Community

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Showing 2,285: English reviews
Redcar, England, United Kingdom
Reviewed 8 July 2015

spent 2 nights and 3 days here. The rooms are small and basic but met the needs of our trip. We spent very little time in the room as too busy exploring the water and theme park. Looks great, kids love it, reception staff friendly and helpful. Rooms could do with update as are very worn and tired. Bed comfy,...

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Helpful?
Thank Anntham
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Anntham, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you had a brilliant time during your recent short break at the Splash Landings Hotel and enjoyed visiting the Water Park. It's great that you found our staff members to be friendly and helpful and that you enjoyed your evening...

Reviewed 8 July 2015 via mobile

Really really enjoyed our stay here! Staff were friendly. Good was great! Entertainment in the night was great for my toddler. Which is really important for us. Room was great too!! Good was good quite steep prices but worth it if you have a big appetite Absolutely enjoyed. Defo visit here again!

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Helpful?
Thank Hannah R
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Hannah R, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you and your family had a great time during your recent short break at the Splash Landings Hotel and we hope to see you again soon! Best wishes, Charlotte Alton Towers Resort

Reviewed 8 July 2015 via mobile

First thing that struck me about this hotel was how friendly, polite and helpful the staff are at Splash Landings, they really are a credit to the park! The hotel itself is a good fun place to stay if you have kids, the entertainment and overall vibe of the place is definitely geared to younger kids, if you're expecting a...

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Helpful?
1Thank Claire P
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Claire P, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you had an enjoyable short break at the Splash Landings Hotel recently, and found our staff members to be friendly and helpful. However we are sorry for the issues that you experienced in your room, and we will be...

Glasgow, United Kingdom
Reviewed 6 July 2015

My husband, myself and my 2.5 year old stayed here for two nights as visiting CBeebies Land and we are based in Glasgow. Its a hotel with a Caribbean theme, one of three (I think) areas to stay at the Alton Towers resort. I think themes are hard to pull off at the best of times and this I feel...

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Helpful?
Thank TheChemGirl
Peter F, Resort Excellence at Splash Landings Hotel, responded to this review

Dear TheChemGirl, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear your stay did not live up to your expectations. We value your feedback as this allows us to continually improve as a Resort, and so your comments have been passed onto both our Operations and Development teams for...

Wolverhampton, United Kingdom
Reviewed 6 July 2015

Very friendly staff, clean, loved the music in the lift as my kids would get excited knowing it was coming up, good entertainment for the kids in the foyer/etc, including a lego area, evening dancing and characters. The rooms were clean BUT basic! So much more basic than what we were paying for. The bed was a bit too springy...

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Helpful?
Thank mummycrumble
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear mummycrumble, Thank you for taking the time to complete a review on Trip Advisor. We do hope that overall you enjoyed your recent short break at the Splash Landings Hotel. It's great to hear that you found our staff members to be helpful and polite, and enjoyed the evening entertainment on offer. As a result of feedback such as...

Sheffield, United Kingdom
Reviewed 6 July 2015 via mobile

The reception was fun for the kids nice and clean and we were able to leave cases so we could go and enjoy the park as cannot check in until 3pm. The room was pretty basic for the amount we paid. There was also blood on the carpets!! During the evening our 2 year old was unwell with projectile vomiting....

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Helpful?
Thank jakesmumo510
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear jakesmumo510, Thank you for taking the time to complete a review on Trip Advisor. We're sorry to hear that you left feeling disappointed with certain aspects of your stay, and will be sure to pass your comments onto the relevant area managers to look into. Please accept our apologies for any misinformation in regards to the Water Park. It...

Reviewed 6 July 2015 via mobile

Splash landings.....BEST RESORT IN ENGLAND!! The most enjoyable day ever today (Sunday) with the family,we come here at least once a month if not twice and our kids call it there home away from home now! Beautiful indoor n outdoor pools which are just magnificent ....WE LOVED IT ONCE AGAIN....... Once again thank you ALTON to give families like us...

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Helpful?
Thank Joe I
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Joe I, Thank you for taking the time to complete a review on Trip Advisor. We're delighted to read that you and your family continue to have a great time during your short breaks at the Splash Landings Hotel and we look forward to seeing you again soon! Best wishes, Charlotte Alton Towers Resort

Telford, United Kingdom
Reviewed 5 July 2015 via mobile

Don't book the splash landings hotel! It's full of chavs, boiling hot (no air con) and the rooms are dirty! Mould on the bathroom tiles! Our bath plug broke & when we managed to get it out with a spoon...the bath water took half an hour to drain away! The hairdryer didn't work, the back of the remote control kept...

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Helpful?
Thank suziuk
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear suziuk, Thank you for taking the time to complete a review a review on Trip Advisor. We pride ourselves on our guests enjoying a memorable and magical stay and we're sorry if your visit did not live up to your expectations. Thank you for your feedback regarding your visit, please be assured that you that your comments will be...

Sutton in Ashfield, United Kingdom
Reviewed 5 July 2015 via mobile

It was our 2nd visit to splash landings hotel, this was definitely a worst stay than the 1st. We checked in 15mins early, the room wasn't ready which was to be expected. We checked backed just after 3pm to be told the room was now ready. The room itself was fine as previous. We got changed straight away and made...

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Helpful?
Thank Denise B
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Denise B, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that overall you enjoyed your recent short break at the Splash Landings Hotel and visit to the Water Park. However we are sorry that you left feeling disappointed with your evening meal in Flambo's Restaurant, and we will be sure...

Wolverhampton, United Kingdom
Reviewed 5 July 2015 via mobile

Me, my partner and 2 year old went to splash landings yesterday and stayed over night. Firstly hotel is lovely and if you want to keep your children entertained this is the best hotel at Alton towers!! They have entertainment throughout the day and on the night!! The hotel is clean and very colourful and I felt relaxed. The hotel...

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Helpful?
1Thank Sarah P
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Sarah P, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you had a lovely time with your family during your short break at the Splash Landings Hotel and had fun visiting the Water Park. It's great that you enjoyed your evening meal and breakfast at Flambo's Restaurant too. Thanks...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Offering a bright and tropical taste of the Caribbean, the sun shines every day in this crazy Caribbean themed hotel! After a busy day relax in Ma Garrita’s bar, with superb views overlooking the Waterpark and fabulous entertainment into the evening. Splash Landings Hotel offers the perfect Caribbean getaway without stepping onto a plane!All guests will be left with that "Caribbean feeling", and a 'must do' for your stay is a visit to our fantastic tropical Waterpark. ... more   less 

Additional Information about Splash Landings Hotel

Address: Alton Towers, Alton ST10 4DB, England
Region: United Kingdom > England > Staffordshire > Alton
Price Range: €228 - €236 (Based on Average Rates for a Standard Room)
Number of rooms: 216
Reservation Options:
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Also Known As:
Splash Landings Alton
Splash Landing Hotel
Hotel Splash Landings
Hotel Landing Splash
Splash Landings Hotel Alton
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Questions & Answers

Here's what travellers have asked, with answers from Splash Landings Hotel staff and other travellers.
55 questions
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Gloucester, United Kingdom

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Questions? Get answers from Splash Landings Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any really but the themed ones look fantastic!”
 of 5 bubbles pikus321g, 13 Nov 2016 | Read review
“You can upgrade to a themed room for £50 at reception”
 of 5 bubbles LKG144, 31 Oct 2016 | Read review
“Away from reception area where the noise from the vending machines can be heard all night.”
 of 5 bubbles pipsy589, 28 Oct 2016 | Read review
“Bottom floor are family and disabled”
 of 5 bubbles 693gemmap, 18 Oct 2016 | Read review
“Family room has bunk beds, we had a cot added too.”
 of 5 bubbles Lizzie_Lee_12, 18 Oct 2016 | Read review
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