Went for a golf visit with some family members the staff and manager were very helpful and friendly. Made us feel welcome straight away. We played a round of golf excellent course would recommend definitely will be going back in the future.
Room nice, bathroom nice, a bit dated but not bad for what we paid (£60 per night). Tepid shower, this needs sorting! Included breakfast ok, nothing special. A la Carte dining is expensive for what you get (£16.50 for burger and chips?!!), staff are very friendly, the building and setting are beautiful, however the hotel and facilities could do with some touch-ups. Good location for the Northumberland coast.
Had a great time at the hotel,fantastic staff so friendly and helpful will be back soon.Just a little tip for travellers you need to book a time slot for the Spa so this needs to be booked in advance to avoid disappointment .
Spent two nights here on the 21st October for my birthday it was a treat from my husband , very impressive building with beautiful grounds as already stated in other reviews decor is a little dated but a warm welcome from all the staff made up for that. Food was excellent all be it a little expensive I had two trips to the spa for facials and was treated by Sophie who was very friendly and professional,
For anyone looking for the review in one sentence, I really liked this hotel, I'd stay here again. However, there are some layers to this assessment so if you're looking for more details, read on. Firstly, it can't be stressed enough that there are two major factors at this hotel that override 90% of little niggles one might have. The venue is impressive. A handsome building and genuinely wonderful grounds that you can lose yourself in. It shouldn't be overlooked how extensive the grounds are and how lovely they are to walk around (red squirrels roam freely throughout). Secondly, the staff, they were a credit to the hotel and on every occasion helpful, friendly and exceedingly professional. Hotel staff so often only get a mention when something goes wrong and the team at Linden Hall really were top class. We stayed on a special offer half-price rate with DBB in the best category of room (super-deluxe) for four nights. To summarise... The rooms are ok, but not amazing. Ours was spacious but I believe we were allocated the largest room in its class (apparently there is a lot of square footage variation between rooms). The décor was nice and the bed comfortable. The view was excellent and the setup for two young kids very accommodating. The bathroom however was a let-down. Perfectly clean and nice for what it was, but no walk in shower, low water pressure and a generally quite pokey feel was disappointing for a supposedly top class room that can cost north of £200 (DBB) with no discount applied. Genuinely hard to justify no walk-in shower at the 4* level. The restaurant was generally quite good. The food was mainly very nice but for what you get, on the expensive side. It was (literally) impossible to have three courses without exceeding the £30 DBB allowance, this was poor in my opinion. £24 for a merely OK sirloin steak, hard to justify, and £12 for a tasty but very standard cheeseboard extortionate. However, the lamb, chicken supreme and fish and chips were very tasty. Prices need to be slightly lower or general standards higher. Breakfast was very nice, if slightly limited in terms of options, but to be fair COVID requiring table service only may have been a factor here. The Spa and pool setup are more a hotel with Spa facilities than a stand-alone spa and health club that it makes out to be. But the pool was very nice. COVID limitations on people in the pool made getting a 1hr slot very difficult, but the hotel can't be blamed in the slightest for this. Spa staff were constantly accommodating. The pub attached to the hotel is more a benefit to people who play golf I think. It's perfectly nice and quite spacious but the hotel bar and lounge were nicer drinks locations for us, in our opinion. Which brings us on to the one negative that WAS a big issue and strays into the realms of 'unacceptable'. The hotel bar, next to reception is look lovely, it's called The Cocktail Bar... It doesn't offer cocktails. This was clearly not a temporary COVID related issue as you could see the bar was not stocked with the facilities to produce cocktails. You just can't call your hotel bar 'The Cocktail Bar', say "Come and enjoy a cocktail" and then not offer that service in the slightest. It borders on miss-selling. As it happens, a family holiday in the 10pm closing time of COVID it wasn't a massive deal for us in practical terms. But it was something we had been looking forward to. To conclude, we really enjoyed our stay. It's a really nice looking hotel and the staff make it better. Sure, there are some issues, but most hotels have them and despite me seeming quite peeved at some things, be assured I thoroughly recommend the hotel and I plan to return. Having stayed at enough hotels in my time, I think most of the people saying this hotel is "tired", "shaby" or note up to a 4* standard have too one-dimensional view of how hotels should be. There are note merely five types of hotel in the World. There's a variation between hotels within the same star-class. Is this hotel anywhere near 5*? No, not even close. But equally it's *definitely* better than 3*. I've stayed in better 4* hotels, and worse. Anyone who thinks that 4* are obliged to be better than this one either don't stay in many hotels or have unrealistic expectations/demands. However, I would add one last caveat. Macdonald do offer a lot of special offer rates. I would recommend this hotel if you take advantage of one of those. If you were paying double what we paid for the same, the benefit of the review might tip more towards the negative.…