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Room smelled like stale smoke and musty but after cranking up the air conditioner got better. Bed was very comfortable. Breakfast was kind of a joke. We were doing the route 127 yard sales and the hotel was very close to the road. We were...More
I'm an OTR truck driver and was almost out of hours. I contacted Comfort In about parking. They advised me of no on site parking but could park across the street at a Rural King. Well, the Rural King is almost 2 blocks away. But...More
Date of stay: July 2018
Thank Tom P
Response from General M, General Manager at Quality InnResponded 8 July 2018
On behalf of our staff, we would like to apologize about the inconveniences you experienced during your stay, All issues have been addressed.
Unfortunately when our internet providers equipment goes down, we have no control over it until they are able to come fix it...More
Not overly friendly staff. Clean rooms, average breakfast bar, no paper. Not really near anywhere so a little pricey. MAke sure you read cancellation notice. Also it makes no difference if your a first time visitor or diamond member the treatment is the same
Date of stay: October 2017
Response from General M, Manager at Quality InnResponded 20 November 2017
On behalf of our team @ Comfort Inn, we would like to apologize for failing to exceed your expectations. We hope you will give us another try in the future.
Comfort Inn Staff
The staff made an error on my bill, I paid most of my stay in cash, but I left my Capital One card on file for them for any incidentals. They then charged my card for two rooms also. When I tried to pay for...More
Date of stay: November 2017
Thank Deedee M
Response from General M, Manager at Quality InnResponded 10 November 2017
On behalf of our staff and myself, we want to apologize for the inconvenience you experienced during your recent stay with us. We understand we failed to meet you and your families expectations during your trip. We hope you will give us and Choice Hotels...More
The room was very clean as was the bathroom, my only complaint is the water must be regulated and isn’t hot for bath or shower. I like HOT baths not lukewarm water, when I asked the front desk clerk her response was the city sets...More
Date of stay: October 2017
Response from Amy C, General Manager at Quality InnResponded 16 October 2017
Thank you for taking the time to give us your feedback. We greatly appreciate it and hope will give us another try in the future.