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Holiday Inn Rugby/Northampton

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Holiday Inn Rugby\/Northampton
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409 Reviews from our TripAdvisor Community

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Showing 404: English reviews
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Kettering, United Kingdom
Reviewed yesterday NEW

We stayed there last Saturday night for my sons wedding venue and although everything seemed quite good we woke up the next morning with a load of money over 400 pounds stolen from the wedding card post box! Although the management told my son they put the box in a secure place the money was still stolen and they are...

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Helpful?
Thank Davieyk
Birmingham, United Kingdom
Reviewed 3 days ago NEW

So me and my family lost our way round on our journey and desperately needed a place to stay in and it wasn't until we found this great place when our prayers got answered. The front desk personnel was very warm and welcoming and explained things again for me as I have some hearing impairment. She managed to book a...

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Thank samsulalum
Reviewed 3 days ago NEWvia mobile

What a lovely friendly place to stay! Clean, organised, excellent value for money. We got there Friday night with a grumpy, fast asleep toddler and another child who were bridesmaids the next day. Staff helped us to our rooms and were so helpful. That carried through to the next day. Would definitely recommend for families (they even managed to pop...

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Thank Julia K
Milton Keynes, United Kingdom
Reviewed 4 days ago NEW

Stayed last night for our 'Family Friday Treat'... From the moment our girlies arrived we were met with the warmest of welcomes from Sarah on reception. Sarah was professional and polite... also fabulous with our 2 girlies. Our room was recently refurbished and looked smart - had everything we needed as a family of 4. Slept really well. Impressed with...

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Thank 2015Sarahv2015
London, United Kingdom
Reviewed 1 week ago via mobile

Turned up at 2pm with my family to check and was told that there was still someone in our room and that we will have to wait to check in, not great when you have had a long drive with kids. Thought I would get some drinks at the bar while I was waiting for my room to be ready....

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Helpful?
1Thank brendanman
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

We are sincerely sorry that you were subjected to a short delay on check-in last Saturday, whilst the Housekeeping team were putting the finishing touches to your room. We note on our reservations system that you arrived just prior to 2.00pm and whilst we cannot guarantee rooms to be available before this time, it is highly unusual for there to...

Leicester UK
Reviewed 1 week ago

The hotel is comfortable and has a great dinner and breakfast selection. Staff are nice and friendly. The gym is nice with a nice pool for the kids. We stayed on DBB rate and it was great value. Breakfast was great with a superb selection. Penny and Rose in the restaurant were really nice and looked after us.

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Helpful?
1Thank Sajidon
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for your great feedback and we are so pleased that you enjoyed a comfortable stay with us at Holiday Inn Rugby-Northampton, and had the opportunity to utilise our Leisure Club facilities with your children. We look forward to offering you a warm welcome back in the future. Nicky Guest Relations Manager

London, United Kingdom
Reviewed 2 weeks ago via mobile

First impressions of this hotel are fairly positive - nice, spacious reception with a pleasant bar/lounge area - but things go downhill as you cross the bridge to an accommodation block reminiscent of the famous (but fictional) Crossroads Motel. The (standard) rooms are minuscule - no room to swing a cat, or a dog. Fortunately, my partner and me had...

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1Thank Arthur P
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for your review. Whilst our hotel was constructed in the 1960's, we have invested considerably in refurbishing our bedrooms, bathrooms and bedroom corridors within the last few months, and for which we have received great feedback. New beds were purchased from Hypnos, along with fresh new bedding. We note you booked two Standard category bedrooms, which are smaller...

Sunderland, United Kingdom
Reviewed 4 weeks ago

Comfortable room, great staff and perfect for business commute! Thought breakfast was pricey. Very clean, hardly any noise despite location and would use again. Wi fi signal was perfect in room too which is perfect when needing to do work!

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1Thank Anthony M
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Many thanks for your review, Anthony M and we are delighted that you enjoyed a comfortable stay. We have noted your feedback regarding our award winning Holiday Inn breakfast; it is generally more cost effective to purchase a bed and breakfast rate in advance than simply room only, however, we hope that you found our breakfast selection to be comprehensive...

Kings Langley
Reviewed 4 weeks ago via mobile

We were warmly greeted and welcomed. Nothing was too much trouble for the staff and our children were treated and spoken to with exceptional care and consideration. The facilities are great, food was of a good standard. The staff even went to the trouble of posting us a forgotten dressing gown belonging to our youngest. We would definitely return. Highly...

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1Thank dinksydoo
Nicola G, General Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for your positive review and recommendation - we are so pleased that you and your children enjoyed a comfortable stay with us. We look forward to offering you a warm welcome back again soon! Nicky Guest Relations Manager

Cheshire, United Kingdom
Reviewed 4 weeks ago

The welcome I received was awful. They did not have my booking and I was treated like a piece of rubbish by a chap called Adrian. Adrian really needs to work on his Customer Service, especially as he is "front of house". He has no Customer Service Skills, is extremely rude and patronising and would put me off returning. The...

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Helpful?
1Thank HomeFarmCheshire
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for your review. We were disturbed to read your comments regarding Adrian, who is a highly regarded member of our Front Office team and your experience is certainly not of the warm, friendly and professional welcome which our guests normally receive from our team. I have followed up your feedback and understand confusion arose due to us having...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in its own grounds on the outskirts of historic Rugby in Crick, the Holiday Inn Rugby/Northampton is a spacious, elegant hotel. Its easy to reach just off the M1/J18. The Holiday Inn Hotel has 90 rooms with High Speed Internet Access and air conditioning; 2 are equipped for special needs and 13 Meeting Rooms. Relax in the hotel lounge and bar and dine here and in the cosmopolitan hotel restaurant. ... more   less 

Additional Information about Holiday Inn Rugby/Northampton

Address: 18 M1, Jct, Crick NN6 7XR, England
Region: United Kingdom > England > Northamptonshire > Crick
Price Range: €54 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Rugby/Northampton 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Rugby/Northampton Hotel Crick
Holiday Inn Crick
Crick Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Rugby/Northampton staff and other travellers.
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Questions? Get answers from Holiday Inn Rugby/Northampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“free wifi is available from reception”
 of 5 bubbles Sajidon, 9 Feb 2017 | Read review
“M1 is close by so please ask for advise at reception for a room with less traffic noise.”
 of 5 bubbles awwallerberger, 15 Jan 2017 | Read review
“Check potential costs if transferred to another hotel.”
 of 5 bubbles 976nigelr, 18 Dec 2016 | Read review
“we had a family room 104 and this had just been refurbished excellent”
 of 5 bubbles _clairescsh, 29 Aug 2016 | Read review
“Ground floor (35)”
 of 5 bubbles MervynC746, 15 Aug 2016 | Read review
5 of 5