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After a very long journey we stopped off for a meal as it was just off the A1 and anything is better than McDonalds. Decided to stay overnight but not before reading the reviews on here. Was very apprehensive especially after the last two!!
Paid for b&b. Was told after paying that breakfast may be a problem but something would be available. Had to ask where my room was. No evening food available Monday or Tuesday. Tiny room. Shower was a trickle. Plumbing noisy. No staff to be seen....More
1 Thank Chris H
Response from thewhiterosehotel, Manager at The White Rose HotelResponded 11 August 2017
First of all please accept our apologies. I would like to address this personally and will call the booking agency as we don't have your details.
With regards to your room issues, there was staff in the hotel/bar until midnight who would have been...More
We booked here because there was nothing else nearby. The check in was easy enough but the rooms are tiny and noisy. The walls are paper thin and you can hear everyone walking down the creaky corridors. After a night out we arrived back at...More
Thank Andrew B
Response from thewhiterosehotel, General Manager at The White Rose HotelResponded 12 August 2017
Sorry that you had a bad experience. Did you speak to a member of staff before you left? They would have been able to allocate you a different room. I have addressed the noise issue and the staff will have the music lower after 10pm...More
came without booking on Friday night, service received was excellent, nice atmosphere, room was good, had everything I needed, would recommend and come again. Garden play area and in the sun shine was nice place to relax
Response from thewhiterosehotel, General Manager at The White Rose HotelResponded 5 June 2017
Thank-you for your review, we are glad that you enjoyed your stay and hope to welcome you again soon.
Where to start!
Tarriff outside says double rooms £65.we were charged £85!
The lady on the bar/reception was lovely & booked us in quickly. In the bar almost all the beers and larger had run out! Some came back on over the weekend. Music constantly...More
Thank Samantha M
Response from thewhiterosehotel, General Manager at The White Rose HotelResponded 29 May 2017
I'm really sorry that you experienced this in our hotel and apologies for not being there to rectify this for you.
I will contact you offline.