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Whitehall Hotel

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Traveller (55)
Dining (9)
Room & Suite (4)
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Overview
  • Excellent70%
  • Very good16%
  • Average6%
  • Poor4%
  • Terrible4%
Travellers talk about
“afternoon tea”(17 reviews)
“four poster bed”(12 reviews)
“jacuzzi bath”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (330)
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Traveller rating
222
55
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LanguageEnglish
222
55
23
14
15
Show reviews that mention
All reviewsafternoon teafour poster bedjacuzzi bathwhite hallbridal suitefrom start to finishevening receptionfantastic hotelreception roomnothing too much troubleperfect venuehis teamcourse mealcouldn't do enoughtriflelovely roomevening buffet
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21 - 25 of 329 reviews
Reviewed 11 November 2017

Hi, I was reading the feedback from the Mistress 666 and I totally disagree with the negative comments. I stay on frequent occasions with business colleagues and corporate clients almost weekly and the service is excellent and the staff are so professional and friendly and...More

Thank mwoodcock41
Response from Whitehall1, General Manager at Whitehall HotelResponded 21 November 2017

Hi Mr Woodcock Thank you for your kind words - we are delighted that you enjoy your stays with us on a regular basis. David Harvey General Manager

Reviewed 9 November 2017

Our first visit, back in 2011 was our wedding, our venue booked us here as the place they usually booked had been sold to a private buyer so they booked or wedding night here. They said it was the Bridal Suite but if it was,...More

2  Thank TheMistress666
Response from Whitehall1, Manager at Whitehall HotelResponded 11 November 2017

Hi Clare/The Mistress Wow 4 different reviews on the same day of which in our case over 2 months since you were last here. May we suggest that you do it sooner as the facts seem to drift into fiction. Is it really 6 years...More

Reviewed 20 October 2017 via mobile

Visited for a formal dinner. Nice room, ok food though I did not appreciate rotten carrots. Not been here for years despite living less than half a mile away. Would I return? I don't think so. For less money I could have had a fabulous...More

1  Thank Baohx
Response from Whitehall1, General Manager at Whitehall HotelResponded 11 November 2017

Thank you for your review. I am sorry that there was an issue with your meal at the event. I was not made aware of any food issues on the charter night and if so would have replaced your meal. I trust the starter, dessert...More

Reviewed 16 October 2017

I cannot fault the Whitehall ! Exceptional service, wonderful welcome. Spacious and comfortable room. Breakfast freshly cooked and delicious. If you need a hotel in Darwen - choose this one. I would not hesitate to stay here again.

1  Thank oscardog1
Reviewed 16 October 2017

Stayed here recently and loved every minute. Excellent food in the evening and a lovely English breakfast, all fresh and tasty. The room we stayed in was very spacious and had everything you could need, the jacuzzi bath was a particular highlight and provided a...More

1  Thank TheEdge159
Response from Whitehall1, General Manager at Whitehall HotelResponded 11 November 2017

Thank you for kind comments and we hope to welcome you back in the not too distant future!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Business Centre with Internet Access
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$81 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$81 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (55)
Dining (9)
Room & Suite (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Marie R
6 August 2017|
Answer
Response from Whitehall1 | Property representative |
The front door closes at 11pm mid week, at the weekend it is dependant on if we have a wedding, what date is it you are looking at?
1
Vote
Martin S
I have been looking at your hotel as a potential venue, however my concern seen by my partner to a recent reviews about poor service where of no great concerns given peoples differing opinions. However my one major area of concern is with your apparent substandard food hygiene rating as identified on ratings.food.gov.uk/business/en-GB/212113/Whitehall-Hotel-Darwen by the local council The site rates your establishment as a 2 – Improvement necessary at the date of inspection on the 03 August 2016 Area inspected by food safety officer Standards found Hygienic food handling - Hygienic handling of food including preparation, cooking, re-heating, cooling and storage - Generally satisfactory Cleanliness and condition of facilities and building - Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene - Improvement necessary Management of food safety - System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. -Generally satisfactory What can you do as a potential visitor to alleviate my concerns of not becoming ill due to your poor food preparation standards especially around the Cleanliness and condition of facilities and building which was reported as “Improvement necessary”? Can you advise of why such a highly rated venue would achieve such a low score? Can you confirm what improvements you have made? Can you ensure your food preparation is of a standard rather than of a dodgy back street café or take-away?
16 January 2017|
AnswerShow all 5 answers
Response from Whitehall1 | Property representative |
Thank you for your question. At the time of the inspection we were undergoing structural work to the kitchen and there was issue with some of the working practice. Recommendations were made and not enforcements of which were... More
0
Votes
rendrag56
10 December 2014|
AnswerShow all 3 answers
Response from Neil-Bullows | Property representative |
We believe we sell a quality product at a reasonable price in the environment in which it is offered. As is widely accepted, wine is subjective to palate and a good wine is one you enjoy.
0
Votes
Room Tips
"Easy access on ground floor rooms"
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"Excecutive room very spacious."
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"Stay somewhere else - rooms 22 and 26 no hot water"
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"Book somewhere else"
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