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Whitehall Hotel

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260 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Cambridge
Reviewed 14 February 2014

The staff were very helpful but did not like the decor in the bedroom, definitely not the black curtains. The extractor fan in the bathroom was not working and there were a couple of holes in the towels. The breakfast area was not a bit warm or inviting and the poached eggs I ordered were hard in the middle, the...

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2Thank Maria D
Reviewed 3 February 2014

There are not many choices and although we initially chose no.1 in Darwen, we ended up in the Whitehall due to lack of availability in the other and there is no regret. The staff is very nice and welcoming. The hotel is a bit old-fashioned in its decor and apart from the modern flat-screen TV, this could have been a...

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Thank Micbiel70
Chorley, United Kingdom
Reviewed 26 January 2014

My partner and I stayed here on Friday night (24/01/14) for one night, as soon as we arrived the staff could not do enough for us....We booked in then up to our very nice room only to find a beautiful aqua box of flowers that my partner had arranged with the hotel to surprise me with (thank you to whoever...

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Thank Mairi L
Liverpool _ England
Reviewed 8 January 2014

I came here with 3 other friends to celebrate New Years Eve. It was superb. A warm and friendly welcome, followed by great food and superb entertainment. The food, service and overall ambience was excellent. If you are in Darwen, i would recommend this hotel.

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1Thank Tonyr1
Peterborough, United Kingdom
Reviewed 27 December 2013

I was to have an early meeting in Darwen the following morning so stayed here overnight to make sure I was not late. I was not expecting to stay in such a warm & friendly place. The room was modern, warm & clean, bathroom was just about right. I decided to eat here and was surprised to find such a...

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Thank IRW1968
Neil-Bullows, Owner at Whitehall Hotel, responded to this review

Dear IRW1968, Thank your comments regarding your last visit to the Whitehall. We are all delighted that both you felt that the staff, our receptionist and food to be all excellent. I have passed on your comments to both the chef and all of the team and hope we welcome you back in the not so distant future. Best wishes...

Lancashire, United Kingdom
Reviewed 9 December 2013

Both my husband and myself had our 60th birthday parties there and we were given a private room on both occasions. The food is consistently excellent and the management and staff are the best you could find anywhere. Looking forward to many more visits. Thank you

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Thank janelledarwen
Neil-Bullows, Owner at Whitehall Hotel, responded to this review

Dear Janelledarwen, Thank your comments regarding your last visit to the Whitehall. We are all delighted that both you and your husband enjoy visiting us and feel that the staff, management and food to be all excellent. We can not wait to welcome you back. Best wishes Neil Bullows

St. Annes-on-Sea, United Kingdom
Reviewed 30 October 2013

We recently stayed at the Whitehall Hotel as we were attending a function there. We found the staff to be extremely friendly and helpful. The food in the evening was excellent and the service was very good. We filled in the guest comments card and I was very impressed to receive an email from the Hotel Manager with regard to...

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Thank Dianne242
Whitehall1, Owner at Whitehall Hotel, responded to this review

Dear Dianne242 Thank you for comments regarding your recent stay. We are all delighted at the Whitehall that you had an enjoyable stay with us and felt the service and hospitality of our staff to be excellent. We do our up most to ensure we read every individual comment card left, and when an email address is left, we always...

Stoke-on-Trent, United Kingdom
Reviewed 1 October 2013

I have just completed 4 years at this hotel as a weekly resident while on business in the area. Neil and Tracey with their staff have made my extended stay a real pleasure in every way. They create an environment that embraces all the residents and guests with such a warm feeling. The staff cannot do enough for you and...

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Thank Rhona B
Whitehall1, Owner at Whitehall Hotel, responded to this review

Dear Rhona B, it has been an absolute pleasure and delight to have you stay with us. We are all so pleased at the Whitehall, that your time with us has made you feel, that we are your second home. Our hospitality has been helped by your own genuine care, friendliness and humour. Room 33 will always be remembered as...

Reviewed 29 September 2013 via mobile

Stayed at the Whitehall hotel with a large party of people as we were attending a wedding elsewhere. The staff couldn't have been friendlier and showed us nothing but a good time. Had breakfast in the morning, which was superb, and loved the fact that the bar stayed open until we all went to bed! I would defiantly recommend staying...

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Thank Connaught17
Whitehall1, Owner at Whitehall Hotel, responded to this review

Dear Connaught 17, thank you for your lovely comments after your recent stay at the Whitehall. All of the team here are delighted you had an excellent stay and even more delighted you enjoyed our warm hospitality and hearty breakfast. We certainly hope to see you again soon. Warm regards Neil Bullows

Darwen, United Kingdom
Reviewed 17 September 2013

I was sad to read that a family had been dissatisfied with a recent funeral buffet at the Whitehall Hotel. I have been to many functions at the hotel including a funeral buffet and have always found the food to be very good and the staff more than helpful. I do know that the manager or a member of staff...

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Thank 24Michelle

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Whitehall Hotel

Address: Ross Street | Park Road, Blackburn, BB3, Darwen BB3 2JU, England
Region: United Kingdom > England > Lancashire > Darwen
Price Range: €67 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Whitehall Hotel 3*
Number of rooms: 17
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Also Known As:
Whitehall Hotel Darwen
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Questions & Answers

Here's what travellers have asked, with answers from Whitehall Hotel staff and other travellers.
2 questions
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I have been looking at your hotel as a potential venue, however my concern seen by my partner to a recent reviews about poor service where of no great concerns given peoples differing opinions.

However my one major area of concern is with your apparent substandard food hygiene rating as identified on ratings.food.gov.uk/business/en-GB/212113/Whitehall-Hotel-Darwen by the local council

The site rates your establishment as a 2 – Improvement necessary at the date of inspection on the 03 August 2016

Area inspected by food safety officer Standards found

Hygienic food handling - Hygienic handling of food including preparation, cooking, re-heating, cooling and storage - Generally satisfactory

Cleanliness and condition of facilities and building - Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene - Improvement necessary

Management of food safety - System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. -Generally satisfactory

What can you do as a potential visitor to alleviate my concerns of not becoming ill due to your poor food preparation standards especially around the

Cleanliness and condition of facilities and building which was reported as “Improvement necessary”?

Can you advise of why such a highly rated venue would achieve such a low score?

Can you confirm what improvements you have made?

Can you ensure your food preparation is of a standard rather than of a dodgy back street café or take-away?

4 days ago
darwen

See all questions (2)

Questions? Get answers from Whitehall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for four poster bed”
 of 5 bubbles debrafowler, 15 Nov 2016 | Read review
“The standard family room was fine. No need to upgrade to a more expensive room.”
 of 5 bubbles frankiebm, 23 Aug 2016 | Read review
“rooms 31 and 32 have jacuzzi baths and I think they are bridal suites”
 of 5 bubbles petert525, 12 Jan 2016 | Read review
“all rooms that we booked was lovely so anyroom.x”
 of 5 bubbles shazy85, 18 Aug 2015 | Read review
“Lovely room, very large bathroom with a Jacuzzi bath (No 37)”
 of 5 bubbles Dibrow1, 27 Jul 2015 | Read review
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