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    Holiday Inn Express Burnley

    55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (43)
    Room & Suite (15)
    Dining (7)
    Overview

    • Excellent32%
    • Very good38%
    • Average20%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “sausage” (63 reviews)
    “beans” (23 reviews)
    “air con” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Room Service
    Bar/Lounge
    3 Star Hotel
    All hotel details
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    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews sausage beans air con coach trip the sofa bed self service usual hie budget hotel late check yogurt motorway junction
    Reviewed 21 October 2015

    I am totally outraged at the way I was treated at this hotel which was supposed to be my birthday weekend. I was very poorly during my stay and had a vomiting bug. I was up all night ill and spent hours on my hands...More

    Helpful?
    Response from Kerian B, Director of Sales at Holiday Inn Express Burnley

    I am so sorry to read such a poor review. I understand we have contacted you privately to discus the points you have raised. I am sure you will appreciate the hotels position, I understand you were attending a family celebration and I do hope...More

    Reviewed 20 October 2015

    Stayed here in September, when I turned up I found I had no room booked but they managed to find the last one in the hotel, cooked for me even though they had finished (just) and all the time were polite and nothing was too...More

    Helpful?
    Response from Kerian B, General Manager at Holiday Inn Express Burnley

    Thank you for posting a review I will share your comments with the team. I do hope that we will welcome you back again soon Regards

    Reviewed 19 October 2015

    I stayed at the Holiday Inn Express for four nights in September and the visit was good. The hotel is just off the M65 and there is a large car park which is free. Burnley town centre is a short walk away or a couple...More

    Helpful?
    Response from Kerian B, General Manager at Holiday Inn Express Burnley

    Thank you for posting a review, I am pleased to hear you enjoyed your stay and we do hope to welcome you back again in the future. Please watch for the new season offers on our web site Kind regards

    Reviewed 17 October 2015

    clean, comfortable beds and good value. Good bathrooms and showers. Could do with sockets at dressing table/desk but there is another mirror but not really anywhere to store certain items. Basic breakfast included but all okMore

    Helpful?
    Response from Kerian B, General Manager at Holiday Inn Express Burnley

    Thank you for posting a review. I agree we could do with an electric socket at the bed head. A sign of the changing times where we recharge telephones ect. We are looking to see if this can be achieved when the redecoration takes place...

    Reviewed 15 October 2015 via mobile

    Holiday Inn is always a safe bet when choosing hotels. This one was also. It's good for the money but the location wasn't particularly good. I had a good 20 minute walk to get into the town. They do have a restaurant but I like...More

    Helpful?
    Response from Kerian B, General Manager at Holiday Inn Express Burnley

    Thank you for the review, we are 20 minutes walk from the town centre although this can be a lovely walk along the canal tow path. The restaurant is open daily in the hotel and we do our best to change the menu every 3...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Photos
    Traveller (43)
    Room & Suite (15)
    Dining (7)
    Hotel & Grounds (8)
    Nearby
    Nearby Restaurants
    The Bobbin
    86 reviews
    .57 km away
    The Lounge
    56 reviews
    .66 km away
    Kenank's
    243 reviews
    .57 km away
    Joysfastfood & Thai Takeaway
    29 reviews
    .81 km away
    Nearby Attractions
    Thompson Park
    32 reviews
    1.51 km away
    The Weavers' Triangle Visitor Centre
    31 reviews
    1.11 km away
    The Woodland Spa
    637 reviews
    .94 km away
    Crow Wood Leisure Limited
    72 reviews
    .89 km away
    Questions & AnswersAsk a question
    Unity K
    Dear Sir, We recently stay at your hotel as we were attending a funeral in the area. When booking I was under the impression that breakfast was included in the price. However on arrival we were informed by the receptionist that breakfast was available, but at a cost in the morning between 6.30 -9.30 we declined and didn't take the breakfast, only to hear from another guest who stayed there and attended the funeral that breakfast had definitely been included. Had we been aware of this we would have had it. So technically we have paid for 4 that we did not receive as we stayed 2 nights. On checking the email on our return home it confirms the error your receptionist made. Also on the first night our room was cold . The heating wasn't working. In light of this I feel some compensation would justify. I await your reply Unity Kane
    11 January 2017|
    Answer Show all 3 answers
    Response from GM_Burnley | Property representative |
    Good Afternoon, Thank you for your comments and i am sorry to hear you were provided with the incorrect information upon check in. Please could email me on leeh @ hiexburnley . com with your contact details and convenient... More
    0
    Votes
    Kimberley S
    is this the holiday inn express which is walking distance to the Woodland Spa
    1 November 2016|
    Answer Show all 2 answers
    Response from GM_Burnley | Property representative |
    Good afternoon. We are walking distance to the Woodland Spa; it's around 0.7 miles, or 15 mins walk - although we would probably not advise walking there in the dark, as it is partially along an unlit road. Hope this... More
    0
    Votes
    matthew4972
    I'm staying in January, is there a deposit to pay? Thanks
    21 November 2015|
    Answer Show all 4 answers
    Response from General M | Property representative |
    Dear matthew4972, Please email or call us with your reservation number so we can look into detail your request. Hotel phone number 01282 855 955 Regards, Gerardo Souto | General Manager Holiday Inn Express Burnley M65... More
    0
    Votes
    Room Tips
    "away from the lift"
    masterchef1948, 21 days agoRead review
    "Rooms by the car park is quieter , the other side has the motor way and it can be a bit noisy."
    Indie05, 1 month agoRead review
    "Easy access to M65 and Burnley area."
    lizziek66, 1 month agoRead review
    "Take your wooly sox and a hit water bottle if staying in the winter!"
    styrene45, 3 months agoRead review
    "If you stay ask for a car park side room"
    craigm66, 3 months agoRead review
    "Avoid 3rd floor - unless you want to wake up with a pond in your room!"
    jasonmann2011, 4 months agoRead review
    "Rooms on the opposite side to the motorway."
    Michael F, 5 months agoRead review
    "car park side"
    916ckel, 5 months agoRead review
    "Rooms overlooking car park quieter."
    Marie D, 5 months agoRead review
    "choose a room not facing the road as our room was rather noisy from road traffic."
    Cosybears, 6 months agoRead review
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