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Holiday Inn Express Burnley

518 reviews
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Traveller (44)
Room & Suite (17)
Dining (7)
Overview
  • Excellent32%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“bacon”(44 reviews)
“beans”(24 reviews)
“the sofa bed”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (518)Write a Review
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All reviewsbaconbeansthe sofa bedair concoach tripself serviceusual hiemodern hotelfree wifibudget hotelbreakfast was includedbuffet stylea large car parkyogurtconvenient locationovernight stopvisiting family
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111 - 115 of 509 reviews
Reviewed 11 August 2016 via mobile

Stayed for a single night with work to be close to Burnley. Location wise was very convenient for what I required. Parking was plentiful and free. Check-in was painless. Upon entering my room however I could just hearing the constant humming of traffic as my...More

Thank LisaKesterton
Response from GM_Burnley, General Manager at Holiday Inn Express BurnleyResponded 15 August 2016

We at the Holiday Inn Express Burnley very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all of your comments, we hope to welcome you back in the near future. Kind regards, Ryan Topper, General Manager

Reviewed 10 August 2016 via mobile

We stayed for one night and couldn't find fault anywhere. Rooms were big and clean. Food was good and plentiful. Staff were friendly and always available. Our remote for the tv wasn't working so we took it to reception on the way down to dinner...More

Thank Pollypops1
Response from GM_Burnley, General Manager at Holiday Inn Express BurnleyResponded 11 August 2016

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Holiday Inn Express Burnley. Kind regards, Ryan Topper, General Manager

Reviewed 31 July 2016

Lovely and clean. Very friendly staff. Bar and restaurant. Only complaint was my husband ordered scampi and chips at a whopping price of £14.95. It was awful. Looked and tasted like something you would get in a Beefeater at £7. Very over-priced. My daughter and...More

Thank Katie E
Response from GM_Burnley, General Manager at Holiday Inn Express BurnleyResponded 3 August 2016

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back Holiday Inn Express Burnley. Kind regards, Ryan Topper, General Manager

Reviewed 24 July 2016 via mobile

Wanted somewhere close to Accrington and searched for places. A Travelodge came up, but refused to book them due to a previous experience and then saw this one. It was on special offer and worked out cheaper than the Travelodge and this one included breakfast....More

Thank Carol G
Response from GM_Burnley, General Manager at Holiday Inn Express BurnleyResponded 25 July 2016

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Holiday Inn Express Burnley. I hope we can be part of your future travel plans. Kind regards, Ryan Topper, General Manager

Reviewed 18 July 2016 via mobile

My wife and I stayed overnight here. To find it you leave the M65 at J10 at the edge of Burnley, go 3/4 of the way around a large roundabout and exit where a sign shows the way to the hotel. About half a mile...More

Thank jshfleet
Response from GM_Burnley, General Manager at Holiday Inn Express BurnleyResponded 19 July 2016

Thank you very much for taking the time to post your thoughts. I’m glad you enjoyed your visit, and I hope we can welcome you back to Holiday Inn Express Burnley very soon. Kind regards, Ryan Topper, General Manager

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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$65 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$65 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (44)
Room & Suite (17)
Dining (7)
Questions & Answers
Ask a question
Jillian R
3 November 2017|
AnswerShow all 5 answers
Response from Steve W | Property representative |
Ideally it would be helpful
0
Votes
Unity K
Dear Sir, We recently stay at your hotel as we were attending a funeral in the area. When booking I was under the impression that breakfast was included in the price. However on arrival we were informed by the receptionist that breakfast was available, but at a cost in the morning between 6.30 -9.30 we declined and didn't take the breakfast, only to hear from another guest who stayed there and attended the funeral that breakfast had definitely been included. Had we been aware of this we would have had it. So technically we have paid for 4 that we did not receive as we stayed 2 nights. On checking the email on our return home it confirms the error your receptionist made. Also on the first night our room was cold . The heating wasn't working. In light of this I feel some compensation would justify. I await your reply Unity Kane
11 January 2017|
AnswerShow all 3 answers
Response from GM_Burnley | Property representative |
Good Afternoon, Thank you for your comments and i am sorry to hear you were provided with the incorrect information upon check in. Please could email me on leeh @ hiexburnley . com with your contact details and convenient... More
0
Votes
Kimberley S
1 November 2016|
AnswerShow all 2 answers
Response from GM_Burnley | Property representative |
Good afternoon. We are walking distance to the Woodland Spa; it's around 0.7 miles, or 15 mins walk - although we would probably not advise walking there in the dark, as it is partially along an unlit road. Hope this... More
0
Votes
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12
Room Tips
"There is a lift to all floors"
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"Try for rooms facing car park as the M65 is to the rear"
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"Choose a room facing the car park, views over the moors are lovely & there is less chance of motorway..."
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"Some rooms overlook the motorway and may be noisy, so as for a room that overlooks the car park."
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