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Holiday Inn Express Burnley

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Traveller (44)
Room & Suite (17)
Dining (7)
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Overview
  • Excellent32%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“bacon”(44 reviews)
“beans”(25 reviews)
“the sofa bed”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Pets Allowed
3 Star Hotel
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Additional information
Offers from Holiday Inn Express Burnley
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Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (524)
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All reviewsbaconbeansthe sofa bedair concoach tripself serviceusual hiemodern hotelfree wifibreakfast was includedbudget hotelsbuffet styleyogurta large car parkconvenient locationovernight stopvisiting family
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11 - 15 of 515 reviews
Reviewed 23 December 2017 via mobile

The room was exactly as expected... functional and clean. Breakfast was decent, staff were helpful. The only reason this isn't a 4 star review was the bed. The mattress was beyond firm. By the time I got up, I felt I had spent the night...More

Thank Moore72
Response from LouiseHIEX, Guest Relations Manager at Holiday Inn Express BurnleyResponded 26 December 2017

Thank you for your feedback, We appreciate all feedback we receive, We are pleased to hear that you found the staff helpful and the hotel reasonable priced. We do apologise that the bed was to firm for you, If you do stay with us again...More

Reviewed 17 December 2017 via mobile

Came to stay here for a works party. Myself and my husband and two other people stayed in three rooms. All rooms were very clean and tidy.. the staff were very friendly and I must say the breakfast was very good. Would definatly stay again.

Thank Jill M
Response from LouiseHIEX, Guest Relations Manager at Holiday Inn Express BurnleyResponded 18 December 2017

Many thanks for the kind words, we are pleased to hear you will be staying with us again in the future. Kind Regards,

Reviewed 11 December 2017

Good value Sunday evening stay. Glad to be on non-motorway side of the hotel. Decent check-in but poor checkout as reception was not manned for a good 5 minutes. Decent nights sleep in an averagely comfortable bed. Wifi worked well. No noise from within the...More

Thank sleep007
Response from Steve W, Manager at Holiday Inn Express BurnleyResponded 13 December 2017

Thank you for your feedback and my apologies for the delay you experienced at check out Regards

Reviewed 10 December 2017 via mobile

We stay here once a year when visiting family in the area. It’s good value for money, consistent and clean. The staff are very helpful and professional. Breakfast is decent with plenty of choice from yoghurts, fruit, cooked food, croissants etc. It would be nice...More

Thank Bluebellknoll000
Response from Steve W, Manager at Holiday Inn Express BurnleyResponded 12 December 2017

Thank you for your feedback, very much appreciated and always welcomed. Hope you return again soon Regards

Reviewed 6 December 2017 via mobile

Changed jobs and new co travel policy isn’t as high £ as previous. Booked into HIE as on budget. Pleasantly surprised. Bright, clean, and quality facilities. Not as premier as their competitor and food offring not as good a selection. Breakfast OK though and that’s...More

Thank Roddy B
Response from LouiseHIEX, Guest Relations Manager at Holiday Inn Express BurnleyResponded 8 December 2017

Good afternoon, Many thanks for the kind words, we are pleased to hear you will be staying with us again in the future. Kind Regards,

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Conference Facilities
Breakfast Available
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$69 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$69 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (44)
Room & Suite (17)
Dining (7)
Questions & Answers
Ask a question
BrendaVic
5 March 2018|
AnswerShow all 3 answers
Response from Chris J | Reviewed this property |
Yes
0
Votes
Jillian R
3 November 2017|
AnswerShow all 5 answers
Response from Steve W | Property representative |
Ideally it would be helpful
0
Votes
Unity K
Dear Sir, We recently stay at your hotel as we were attending a funeral in the area. When booking I was under the impression that breakfast was included in the price. However on arrival we were informed by the receptionist that breakfast was available, but at a cost in the morning between 6.30 -9.30 we declined and didn't take the breakfast, only to hear from another guest who stayed there and attended the funeral that breakfast had definitely been included. Had we been aware of this we would have had it. So technically we have paid for 4 that we did not receive as we stayed 2 nights. On checking the email on our return home it confirms the error your receptionist made. Also on the first night our room was cold . The heating wasn't working. In light of this I feel some compensation would justify. I await your reply Unity Kane
11 January 2017|
AnswerShow all 3 answers
Response from GM_Burnley | Property representative |
Good Afternoon, Thank you for your comments and i am sorry to hear you were provided with the incorrect information upon check in. Please could email me on leeh @ hiexburnley . com with your contact details and convenient... More
0
Votes
Room Tips
"The side of the main entrance is quieter"
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"There is a lift to all floors"
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"Try for rooms facing car park as the M65 is to the rear"
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"Choose a room facing the car park, views over the moors are lovely & there is less chance of motorway..."
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