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All reviewsbaconbeansair conthe sofa bedself servicelate checkbreakfast was includedconvenient locationbuffet styleyogurta large car parkplenty of free parkingvisiting the areaovernight stopvisiting familybusiness triptea and coffee
As frequent users of the Holiday Inn at Burnley, we were somewhat disappointed to find on our arrival that the hotel was under going renovations with the corridors being repainted.
It would have been nice to have been told of the works either when the...More
Response from SGSM_Burnley, Guest Relations Manager at Holiday Inn Express BurnleyResponded 3 days ago
Good Afternoon, Thank you for taking your time to leave your review, there is a notice on the reception desk informing guests about the renovations, These should all be completed within the next 3 weeks, It was a pleasure to meet you and your 2...More
HIE Burnley is one of our favourite IHG UK Hotels. Perfect location for what we need and usually at a price that suits.
We booked a Double room with Sofabed and much to our utter disgust we got a newly refurbished room without a Sofabed,...More
Response from SGSM_Burnley, Guest Relations Manager at Holiday Inn Express BurnleyResponded 4 weeks ago
Good Evening, Thank you for your feedback, The sofa beds will be arriving next week :) We are happy to hear you was impressed with the refurbishment, On your next visit with us you will also have a new sofa bed.
We stayed here overnight while traveling in the UK and I must say the staff and service were excellent. The staff on the desk helped us with booking forward for our hotel even though there was no holiday inn in that area. They were courteous...More
Thank Freda E
Response from SGSM_Burnley, Manager at Holiday Inn Express BurnleyResponded 2 days ago
I am delighted to hear that your stay was so enjoyable and that our staff where able to assist you in moving onward with your journey of the UK. We look forward to having you stay with us again.
Got to reception and had to wait about 5 minutes to be booked in as the only person who seemed to be working was serving at the bar.
There is work going on at the hotel at the moment and the signs say that the...More
2 Thank Jglo0813
Response from Steve W, Manager at Holiday Inn Express BurnleyResponded 1 week ago
Thank you for your feedback and rating and apologies if you were disturbed in any way during your stay. Builders noisy work is limited to the hours you mentioned, however we do state that work doe commence from *am - ^pm with noisy work limited...More
Arrived to find that all the rooms in the hotel were being updated so not all rooms were available and those that were had all public areas half painted and carpets covered with protective sheeting. The rooms were missing tables and chairs. The only available...More
1 Thank AdrianS1941
Response from SGSM_Burnley, GSA at Holiday Inn Express BurnleyResponded 2 weeks ago
Thank you for taking the time to leave your feedback. My sincere apologies that we did not meet your expectations during your stay with us. Renovations will be completed by mid October and all rooms will be fully fitted. Thank you for bringing...More
The Holiday Inn Express Burnley M65 J10 has 102 self contained modern bedrooms which all come equipped with direct dial phones, high speed internet access , 26' LCD TVs, Freeview, satellite TV, tea & coffee ...Morefacilities, air conditioning and power showers. The Holiday Inn Express Burnley has 4 up to date dedicated meeting rooms equipped with high-speed Internet access, tea & coffee facilities, LCD screens with direct data connection, natural daylight and air conditioning. At the Holiday Inn Express Burnley a complimentary Continental breakfast is included for all guests, a limited evening menu is available. Burnley s countryside is a living mosaic of woods, farmland and waterways with over four hundred kilometers of cycleways, bridleways and footpaths leading from the South Pennine Moors to the Calder and Ribble Valleys in the shadow of Pendle Hill.Please note: this is a non smoking hotel. Less
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