We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I came here on Thursday for a meal in the private room, the service was very quick and every waiter/waitress had a smile! A lovely young man served my bread rolls and continued to come round I think three times, he was very tall and...More
Thank Ollie L
Response from Kelly-anne B, General Manager at Holiday Inn SittingbourneResponded 1 week ago
Dear Ollie L,
Thank you for your lovely review, we are so glad to hear you enjoyed your meal with us.
It is always nice for us to hear how our team members make a difference to our guests so I will be sure to...More
I stayed for just 1 night on a recent business trip and apart from the entrance to the main car park entrance not being that obvious it’s a really nice place to stay.
The staff were very pleasant when a I arrived and check in...More
The bed was comfortable , the room was decent. In the bathroom we would have liked a hand held shower head as well as the fixed shower head. Also a hand rail on the wall to enable a safe exit from the bath. The toilet...More
Response from Kelly-anne B, General Manager at Holiday Inn SittingbourneResponded 2 weeks ago
Thank you for your candid review. We are sorry that you encountered some issues within your room that made your stay less than satisfactory.
We appreciate your suggestions for improvements to the bathroom, as it's only with both positive and negative feedback that...More
One night - Saturday night stay
Lovely clean room and very comfortable bed!
Chocolate and water in the double executive bedroom- nice touch.
Two robes and towels set out would have been nice though.
Best of all were the staff- polite checking we...More
This is 4th or 5th time we have stayed at the Coniston and probably the least enjoyable. There was only a portable heater in the room; the main heating was broken so no air circulation either so room smelt a bit ‘musty’. This was reported...More
Response from IHGService, Guest Relations Manager at Holiday Inn SittingbourneResponded 3 weeks ago
Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am sorry to read about your disappointment with the condition of the room assigned to you. Our guest's comfort remains...More