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Holiday Inn Sittingbourne

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Traveller (95)
Room & Suite (67)
Dining (29)
Overview
  • Excellent38%
  • Very good31%
  • Average17%
  • Poor7%
  • Terrible7%
Travellers talk about
“modern hotel”(32 reviews)
“coniston hotel”(21 reviews)
“mood lighting”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Sittingbourne
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Sittingbourne
Special Offer: Book Direct and Save
Hotel deals
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Reviews (567)
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541 results
Traveller rating
201
167
92
38
43
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Time of year
LanguageEnglish
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201
167
92
38
43
Show reviews that mention
All reviewsmodern hotelconiston hotelmood lightingfrosted glasscar parklighting systemset menuporridgeevening mealstayed for one nighthigh standardbreakfast was excellentplenty of parkinglovely roomsaturday nightreceptionwedding
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1 - 5 of 541 reviews
Reviewed yesterday

Staying around 150 nights per year in hotels, this is the worst hotel I have ever stayed in. Booked via the IHG app, hotel room booked was not as described on the app, no working space, no bathrobe, no slippers, no chocolates. Room had no...More

1  Thank Richardofthesun
Hotel's Favourite
Reviewed 22 May 2018 via mobile

Been using this hotel for quiet a few stays and this time I got an improved room a massive bathroom and chocolate bar and two bottles of water so was really impressed with this stay The breakfast was really nice, I didn’t eat this time...More

Thank Jarrod H
Response from Kelly-anne B, General Manager at Holiday Inn SittingbourneResponded 23 May 2018

Dear Jarrod H, Thank you for your lovely review, we are glad to hear you enjoyed your stay and in particular breakfast. We're also really happy to hear you liked us so much on your previous stays that you decided to return, and we really...More

Reviewed 3 days ago

Room paid for up front - arrived at 10.30pm to be told someone had already taken my room due to a double booking with a huge coach party. Sent to a hotel that had no comparison to a hotel chain. No sign of the hotel...More

1  Thank Al N
Response from Vchib, Front Office Manager at Holiday Inn SittingbourneResponded 2 days ago

Dear AI N, thank you for your feedback, we sincerely apologise for the issue you encountered with your booking. We can assure you that this was a once off incident and will not happen again.

Reviewed 3 days ago

Do not book in at this hotel until British summertime is over! The Holiday Inn website says "Limited Air Conditioning" but that is just nonsense, there is no air-conditioning and the place is a torture chamber. The rooms, restaurant and bar are all asphyxiating. There...More

1  Thank Ted B
Response from Vchib, Front Office Manager at Holiday Inn SittingbourneResponded yesterday

Dear Ted B, thank you for your feedback we sincerely apologise for the lack of AC during your stay, we are working on getting the issue resolved as quickly as possible for all concerned. We will also address the lighting issue with our maintenance team.

Reviewed 4 days ago via mobile

I stayed here with a coach party from August 6th - 10th. On arrival, we were told that they couldn’t find the booking for us, although our tour company insisted that they had copies of bookings and confirmations. Eventually, rooms were found in other hotels...More

1  Thank Grannydoo
Response from Vchib, Front Office Manager at Holiday Inn SittingbourneResponded 2 days ago

Dear Grannydoo, thank you for your feedback. We sincerely apologise for the incident with your group. I can assure you that this was a once off incident and will not happen again. Unfortunately the lack of AC has been an ongoing issue and we are...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$65 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$65 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (95)
Room & Suite (67)
Dining (29)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Rebecca9219
10 July 2018|
AnswerShow all 3 answers
Response from Ana_Scaul | Reviewed this property |
No pool.
1
Vote
Falcons1877
3 January 2018|
AnswerShow all 5 answers
Response from Martin D | Reviewed this property |
I think it is 10 pounds from memory
1
Vote
Room Tips
"Avoid until management sort this hotel out. Do not stay here"
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"No comment"
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"Avoid rooms at the back."
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"Probably 2nd floor"
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