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Dunkerley's Restaurant and Hotel

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Traveller (60)
Room & Suite (29)
Dining (7)
Overview
  • Excellent51%
  • Very good28%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“oysters”(15 reviews)
“dover sole”(12 reviews)
“sea view”(24 reviews)
Free Wifi
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (285)
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Traveller rating
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All reviewsoystersdover solesea viewan amuse bouchepigeon breastserved on hot platessorbetsea frontblack puddingsuperb foodweekend staylamb shoulderbar menufull englishpleasant stayate herecooked to perfection
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41 - 45 of 281 reviews
Reviewed 27 June 2017

Friends took us here for dinner & the food was beautiful. Nicely set out smallish restaurant attached to a hotel, Loved it however only got 4 not 5 stars due to bless her an untrained waitress. Just a little time ensuring she understood how to...More

Thank Celestine65
Reviewed 17 June 2017

Stayed here with a group of 12 golfers for a night. Rooms were well appointed though in my case (No.11) a bit noisy as the hotel on a street corner where cars and bikes make turns at speed. Restaurant was a very pleasant surprise: a...More

Thank Wymlae
Reviewed 10 June 2017 via mobile

In Deal for a concert, we decided to visit Dunkerley's for late afternoon/ early evening food. As time was limited, we decided to have a Kentish Afternoon Tea. What a disappointment! Having ordered, we were told we could sit where ever we liked. We sat...More

1  Thank Mandy M
Reviewed 4 June 2017

I meant to do this last week but got distracted. Today we went to a pub restaurant in Broadstairs hoping for a seafood platter like we had here at Dunkerleys in Deal. What we had today was horrible - no, it was rubbish - NOT...More

1  Thank Jonchan22
Reviewed 3 June 2017

Stayed in room overlooking the sea and Deal pier, kingsize bed, crisp white bedding, fresh cooked breakfast, plenty of room, even had an iron and trouser press, in room coffee and tea and biscuits, wish we could of stayed longer. I had my 11 and...More

Thank dionneeastwood
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$113 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$113 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (60)
Room & Suite (29)
Dining (7)
Questions & Answers
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J M
Good morning Dunkerley's My wife and I stayed with you on Saturday June 24th, this was in celebration of our 20th Wedding Anniversary. We have stayed with you on 3 / 4 other occasions and always had a good experience. Sad to say this time was a huge disappointment for us both. From ordering our starters and main the wait seemed to last forever, in fact it was 2 hours, yes 2 hours from ordering until our mains were delivered to our table. My wife had ordered the Asparagus with the poached egg and Hollandaise. My wife asked if she could forgo the poached egg, when it arrived at the table it consisted of 3 tiny sprigs of Asparagus and a splattering of Hollandaise at nearly £8:00 was this value for money " I think not " a couple of extra sprigs of Asparagus in place of the poached egg might have helped or even some Parmesan shavings just to make it look like there was more on the plate. We were offered no bread, our wine order and drinks to forever to come......not good. In fact the table next to us came in after us and got served before us including their starters and mains, again not good. The next morning at breakfast things hadn't improved, again service was poor and very slow, so much so a couple waiting for their breakfast got up from their table and went next door to the Cafe. When booking out I mentioned the above to the lady on reception and she duly made a note of our concerns and said she would have it dealt with. When booking in my details were taken including phone number and email address. I was expecting a response from Dunkerleys but it fairly obvious this isn't going to happen, which probably tells me something about your customer service. Would I say I had value for my £200 + one night stay...... probably not. Hopefully you'll take note of my comments and take steps to insure they are not repeated. Regards.
3 July 2017|
Answer
Response from IndianaMimiTravels | Reviewed this property |
I'm sorry you had such a bad experience! That is no fun at all. We stopped in for a late lunch (did not spend the night as we were staying in Dover). It was very slow customer-wise and we received our wine and lunch in a... More
0
Votes
Michael G
17 June 2017|
AnswerShow all 2 answers
Response from Ian D | Property representative |
Hi Michael Still going strong Dunkerleys is 30 years old thursday 22nd june good to hear your kind words hope lifes good for you Regards Ian
0
Votes
john z m
6 January 2017|
Answer
Response from Bob K | Reviewed this property |
There's a parking lot close to the hotel (on the map) the 'circle' behind the library. Paid parking until the evening and starting again rather early. There's another (between Union and Duke Street) a little further away... More
0
Votes
Room Tips
"Captain’s Cabin room is spacious, rooms 16/ 17 quieter, but none of these have a sea view."
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"Stunning views over the English Channel."
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"Front rooms overlooking the English Channel & Deal beach & pier are the best"
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"Sea view rooms available. Top floor is a bit of a climb, especially with luggage, but staff will take your..."
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