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Dunkerley's Restaurant and Hotel

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Traveller (61)
Room & Suite (29)
Dining (7)
Overview
  • Excellent50%
  • Very good29%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“oysters”(14 reviews)
“dover sole”(12 reviews)
“sea view”(25 reviews)
AMENITIES
Free Wifi
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
Additional information
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (302)
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297 results
Traveller rating
142
88
44
13
10
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LanguageEnglish
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142
88
44
13
10
Show reviews that mention
All reviewsoystersdover solesea viewsea frontan amuse bouchepigeon breastserved on hot platessorbetblack puddingsuperb foodlamb shoulderbar menufull englishthree course mealnice stayate herewindow seat
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1 - 5 of 297 reviews
Reviewed 3 days ago

This was once a charming hotel but the owners have clearly lost interest and should sell or renovate. Our room faced the sea on the second floor but was shabbyy and needed a thorough cleaning and renovation. The hotel is understaffed and we had to...More

Thank Barbara K
Reviewed 5 days ago

I had a first floor room (no.4) overlooking the sea but also the main promenade road. The room had a comfortable but small double bed with adequate cupboards and flat screen TV on the wall. However the en suite bathroom was very poor. No shelf...More

Thank Brian M
Reviewed 2 weeks ago

Dunkerleys is always a pleasure, from the lovely surroundings to the very pleasant and helpful staff. The food is always well cooked and .presented, there is always a good choice on the menu. It is my favourite place to go. There are tables outside with...More

1  Thank susan e
Reviewed 2 weeks ago via mobile

The common areas, stairs, doors, hallways, reception etc are just dirty. The whole hotel needs a thorough clean and redecoration. A good clean would make all the difference. As an example the reception counter is plain dirty you lean on it and stick, it is...More

Thank JohnandCarolineUK
Reviewed 3 weeks ago

...at the nearby Astor theatre prompted this return visit. Beginning to look in need of a facelift which could explain why the group stayed along the road this time. Secured our favourite room overlooking the pier, all the rooms have cute names. Breakfasts were good...More

1  Thank Geoff T
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$102 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$102 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (61)
Room & Suite (29)
Dining (7)
Questions & Answers
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J M
Good morning Dunkerley's My wife and I stayed with you on Saturday June 24th, this was in celebration of our 20th Wedding Anniversary. We have stayed with you on 3 / 4 other occasions and always had a good experience. Sad to say this time was a huge disappointment for us both. From ordering our starters and main the wait seemed to last forever, in fact it was 2 hours, yes 2 hours from ordering until our mains were delivered to our table. My wife had ordered the Asparagus with the poached egg and Hollandaise. My wife asked if she could forgo the poached egg, when it arrived at the table it consisted of 3 tiny sprigs of Asparagus and a splattering of Hollandaise at nearly £8:00 was this value for money " I think not " a couple of extra sprigs of Asparagus in place of the poached egg might have helped or even some Parmesan shavings just to make it look like there was more on the plate. We were offered no bread, our wine order and drinks to forever to come......not good. In fact the table next to us came in after us and got served before us including their starters and mains, again not good. The next morning at breakfast things hadn't improved, again service was poor and very slow, so much so a couple waiting for their breakfast got up from their table and went next door to the Cafe. When booking out I mentioned the above to the lady on reception and she duly made a note of our concerns and said she would have it dealt with. When booking in my details were taken including phone number and email address. I was expecting a response from Dunkerleys but it fairly obvious this isn't going to happen, which probably tells me something about your customer service. Would I say I had value for my £200 + one night stay...... probably not. Hopefully you'll take note of my comments and take steps to insure they are not repeated. Regards.
3 July 2017|
AnswerShow all 2 answers
Response from IndianaMimiTravels | Reviewed this property |
I'm sorry you had such a bad experience! That is no fun at all. We stopped in for a late lunch (did not spend the night as we were staying in Dover). It was very slow customer-wise and we received our wine and lunch in a... More
1
Vote
Michael G
17 June 2017|
AnswerShow all 2 answers
Response from Ian D | Property representative |
Hi Michael Still going strong Dunkerleys is 30 years old thursday 22nd june good to hear your kind words hope lifes good for you Regards Ian
0
Votes
john z m
6 January 2017|
Answer
Response from Bob K | Reviewed this property |
There's a parking lot close to the hotel (on the map) the 'circle' behind the library. Paid parking until the evening and starting again rather early. There's another (between Union and Duke Street) a little further away... More
0
Votes
Room Tips
"Choose another hotel"
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"Find another hotel in the area"
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"Room 7 is very quiet and spacious"
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"We ate there - we didn't stay there"
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