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Dunkerley's Restaurant and Hotel

Traveller (60)
Room & Suite (29)
Dining (7)
Overview
Hotel website
E-mail hotel
19 Beach Street, Deal CT14 7AH England See on map
AMENITIES
Free Wifi
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
Additional information
Hotel website
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (309)
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Traveller rating
147
87
47
13
10
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LanguageEnglish
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147
87
47
13
10
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All reviews oysters dover sole sea view sea front black pudding weekend stay bar menu full english kippers pleasant stay window seat without exception cooked to perfection beef no lift room was large stayed one night
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1 - 5 of 304 reviews
Reviewed 2 weeks ago

What a lovely surprise this was...we booked last minute to meet a friend who was visiting Deal from his home in the West Country. From the time we arrived to the time we left the service was superb. We had a lovely and very clean...More

Date of stay: November 2018
Thank bpikeuk
Reviewed 2 weeks ago

I stayed at Dunkerley's for one night. It's a great hotel, very clean and their food was excellent. I would highly recommend it if you're looking for a cosy bolthole for a weekend trip this winter. Staff are very kind and helpful too.

Date of stay: November 2018
Thank winipig
Reviewed 4 weeks ago via mobile

This hotel and restaurant must be visited if you can! From the welcoming staff, the family atmosphere, the owners, food, accommodation and sad goodbye we could not find fault! We stayed for a very special occasion and felt at home straight away. Our wonderful room...More

Date of stay: November 2018
Thank Rebecca E
Reviewed 23 October 2018

not the experience we was expecting , although i booked well in advance the table we were given was tight and in a walkway from the kitchen to the main restaurant area. Ok.. it was a Saturday and evening there were at least 2 big...More

Date of stay: October 2018
Thank Mike K
Reviewed 21 October 2018 via mobile

Very welcoming staff throughout. Good location if you want a sea view and the better rooms are a decent size. But unless you get a deal they’re expensive for what they are. Tired furnishings, lighting and bathrooms in need of modernisation. Modest food. Though not...More

Date of stay: October 2018
1  Thank PaulS783
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$96 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$96 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Photos
Traveller (60)
Room & Suite (29)
Dining (7)
Nearby
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Questions & Answers
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J M
Good morning Dunkerley's My wife and I stayed with you on Saturday June 24th, this was in celebration of our 20th Wedding Anniversary. We have stayed with you on 3 / 4 other occasions and always had a good experience. Sad to say this time was a huge disappointment for us both. From ordering our starters and main the wait seemed to last forever, in fact it was 2 hours, yes 2 hours from ordering until our mains were delivered to our table. My wife had ordered the Asparagus with the poached egg and Hollandaise. My wife asked if she could forgo the poached egg, when it arrived at the table it consisted of 3 tiny sprigs of Asparagus and a splattering of Hollandaise at nearly £8:00 was this value for money " I think not " a couple of extra sprigs of Asparagus in place of the poached egg might have helped or even some Parmesan shavings just to make it look like there was more on the plate. We were offered no bread, our wine order and drinks to forever to come......not good. In fact the table next to us came in after us and got served before us including their starters and mains, again not good. The next morning at breakfast things hadn't improved, again service was poor and very slow, so much so a couple waiting for their breakfast got up from their table and went next door to the Cafe. When booking out I mentioned the above to the lady on reception and she duly made a note of our concerns and said she would have it dealt with. When booking in my details were taken including phone number and email address. I was expecting a response from Dunkerleys but it fairly obvious this isn't going to happen, which probably tells me something about your customer service. Would I say I had value for my £200 + one night stay...... probably not. Hopefully you'll take note of my comments and take steps to insure they are not repeated. Regards.
3 July 2017|
AnswerShow all 2 answers
Response from IndianaMimiTravels | Reviewed this property |
I'm sorry you had such a bad experience! That is no fun at all. We stopped in for a late lunch (did not spend the night as we were staying in Dover). It was very slow customer-wise and we received our wine and lunch in a... More
1
Vote
Michael G
17 June 2017|
AnswerShow all 2 answers
Response from Ian D | Property representative |
Hi Michael Still going strong Dunkerleys is 30 years old thursday 22nd june good to hear your kind words hope lifes good for you Regards Ian
0
Votes
john z m
6 January 2017|
Answer
Response from Kubikali | Reviewed this property |
There's a parking lot close to the hotel (on the map) the 'circle' behind the library. Paid parking until the evening and starting again rather early. There's another (between Union and Duke Street) a little further away... More
0
Votes
Room Tips
"Avoid room 6!"
864genevieves
3 Sep 2018
Read review
"Choose another hotel"
barbarakF8884SD
17 Aug 2018
Read review
"Find another hotel in the area"
brianmI990JG
15 Aug 2018
Read review
"Room 7 is very quiet and spacious"
964vincec
18 Jun 2018
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