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Mercure Letchworth Hall

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1,156 Reviews from our TripAdvisor Community

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Showing 1,139: English reviews
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West Sussex
Reviewed yesterday NEWvia mobile

I booked 2 nights, the first night was booked in a superior room & the second night in a standard room as the hotel was fully booked up of superior rooms for our second night. On arrival we were checked in swiftly & thought this was a great start, upon entering the room I was shocked at the room as...

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Helpful?
Thank julietwheresromeo
Derby, United Kingdom
Reviewed 3 days ago NEW

I have stayed at better places the setting is great but for me I was disappointed with the food must admit only had the fifteen pound bar meals but felt there was minimal choice on the menu and was still Hungary even after having an extra bowl of chips and garlic bread only had one person on at the bar...

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Helpful?
Thank johnybadluck
MercLetch, General Manager at Mercure Letchworth Hall, responded to this review

Dear Johnybadluck I appreciate you taking the time to write a review following your recent stay at the hotel. I am surprised that you felt the menu has only a minimal choice as I am looking at it now & I can see over 16 items on there, not including the side dishes or the desserts. To me that is...

Hertfordshire, United Kingdom
Reviewed 1 week ago NEW

I have dined here on many occasions and always enjoyed the food. The quality is very good and the service is great. I have stayed here twice on Wedding functions and always found the rooms to be clean and very comfortable. Great Hotel all round.

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Helpful?
Thank elijoecharley
MercLetch, General Manager at Mercure Letchworth Hall, responded to this review

Dear Elijoecharley What a wonderful endorsement of the hotel. It gives me great pleasure to hear from our return guests and I do hope that we can see you again very soon. Kind Regards Lisa Kearney General Mananger

Watford, United Kingdom
Reviewed 1 week ago NEWvia mobile

Visited with family for afternoon tea. It was very busy with some large bookings and I do not think there was enough staff to manage it all. The staff were great when you did get hold of them but there was a long wait time to order even just the tea and we waited over an hour for the food,...

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Helpful?
Thank Lorraine D
MercLetch, General Manager at Mercure Letchworth Hall, responded to this review

Dear Lorraine D What a nice review, I appreciate you taking the time to post it. I am pleased to see that you found the food to your satisfaction. However please accept my apologies about the apparent lack of service that you received. This is certainly something that I will be looking into. Looking forward to welcoming you back soon....

Portsmouth, United Kingdom
Reviewed 1 week ago

Booked a room with breakfast for an overnight stay with my wife. On booking i was told the room would be small... but to be honest we needed a place for the night. The price for the room was extremely competitive providing great value for two people staying overnight. The room size was fine. On arrival, the reception staff were...

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Helpful?
Thank Ben M
MercLetch, General Manager at Mercure Letchworth Hall, responded to this review

Dear Ben M I am pleased to read that you had a pleasant stay at the hotel. I am glad to hear that you had a pleasant stay with us and that you found the hotel and its facilities to your satisfaction. I appreciate your feedback with regards to mugs and will certainly be something that I may look at...

Reviewed 1 week ago

A very good place for conferences, extremely quiet conference rooms with excellent tea & coffee service. The restaurant again has very good service, very professionally carried out. The food was excellent although I found the medium steak turned out to be a very, very well done steak which was a shame because everything else was superb. The hall itself is...

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Helpful?
Thank Passwind
MercLetch, General Manager at Mercure Letchworth Hall, responded to this review

Dear Passwind Thank you for taking the time to post a review following your recent stay at the Mercure Letchworth Hall Hotel. I am pleased to read that you enjoyed your conference stay with us. I will be sure to pass your feedback on to the conference team - they will be pleased to see their hard work recognised. However...

Ludlow
Reviewed 1 week ago

Had to travel on a research trip to Letchworth and was glad to find that there was an ACCOR hotel in Letchworth. This is because I can rely on the standard being what I've come to expect from ACCOR. and indeed we were not disappointed.

Review collected in partnership with Accorhotels.com
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Thank DPL46
MercLetch, General Manager at Mercure Letchworth Hall, responded to this review

Dear DPL46 Thank you for taking the time to post a review following your recent stay at the Mercure Letchworth Hall Hotel. I am so pleased to hear that we have lived up to your expectations and we do hope that we have the pleasure of welcoming you back to the hotel in very near future. Kind Regards Lisa Kearney...

Reviewed 1 week ago

We stayed here on 4th February and were greeted by a warm welcoming reception. The room was very spacious, clean and warm. A good selection of food with excellent service. Breakfast has a wide selection of both hot and cold food. The staff were always friendly and helpful. We would definitely recommend it as a great place to stay.

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Helpful?
Thank Roger W
MercLetch, General Manager at Mercure Letchworth Hall, responded to this review

Dear Roger W Thank you for the lovely review following your recent stay at the hotel. I am so pleased to learn that you enjoyed all aspects of your stay with us. I am especially pleased to see that the team were friendly and helpful towards you, they truly are what makes this hotel that extra bit special and I...

Reviewed 1 week ago

Myself and my girlfriend stayed on a Saturday night and was firstly impressed by the warm and professional welcome we received. The room was amazing and very spacious, with a very large and comfortable super-king size bed. We ate in the evening and the quality of the food was outstanding, and was only eclipsed by the fantastic service we received,...

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Helpful?
2Thank Neil C
MercLetch, General Manager at Mercure Letchworth Hall, responded to this review

Dear Neil C What a lovely review. I am so pleased that you and your girlfriend enjoyed your time with us. I am in agreement with you about the food, it is sometimes hard to stop ourselves from over indulging. Please be assured that I will be sharing your comments with the team, especially Claudio and Kate. They will be...

GLASGOW
Reviewed 2 weeks ago

I stay here on business occasionally and really enjoy the experience. On this visit I ate breakfast, lunch and dinner here, and couldn't fault anything. The staff couldn't be more keen to help - and are personable. People don't say thank you enough - So thank You !

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Helpful?
Thank JAMES W
MercLetch, General Manager at Mercure Letchworth Hall, responded to this review

Dear James What a wonderful review - thank you for taking the time to post it. It is our pleasure to look after you and I do hope that we can have the pleasure to welcome you back in the very near future. Kind Regards Lisa Kearney General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Lytton's
Lytton's
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Refurbished & Relaunched in Nov 09 Mercure Letchworth Hall Hotel is a true 4 star hotel. Dating back to 1625 this quintessential Olde English Manor house retains many of its Jacobean features which have been tastefully restored. The Hotel is set in 8 acres of gardens including a developing meadow which attracts Mont Jaq Deer and Letchworth's Black Squirrels. Letchworth Hall is ideally located for exploring the picturesque market towns of Hitchin and Baldock & the larger towns of Luton and Cambridge. ... more   less 

Additional Information about Mercure Letchworth Hall

Address: Letchworth Lane | Letchworth Garden City, Letchworth SG6 3NP, England
Region: United Kingdom > England > Hertfordshire > Letchworth
Price Range: €75 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Letchworth Hall 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Mercure Letchworth Hall Hotel Letchworth
Letchworth Hall Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Letchworth Hall staff and other travellers.
9 questions
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Questions? Get answers from Mercure Letchworth Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ring the hotel direct for best price on a room and availability”
 of 5 bubbles N1652LHbenm, 19 Feb 2017 | Read review
“Having stayed in many of the rooms, all appear to be of good quality.”
 of 5 bubbles JAMESW194, 9 Feb 2017 | Read review
“Try and stay in the older part of the hotel if you prefer some character.”
 of 5 bubbles andyw150, 30 Jan 2017 | Read review
“don't bother with Kids”
 of 5 bubbles robbo6791, 16 Jan 2017 | Read review
“did not have room Just booked for evening show”
 of 5 bubbles drupel2014, 28 Dec 2016 | Read review
5 of 5