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Premier Inn Hemel Hempstead West Hotel

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Premier Inn Hemel Hempstead West Hotel
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460 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Hemel Hempstead West Hotel
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Showing 457: English reviews
Halifax, United Kingdom
Reviewed 14 January 2016

I stayed here for one night just after Christmas, while visiting family in the area. I was warmly greeted at reception, and made to feel very welcome. The room was the usual Premier Inn standard, with a comfortable bed. My only criticism is that the soundproofing could be better between floors - above me there was a room which seemed...

Thank missdixon
Southampton, United Kingdom
Reviewed 31 December 2015

Arriving tired and thirsty I was told by friendly bar staff that I was entitled to a Happy Hour drinks offer (2 for 1) and went to bed thinking what a comfortable room and what nice people!! I could spend many a happy hour at premier Inn.

Thank jenny S
Reviewed 29 December 2015

Fantastic service from start to finish very welcoming and comfortable warm and friendly staff food excellent,facilities fantastic location near to where we were visiting value for money over the Christmas period

Thank Soul21
Reviewed 29 December 2015 via mobile

Stayed Sunday 26 December. Nice quiet hotel and location. Lovely and clean. Staff were amazing. Really helpful and welcoming. Boy, could they multitask! Breakfast was amazing better than some of the 5* hotels I have stayed in. Many thanks!

Thank Paul C
Reviewed 25 December 2015 via mobile

Following many disappointing meals at Premier Inn restaurants through out the country, the staff and food was excellent at this Premier Inn. Easy to find at the A41 services and great for access to Drift Limits where I was doing a driving experience. Restaurant is small but of good quality and Shell garage with shop is right next door (although...

Thank Darren G
Reviewed 22 December 2015

Excellent location for where I was going on our company party, and excellent value fir money. Will stay there again if the need arises, and would certainly recommend this Premier Inn to friends and family.

Thank gary_mallett
South Coast England
Reviewed 15 December 2015

Friendly staff. Bed very comfortable, but only a double, not King size. Night's sleep spoilt by by synthetic quilt making it unbearably hot in bed. No air-con and windows could not be opened because of traffic noise, which was, however, well surpressed by the double glazing. Room was otherwise adequate for a budget hotel. Bath very slippery underfoot and no...

Thank Ruth62
Norwich, United Kingdom
Reviewed 4 December 2015 via mobile

Well being in IT I made sure I booked this hotel as shows Wifi. Staff told me on day 2 its not been working for days. I have just phoned help desk 2nd night to report. Keep saying sorry but never fix. Caused me big issues. Then on night 2. Fire alarms go off false alarm thankfully but it went...

Thank R0bNunn
Reviewed 29 November 2015

We highly recommend this hotel, apart from the usual Premier Inn's promise of a great nights sleep, what makes this particular hotel extra special is undoubtedly the staff. Amber, Ryan, Tee and June deserve particular mention, the whole team work together brilliantly with great camaraderie and friendship and our stay was an absolute pleasure. Thank you.

Thank Aled31
Reviewed 27 November 2015 via mobile

It does not matter whether you like the food the selection of drinks or the firmness of your pillow , because if you have staff like TEE , AMBER & RYAN it's all that matters , their customer service exceeds any expectations . Premier Inn should be proud to have such great employees .

Thank Rory E

27 photos of this hotel

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07/05/2017 08/05/2017
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  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Escape to the Chilterns, an Area of Outstanding Natural Beauty, just half an hour's drive away ... more   less 

Additional Information about Premier Inn Hemel Hempstead West Hotel

Address: Stoney Lane | Bourne End, Hemel Hempstead HP1 2SB, England
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range: €60 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Hemel Hempstead West Hotel 3*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Premier Inn so you can book your Premier Inn Hemel Hempstead West Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Hemel Hempstead West Hotel Hemel Hempstead
Hotel Style:
#1 Romantic Hotel in Hemel Hempstead
#2 Business Hotel in Hemel Hempstead
#4 Family Hotel in Hemel Hempstead
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Hemel Hempstead West Hotel staff and other travellers.
6 questions
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Questions? Get answers from Premier Inn Hemel Hempstead West Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the top floor at the back”
Snuffles12345, 19 Apr 2017 | Read review
“Both sides of the hotel overlook roads but the double-glazed + third sliding window ensured quiet nights.”
pwayne224, 10 Apr 2017 | Read review
“Ask for a room at the back if you prefer a little less traffic nose.”
L2550DKchrisp, 5 Apr 2017 | Read review
“We were in Room 10 and all along that side i would imagine were as quiet as ours?”
markh593, 5 Apr 2017 | Read review
“Maybe try a room above ground floor so that you can open the windows if it's hot”
SWest2016, 22 Sep 2016 | Read review
5 of 5
US$72* /night
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Prices are for 1 room, 2 adults
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